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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14643 Views

7 replies

11 likes

Security
  • 14643 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551884 Views

991 replies

115 likes

Account
  • 551884 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130945 Views

74 replies

12 likes

Account
Login
Premium
  • 130945 Views
  • 74 replies
  • 12 likes

no soy capaz de vincular fb con spotify

Buenos dias, he desvinculado mi cuenta de facebook con spotify, por error, quiero volver a vincularla pero no me permite acceder, me dice que contraseña o usuario son erróneos, no me deja cambiarlos ni acceder ni nada. Ayuda please

Casual Listener

Buenos dias,   he desvinculado mi cuenta de facebook con spotify, por error, quiero volver a vincularla pero no me permite acceder, me dice que contraseña o usuario son erróneos, no me deja ca...

inmaculadaspoti

Casual Listener

363 Views

2 replies

0 likes

Account
  • 363 Views
  • 2 replies
  • 0 likes

Lost all my music

Hello I have recently found a song then gone to save into my Spotify acount (as I do all the time) going back onto "my music" nothing was there but the song I downloaded. I went to search for other songs I had previously saved and they were no longer...

Casual Listener

Hello I have recently found a song then gone to save into my Spotify acount (as I do all the time) going back onto "my music" nothing was there but the song I downloaded. I went to search for other s...

James

Spotify

770 Views

5 replies

0 likes

Premium
  • 770 Views
  • 5 replies
  • 0 likes

Problem with offline songs

Hello, im a premium member since yesterday because i want to use Spotify especially offline in gym or in my car... But i realized that not every song can be play offline. So i would like to know how i can identify which of the songs of an artist can ...

Casual Listener

Hello,   im a premium member since yesterday because i want to use Spotify especially offline in gym or in my car... But i realized that not every song can be play offline. So i would like to ...

Ambivalence

Community Legend

310 Views

3 replies

0 likes

Premium
  • 310 Views
  • 3 replies
  • 0 likes

Account on hold

My premium account is on hold for missing payment, but I received a payment confirmation, this is the 5th day, any advice?

Newbie

My premium account is on hold for missing payment, but I received a payment confirmation, this is the 5th day, any advice?

kbrooksc

Community Legend

1082 Views

1 replies

1 likes

Subscription
  • 1082 Views
  • 1 replies
  • 1 likes

Spotify Premium has charged me twice over past few months

Spotify - I have filled out the contact form and received no response. I have been charged two $12.99 charges on my account since August (I have the receipts from Apple) and need to have these double charges removed because this seems to be a somewha...

Newbie

Spotify -    I have filled out the contact form and received no response.  I have been charged two $12.99 charges on my account since August (I have the receipts from Apple) and need...

kbrooksc

Community Legend

251 Views

1 replies

0 likes

Account
Premium
Subscription
  • 251 Views
  • 1 replies
  • 0 likes

I can't log into my account for unknown reasons

I had a different spotify account and when I woke up this morning it was logged out. I tried to log back in and it's telling me my password and username are incorrect. Odd, because I didn't change my password and I use spotify everyday while I work. ...

Newbie

I had a different spotify account and when I woke up this morning it was logged out. I tried to log back in and it's telling me my password and username are incorrect. Odd, because I didn't change my...

kbrooksc

Community Legend

305 Views

1 replies

0 likes

Security
  • 305 Views
  • 1 replies
  • 0 likes

Free Premium Trial error.

Hey guys, First off I'd like to say that for some reason I believed that I had 2 different accounts. One logs in via Facebook - which uses email address 1 - and one that I log in to via username/password and has an entirely different email - email ad...

Newbie

Hey guys,   First off I'd like to say that for some reason I believed that I had 2 different accounts. One logs in via Facebook - which uses email address 1 - and one that I log in to via user...

kbrooksc

Community Legend

675 Views

1 replies

0 likes

Account
Premium
Subscription
  • 675 Views
  • 1 replies
  • 0 likes

Why was I charged 5 times by Spotify on the same day

I just noticed that I was charged by Spotify for 12.99 5 times and confirmed this with my bank. What gives spotify? This is unheard of and from what I'm reading I'm not the only one who has suffered from this error. This is ridiculous. I sent in the ...

Newbie

I just noticed that I was charged by Spotify for 12.99 5 times and confirmed this with my bank. What gives spotify? This is unheard of and from what I'm reading I'm not the only one who has suffered ...

kbrooksc

Community Legend

305 Views

1 replies

1 likes

Subscription
  • 305 Views
  • 1 replies
  • 1 likes

Simultaneously playing

I would like to know if there's any way to play the same music in more than one device at the same time. If i get a family account i would be able to do this? the family's account allows that all devices conect play the same music at the same time? C...

Newbie

I would like to know if there's any way to play the same music in more than one device at the same time. If i get a family account i would be able to do this? the family's account allows that all dev...

kbrooksc

Community Legend

191 Views

1 replies

0 likes

Account
Other
Premium
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family impossible to setup

Hi, I have a Spotify Premium account and would like to tansform it into a Spotify Family account and add my 2 sons in it. I have successfully turned it into a Spotify Family but it's impossible to add my 2 boys to it !!! I live in Switzerland (CH) an...

