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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551693 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130927 Views
74 replies
12 likes
Hi, I live in Sweden where I have Spotify, but I work in Denmark and I want Spotify there too. I don´t want to change my country settings every day. I know that with Premium you can use Spotify while travelling, but I want to listen to music in my co...
Hi, I live in Sweden where I have Spotify, but I work in Denmark and I want Spotify there too. I don´t want to change my country settings every day. I know that with Premium you can use Sp...
Casual Listener
3531 Views
5 replies
0 likes
I had over 1600 songs. My phone broke..I bought a new one...installed the app...all songs gone...please help
I had over 1600 songs. My phone broke..I bought a new one...installed the app...all songs gone...please help
Newbie
4384 Views
2 replies
0 likes
I had a Spotify membership previously. How to master reset my phone, now I paid for premium and still cannot get in for 3 days?
I had a Spotify membership previously. How to master reset my phone, now I paid for premium and still cannot get in for 3 days?
Casual Listener
293 Views
1 replies
0 likes
Woke up this morning to find someone using my account from a PS3, discovered that someone had logged in and changed my email address and password. I'm still able to connect because I'm authenticated via facebook, so I can see that is the email assoc...
Woke up this morning to find someone using my account from a PS3, discovered that someone had logged in and changed my email address and password. I'm still able to connect because I'm authenticated ...
Community Legend
270 Views
1 replies
0 likes
I am being charged 3 times a month and I'm only using Spotify on 1 device,I haven't used it on any other for quite some time and I can't remember the login details to remove the old accounts.very frustrating and costly!!! Is there a phone number I ca...
I am being charged 3 times a month and I'm only using Spotify on 1 device,I haven't used it on any other for quite some time and I can't remember the login details to remove the old accounts.very fru...
Community Legend
226 Views
1 replies
0 likes
How do I contact customer service?
How do I contact customer service?
449 Views
0 replies
0 likes
I bought premium and I don't know what the email is for my account, can anyone help
I bought premium and I don't know what the email is for my account, can anyone help
157 Views
0 replies
0 likes
Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.comI had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 which states that my renewal date is January 14 2016..H...
Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.com I had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 wh...
214 Views
0 replies
0 likes
Hi, I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playlists!Is there any option for me to change this and configure...
Hi, I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playl...
227 Views
0 replies
0 likes
I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am using Spotify free. I've tried logging out many time...
I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am u...
222 Views
0 replies
0 likes
Hi all, I was wondering, We have a spotify account with a whole bunch of playlists.Now I want to get my own premium account - without my ex gf - and i'd like to take my playlist with me.My ex gf wants to have our old account but with her own e-mailad...
Hi all, I was wondering, We have a spotify account with a whole bunch of playlists. Now I want to get my own premium account - without my ex gf - and i'd like to ta...
147 Views
0 replies
0 likes
I have been getting charged on an account for premium but the account I use says free. I do not know the username or email for the premium account. I would either like to get that info or have the closed so I can switch my active account to premium. ...
I have been getting charged on an account for premium but the account I use says free. I do not know the username or email for the premium account. I would either like to get that info or have the cl...
Not applicable
213 Views
1 replies
0 likes
I have been charged for premium but it is showing free. I have tried everything to no avail. This has been 3 months now and I am suck and tired of trying to gain access no and would lime a refund for the last 3 months please.
I have been charged for premium but it is showing free. I have tried everything to no avail. This has been 3 months now and I am suck and tired of trying to gain access no and would lime a refund for...
Not applicable
228 Views
2 replies
0 likes
My account has been taken over by somebody else. How the h*** do I report that and get my account restored?
My account has been taken over by somebody else. How the h*** do I report that and get my account restored?
Not applicable
306 Views
4 replies
0 likes
Hola chicos. Espero obtener respuesta de una vez por todas... Cada vez que intento iniciar sesión con mi correo (no es el de este perfil, es otro), me da Error.Si inicio sesión mediante Facebook, que es como me registré, me dice que ya hay una cuenta...
Hola chicos. Espero obtener respuesta de una vez por todas... Cada vez que intento iniciar sesión con mi correo (no es el de este perfil, es otro), me da Error. Si inicio sesión mediante Fa...
Casual Listener
1477 Views
1 replies
0 likes
Please help me, today i opened my Spotify i found out my ''Songs'' section and my ''Albums'' are empty, i have Premium and i have invested so much time in picking all this music, and now i see this, i need to get all songs back!, Please. The playlist...
Please help me, today i opened my Spotify i found out my ''Songs'' section and my ''Albums'' are empty, i have Premium and i have invested so much time in picking all this music, and now i see this, ...
195 Views
0 replies
0 likes
Hi guys, I have two accounts. One of these linked with Facebook and the another one independent ( I mean withouth Fb....). Usually I use the independent one, but today I wanted to add some of my Facebook contacts so I chose the "add friends from Face...
Hi guys, I have two accounts. One of these linked with Facebook and the another one independent ( I mean withouth Fb....). Usually I use the independent one, but today I wanted to ad...
240 Views
0 replies
0 likes
I read an article a while back saying that Spotify intended to match Apple Music's family share pricing, is there any truth to that? I may make the switch back to Spotify but I would likely only do so if the pricing is similar to Apple.
I read an article a while back saying that Spotify intended to match Apple Music's family share pricing, is there any truth to that? I may make the switch back to Spotify but I would likely onl...
Music Fan
1559 Views
4 replies
0 likes
Hi, I think everything is in the title.My Spotify account use my Facebook account login and password. I'm really waiting for a way to unlink it but found out no way to do it.I'm going to cancel my Facebook account but I don't want to lose all my play...
Hi, I think everything is in the title. My Spotify account use my Facebook account login and password. I'm really waiting for a way to unlink it but found out no way to do it. I'm going to cancel m...
Not applicable
599 Views
2 replies
0 likes
A couple of days ago I tried opening my spotify and while it opened and I was able to see my playlists, it said there was no connection to the internet and I was not able to listen to music as I do not own a premium subscription. However there was a ...
A couple of days ago I tried opening my spotify and while it opened and I was able to see my playlists, it said there was no connection to the internet and I was not able to listen to music as I do n...
Not applicable
283 Views
2 replies
0 likes
