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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82039 Views

9 replies

2 likes

Account
Login
  • 82039 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657503 Views

13 replies

4 likes

Account
  • 657503 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738824 Views

18 replies

29 likes

  • 738824 Views
  • 18 replies
  • 29 likes

2 months free

Well, I just got an email, it says that I've won 2 months of free premium. But when I click on the green button to access, it redirects me to a Forbbidenn page. So... is it fake? Or what? Anyone?

Casual Listener

Well, I just got an email, it says that I've won 2 months of free premium. But when I click on the green button to access, it redirects me to a Forbbidenn page. So... is it fake? Or what? Anyone?

Merik

Community Legend

643 Views

4 replies

0 likes

Free
Subscription
  • 643 Views
  • 4 replies
  • 0 likes

Solved!! Can't unlike songs?

Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my radio, and I cannot unlike it! I looked into other fo...

Casual Listener

Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my ra...

colloquist

Newbie

58591 Views

50 replies

40 likes

Account
  • 58591 Views
  • 50 replies
  • 40 likes

Solved!! Unable to link facebook to account

Hi there, when i start to use the Spotify, i registered via facebook. After sometime, i did registration again (id, pass) and subscribe the account. Now i would like to attach to premium account my facebook, however it is not working, because the fac...

Casual Listener

Hi there,   when i start to use the Spotify, i registered via facebook.   After sometime, i did registration again (id, pass) and subscribe the account.   Now i would like to att...

user-removed

Not applicable

736 Views

6 replies

0 likes

Account
  • 736 Views
  • 6 replies
  • 0 likes

Refund

I was charged for a month because I thought I wad eligible for a student discount but I'm not and my money was taken

Casual Listener

I was charged for a month because I thought I wad eligible for a student discount but I'm not and my money was taken

Merik

Community Legend

622 Views

6 replies

0 likes

Premium
  • 622 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Premium

Someone who I no longer talk to is using my spotify premium account which I pay for and don't want her using, is there any way you can reset it to where only my device has access?

Casual Listener

Someone who I no longer talk to is using my spotify premium account which I pay for and don't want her using, is there any way you can reset it to where only my device has access?

rcpbyrktr

Newbie

497 Views

3 replies

1 likes

Account
Premium
Security
  • 497 Views
  • 3 replies
  • 1 likes

charges

I canceled my subscription last month but I was charged for this month on the tenth

Casual Listener

I canceled my subscription last month but I was charged for this month on the tenth

msards0412

Casual Listener

232 Views

1 replies

0 likes

Free
  • 232 Views
  • 1 replies
  • 0 likes

Refund

Hi! My trial was over but before I could get a chance to sign up for the student premium, Spotify charged me for the regular premium. I don't want this... Is there a way to get refund of the difference, or cancel regular premium/get refund then sign ...

Casual Listener

Hi! My trial was over but before I could get a chance to sign up for the student premium, Spotify charged me for the regular premium. I don't want this... Is there a way to get refund of the differen...

Merik

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

My account has been hacked and e-mail changed -HELP

So here's my issue.. Someone has changed the e-mail contact on my account to a name that I don't recognise. I want to try and get this reset but each time I fill out the online form it says it will respond to the e-mail address which is not mine!!Im ...

Newbie

So here's my issue.. Someone has changed the e-mail contact on my account to a name that I don't recognise. I want to try and get this reset but each time I fill out the online form it says it will r...

boracetin

Roadie

326 Views

1 replies

0 likes

Premium
Security
  • 326 Views
  • 1 replies
  • 0 likes

I just re uprgraded to premium again and its saying my account is free.

Hi, I just re uprgraded to premium again and its saying my account is free. also all of my playlists and music have disappeared, please help!?

Newbie

Hi, I just re uprgraded to premium again and its saying my account is free. also all of my playlists and music have disappeared, please help!?

Armyboy11

Newbie

271 Views

2 replies

0 likes

  • 271 Views
  • 2 replies
  • 0 likes

Premiun 3 Meses por $1.000,00 COP, (problema) / Premium 3 Months for $ 1,000.00 COP (problem)

Hice el pago por boton PSE con Bancolombia, y a la hora de hacer el pago me cobró $16. 755,22 COP, hice el pago de todas maneras porque pensé que me estaban cobrando un mes más, pero voy a mi cuenta y me dice que mi servicio premium vence el 14/09/20...

Newbie

Hice el pago por boton PSE con Bancolombia, y a la hora de hacer el pago me cobró $16. 755,22 COP, hice el pago de todas maneras  porque pensé que me estaban cobrando un mes más, pero voy a mi c...