Casual Listener

Hi,   I have a Spotify Premium account and would like to tansform it into a Spotify Family account and add my 2 sons in it.   I have successfully turned it into a Spotify Family bu...

kbrooksc

Community Legend

570 Views

1 replies

0 likes

Subscription
  • 570 Views
  • 1 replies
  • 0 likes

Account disabled!!!

I have been on Spotify Student for the past year but this past month I got charged the normal Premium price. So I called my credit card company and got the difference back from them, after renewing my spotify account as a student. Things worked norma...

Newbie

I have been on Spotify Student for the past year but this past month I got charged the normal Premium price. So I called my credit card company and got the difference back from them, after renewing m...

kbrooksc

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Spotify student discount, college isn't on the list

I can't find my college on the list for Spotify student discount but they arleady charged me the $5.

Visitor

I can't find my college on the list for Spotify student discount but they arleady charged me the $5. 

DomC21

Newbie

1093 Views

2 replies

0 likes

Account
Free
Premium
Security
Subscription
Unlimited
  • 1093 Views
  • 2 replies
  • 0 likes

i need help on a refund payment please

Hello I had a premium account and no longer wanted it so I downgraded to the free, but it took me a while to figure out out due to confusion an recovering a password to my account. As I chose to do that I also took a look at my bank account and saw I...

Regular

Hello I had a premium account and no longer wanted it so I downgraded to the free, but it took me a while to figure out out due to confusion an recovering a password to my account. As I chose to do t...

kimberfox

Regular

252 Views

4 replies

0 likes

Account
Other
Premium
Subscription
  • 252 Views
  • 4 replies
  • 0 likes

Spotify is not acknowledging my account online but I can still sign in through the program-help!

My account recently needed a payment update so I tried to update it. But when I try to even login it says the password is incorrect. IT IS NOT because I can sign in through the program with the password. It's not a mistake or me mistyping my password...

Newbie

My account recently needed a payment update so I tried to update it. But when I try to even login it says the password is incorrect. IT IS NOT because I can sign in through the program with the passw...

Nico

Community Legend

195 Views

1 replies

0 likes

Account
Login
Subscription
  • 195 Views
  • 1 replies
  • 0 likes

spotify still charging me

I only had spotify for 1 week and I cancelled. It's been 8 months and their still charging my credit card.

Visitor

I only had spotify for 1 week and I cancelled. It's been 8 months and their still charging my credit card.

user-removed

Not applicable

455 Views

5 replies

0 likes

Account
  • 455 Views
  • 5 replies
  • 0 likes

Lumia 920 Windows Phone not working with Spotify App??????

The app on my Windows phone is always crashing, freezing, plays 2 songs and then says it is loading... loading.... and loading. I have uninstalled it and reinstalled tons of times doesn't fix anything. I have the new update on my phone just a few mon...

Casual Listener

The app on my Windows phone is always crashing, freezing, plays 2 songs and then says it is loading... loading.... and loading. I have uninstalled it and reinstalled tons of times doesn't fix anythin...

172 Views

0 replies

0 likes

Premium
  • 172 Views
  • 0 replies
  • 0 likes

Why do I get ads while playing local files?

I've been getting ads between each of my songs for the last day or so, even when they are local files being played. I'm hoping this is a bug, because it has me looking for a new player. I'll deal with ads to listen to streaming content, but not the s...

Casual Listener

I've been getting ads between each of my songs for the last day or so, even when they are local files being played.  I'm hoping this is a bug, because it has me looking for a new player.  I...

1123 Views

0 replies

0 likes

Other
  • 1123 Views
  • 0 replies
  • 0 likes

Change method of payment

Hello, I would like to change my payment method (i.e. change the credit card number), but everytime I click on "Updata data" it goes on error ("502 Bad Gateway").It's almost I week that I try, at any time during day and night.The only option I have s...

Regular

Hello, I would like to change my payment method (i.e. change the credit card number), but everytime I click on "Updata data" it goes on error ("502 Bad Gateway"). It's almost I week that I try, at a...

neurophobia

Casual Listener

1107 Views

13 replies

1 likes

Account
  • 1107 Views
  • 13 replies
  • 1 likes

Solved!! I am not able to log in with Facebook

I am not able to log in with Facebook on Spotify. I can click on the button, and it opens a browser, but it doesn't log me in. So far I have tried;Restarting SpotifyReinstalling SpotifyRestarting my Computer. None of these work yet I am still able to...

Newbie

    I am not able to log in with Facebook on Spotify. I can click on the button, and it opens a browser, but it doesn't log me in.  So far I have tried; Restarting Spotify Reins...

Nico

Community Legend

382 Views

1 replies

0 likes

Account
Login
  • 382 Views
  • 1 replies
  • 0 likes

breaking contact with facebook total

I want to keep my Spotify account but delete my facebook account. how do I do that? I know that they are interlinked. just find information about how to link them together .

Newbie

I want to keep my Spotify account but delete my facebook account. how do I do that? I know that they are interlinked. just find information about how to link them together .  

230 Views

0 replies

0 likes

Account
  • 230 Views
  • 0 replies
  • 0 likes