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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88225 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
739578 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756028 Views
18 replies
29 likes
Hi, I have a problem: I was living in Ireland when I subscribed for a premium account, however, i moved back to Brazil and fogot to cancel my account. They debit directly from my bank account, which I don't have anymore. I want to know if there's any...
Hi, I have a problem: I was living in Ireland when I subscribed for a premium account, however, i moved back to Brazil and fogot to cancel my account. They debit directly from my bank accoun...
Casual Listener
979 Views
13 replies
0 likes
How can I see wich email adres I am using
How can I see wich email adres I am using
Community Legend
3512 Views
5 replies
0 likes
I loved spotify free so much that decided to upgrade to premium when you offered the holiday discount of three months for $0.99 each. I signed up, enjoyed the premium app for 4 or 5 months, but then three months ago, I SUCCESSFULLY cancelled my accou...
I loved spotify free so much that decided to upgrade to premium when you offered the holiday discount of three months for $0.99 each. I signed up, enjoyed the premium app for 4 or 5 months, but then ...
Community Legend
284 Views
1 replies
0 likes
Yesterday, I was going through my credit card history and I noticed I was charged TWO TIMES for a .99¢ subscription. Back in June I purchased the 3 month for .99¢ premium, but after that, I never subscribed for anything else. Is there any way I can g...
Yesterday, I was going through my credit card history and I noticed I was charged TWO TIMES for a .99¢ subscription. Back in June I purchased the 3 month for .99¢ premium, but after that, I never sub...
Casual Listener
329 Views
2 replies
0 likes
I wanted to sign up with the student discount, but cant find the University I'm currently attending on the list. Anyone know what to do?
I wanted to sign up with the student discount, but cant find the University I'm currently attending on the list. Anyone know what to do?
Newbie
981 Views
2 replies
0 likes
Title. After forgetting my password, I have tried to reset it and tried multiple times. I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has e...
Title. After forgetting my password, I have tried to reset it and tried multiple times. I have successfully received an email with the link to reset it and after entering in my new pass...
Newbie
25634 Views
22 replies
1 likes
Hi I have a problem, I study in UK but live in Hong Kong and I can't access spotify as I have exceeded "14 days". Please help!!
Hi I have a problem, I study in UK but live in Hong Kong and I can't access spotify as I have exceeded "14 days". Please help!!
Casual Listener
378 Views
2 replies
0 likes
My first payment failed, and when I fixed the payment option I expected to be charged for this month. It's been three days and I have not been charged. When will Spotify charge me for this month? I still have Premium and don't want to lose it because...
My first payment failed, and when I fixed the payment option I expected to be charged for this month. It's been three days and I have not been charged. When will Spotify charge me for this month? I s...
Community Legend
803 Views
2 replies
0 likes
I already have a premium subscription but just got my email address from my university. Is there anyway to make my account a student one to get the discount so that I can save all the music I already have? Thanks.
I already have a premium subscription but just got my email address from my university. Is there anyway to make my account a student one to get the discount so that I can save all the music I already...
Community Legend
353 Views
1 replies
0 likes
HiI've been using Spotify premium in the UK for awhile now but I've just moved to Ireland. How do I change to an Irish account? Do I have to start again?ThanksDonald.
Hi I've been using Spotify premium in the UK for awhile now but I've just moved to Ireland. How do I change to an Irish account? Do I have to start again? Thanks Donald.
Community Legend
1231 Views
3 replies
0 likes
I signed up with the student discount about a year ago, but today I saw that I got charged the full amount. I was wondering how can I update that I'm still a student and would like to still use that student discount?
I signed up with the student discount about a year ago, but today I saw that I got charged the full amount. I was wondering how can I update that I'm still a student and would like to still use that ...
Community Legend
321 Views
1 replies
0 likes
I tried all solutions you guys posted but it's still not working!!
I tried all solutions you guys posted but it's still not working!!
Community Legend
207 Views
2 replies
0 likes
Hi, I am trying to access my spotify account and the app opens and then automatically close itself. This issue has persisted now. As a paying customer of spotify I find this unacceptable. Please can the issue be rectified as soon as feasibly possible...
Hi, I am trying to access my spotify account and the app opens and then automatically close itself. This issue has persisted now. As a paying customer of spotify I find this unacceptable. Please can ...
Community Legend
282 Views
1 replies
0 likes
Cancelled my account but it charged me and over drew my account? How can I get it reversed?
Cancelled my account but it charged me and over drew my account? How can I get it reversed?
Community Legend
291 Views
1 replies
0 likes
i specifically wanted the offline option so I paid for the Premium subscription. This morning when I tried to use it I was informed that my offline option had 'EXPIRED'! If that is the case, how do I cancel my premium subscription?
i specifically wanted the offline option so I paid for the Premium subscription. This morning when I tried to use it I was informed that my offline option had 'EXPIRED'! If that is the case, how do I...
Casual Listener
417 Views
2 replies
0 likes
I've canceled my premium account and even came to the payment to the credit card.
I've canceled my premium account and even came to the payment to the credit card.
Community Legend
227 Views
1 replies
0 likes
I've decided to switch away from Spotify after 6 months following the last update. Before cancelling I cleared all the Spotify data, and now when I log in it says I am free not premium so I can't cancel. Did clearing the data clear my subscription as...
I've decided to switch away from Spotify after 6 months following the last update. Before cancelling I cleared all the Spotify data, and now when I log in it says I am free not premium so I can't can...
Not applicable
341 Views
2 replies
0 likes
I got offered a 6 month free trail by vodafone but I only got a 7 day trail.
I got offered a 6 month free trail by vodafone but I only got a 7 day trail.
Community Legend
282 Views
1 replies
1 likes
I dont want to sign in to Spotify via Facebook anymore and I dont know how to unlink them.... CAN SOMEONE HELP ME? PLEASE!
I dont want to sign in to Spotify via Facebook anymore and I dont know how to unlink them.... CAN SOMEONE HELP ME? PLEASE!
Not applicable
348 Views
1 replies
0 likes
The problem i have that i cant listen because spotify says i am in a wrong country. I want to read everyting in my own language and not in spanish (my spanish is very very bad) how can i set spotify so i can read in dutch and listen and not being in ...
The problem i have that i cant listen because spotify says i am in a wrong country. I want to read everyting in my own language and not in spanish (my spanish is very very bad) how can i set spotify ...
Casual Listener
356 Views
2 replies
0 likes