264 Views

0 replies

0 likes

Premium
Subscription
  • 264 Views
  • 0 replies
  • 0 likes

student discount verification

How can I get someone to maunally verify my student status? I tried getting the sudent discount but it said it couldn't verify me automaticly.Thanks, Kate

Newbie

How can I get someone to maunally verify my student status? I tried getting the sudent discount but it said it couldn't verify me automaticly. Thanks, Kate

Nico

Community Legend

337 Views

1 replies

0 likes

Subscription
  • 337 Views
  • 1 replies
  • 0 likes

Cacelled Spotify subscription, now I can't log in

I cancelled my Spotify subscription a few days before I would've had to pay for the next month. They still took €9,99 from my bank account. I asked for a reversal, and a day ago I got the money, but I can't log in anymore. I haven't used Spotify in b...

Casual Listener

I cancelled my Spotify subscription a few days before I would've had to pay for the next month. They still took €9,99 from my bank account. I asked for a reversal, and a day ago I got the money, but ...

jeroenvdl

Casual Listener

395 Views

2 replies

0 likes

Account
Subscription
  • 395 Views
  • 2 replies
  • 0 likes

Spotify Student Account

I tried applying for the spotify student account and I entered in all of my information along with my billing information but it wouldn't allow me to click on my school name so I had given up. I then looked into my account today and it says they char...

Newbie

I tried applying for the spotify student account and I entered in all of my information along with my billing information but it wouldn't allow me to click on my school name so I had given up. I then...

Nico

Community Legend

264 Views

1 replies

0 likes

Account
Premium
Subscription
  • 264 Views
  • 1 replies
  • 0 likes

I just renewed my Premium subscription, but i can't log in

My Spotify Premium is connected to my Facebook account. I'm currently in the Middle East, but I originally live in the Philippines. I just renewed my Premium subscription today, but when I tried to "Log in with Facebook" the Spotify App on my iPhone ...

Newbie

My Spotify Premium is connected to my Facebook account. I'm currently in the Middle East, but I originally live in the Philippines. I just renewed my Premium subscription today, but when I tried to "...

Merik

Community Legend

259 Views

1 replies

0 likes

Premium
  • 259 Views
  • 1 replies
  • 0 likes

I UNSUBSCRIBED last month and still got charged.

I didn't want to pay the 9.99 for another month of spotify because I don't really have the money for it. Last month I UNSUBSCRIBED and I still got charged this month. I need my money back on my card! ASAP!

Newbie

I didn't want to pay the 9.99 for another month of spotify because I don't really have the money for it. Last month I UNSUBSCRIBED and I still got charged this month. I need my money back on my card!...

Wingsnet

Newbie

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

My premium account is hacked..!!

Hey! My spotify account is hacked.. The hacker changed the password and e-mail. I tried to reset the password but the new one wont come to my mail The username of the account is: joonaz4 . What to do?? // Best regards - a desperate musician!

Casual Listener

Hey! My spotify account is hacked.. The hacker changed the password and e-mail. I tried to reset the password but the new one wont come to my mail 😕 The username of the account is: joonaz4 . What to...

Jason

Spotify Legend

363 Views

5 replies

0 likes

Account
Login
Premium
Security
  • 363 Views
  • 5 replies
  • 0 likes

Solved!! spotify unlimited (£4.99 pm) got canceled because payment lapsed but now cannot restart unlimited...

Hi all, I hope someone can help. reactivate unlimitedI have had Spotify unlimited for a few years now. Last month spotify unlimited (£4.99 pm) got canceled because payment lapsed (paypal issue) but now cannot restart unlimited... the only option it g...

Casual Listener

Hi all,   I hope someone can help.  reactivate unlimited I have had Spotify unlimited for a few years now.  Last month spotify unlimited (£4.99 pm) got canceled because paymen...

mule84

Casual Listener

453 Views

2 replies

0 likes

Subscription
Unlimited
  • 453 Views
  • 2 replies
  • 0 likes

Account switch

My account and my friend's account are switched, when I log in with my username and password, her name appears and my music appears. When she logs in, the same thing happens, but with my name and her music. On the Spotify website, everywhere is her n...

Newbie

My account and my friend's account are switched, when I log in with my username and password, her name appears and my music appears. When she logs in, the same thing happens, but with my name and her...

Merik

Community Legend

209 Views

1 replies

0 likes

Account
Login
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Beim verbinden mit spotify ist ein fehler aufgetreten - Marantz NR1604

Hallo, Bis July 2015 lief Spotify Premium problemlos auf meinem Marantz NR1604. Anmeldung über Marantz Remote app und fertig....Seit nunmehr eine, Monat bekomme ich nur noch den oben genannten Fehler mit dem Hinweis, die Sportify Hilefeseite aufzuruf...

Casual Listener

Hallo,   Bis July 2015 lief Spotify Premium problemlos auf meinem Marantz NR1604. Anmeldung über Marantz Remote app und fertig.... Seit nunmehr eine, Monat bekomme ich nur noch den oben genan...

dummy1001

Casual Listener

698 Views

2 replies

0 likes

Premium
  • 698 Views
  • 2 replies
  • 0 likes