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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I received an email this morning stating that my account email had been
changed from aukevin97@gmail.com to evilkillershad@gmail.com. That
action was not done by me and need the aukevin97@gmail.com account reset
quickly. I do not want this person to ...
I received an email this morning stating that my account email had been changed from aukevin97@gmail.com to evilkillershad@gmail.com. That action was not done by me and need the aukevin97@gmail...
Hola, Hace un par de días di de baja mi cuenta premium porque ya no la
utilizo, y hoy me ha llegado al banco el recibo del cobro por la cuenta
premium. Solicito la devolución de mi dinero cuanto antes.
Hola, Hace un par de días di de baja mi cuenta premium porque ya no la utilizo, y hoy me ha llegado al banco el recibo del cobro por la cuenta premium. Solicito la devolución de mi dinero cu...
Hello, I have a question about spotify.I have a 30 day free premium for
Spotify.In my country my ISP KPN Is offering 4 months 50% spotify off.I
just activated this on the website of KPN.However what they tell me is I
need to cancel my premium account...
Hello, I have a question about spotify. I have a 30 day free premium for Spotify. In my country my ISP KPN Is offering 4 months 50% spotify off. I just activated this on the website of KPN. H...
Hello, My account has been hacked. I got a "We've updated your email
address" from Spotify for a new email address I don't own. Obviously the
password was changed.I've opened a ticket at Spotify but I haven't heard
from them yet.. The case number is ...
Hello, My account has been hacked. I got a "We've updated your email address" from Spotify for a new email address I don't own. Obviously the password was changed. I've opened ...
Hi, I paid for my premium with iTunes gift card and I recived an e-mail
from apple that they got my payment but It still says Im on a free
subscription? Can somebody help me to resolve my issue?
Hi, I paid for my premium with iTunes gift card and I recived an e-mail from apple that they got my payment but It still says Im on a free subscription? Can somebody help me to resolve my issue?
Hi, One again (for the third time) my account stopped getting email and
push notifications about new releases, playlsits updates etc. What is up
with your service, why is it constantly stopping its core functionality?
This with the combination of you...
Hi, One again (for the third time) my account stopped getting email and push notifications about new releases, playlsits updates etc. What is up with your service, why is it constantly ...
Hi Spotify support. I recently converted my spotify account into a
family account and when doing that it changed my payment date from 29th
to 21st. Not really liking that change and is it possible to have it
changed back? Im swedish if that matters i...
Hi Spotify support. I recently converted my spotify account into a family account and when doing that it changed my payment date from 29th to 21st. Not really liking that change and...
My android phone keeps duplicating on my offline devices, meaning that
I'm constantly having to removr my offline devices, de-sync my phone and
then redownload all of my songs again. But this keeps happening and I'm
not sure what to do to stop it fro...
My android phone keeps duplicating on my offline devices, meaning that I'm constantly having to removr my offline devices, de-sync my phone and then redownload all of my songs again. But this keeps h...
Ok, so I accidentally clicked on the "Free 7 Day Trail" pop up on my
phone while listening to music & since then ( which was 2 hours ago)
I've been trying to cancel my premium subscription. I've tried every
step online, but I CAN NOT seem to find the...
Ok, so I accidentally clicked on the "Free 7 Day Trail" pop up on my phone while listening to music & since then ( which was 2 hours ago) I've been trying to cancel my premium subscription. I've ...
Hello, i pay every month for the premium service, and everything worked
fine, but since today even though it says "Spotify Premium" on the
account settings i don't have spotify premium on PC or the app for
android, what can be the problem? i tried to...
Hello, i pay every month for the premium service, and everything worked fine, but since today even though it says "Spotify Premium" on the account settings i don't have spotify premium on PC or the a...
Good afternoonI have the student rate and currently pay £4.99 this month
(September) I was charged £9.99 and I am unable to contact Spotify
except through this way which is ridiculous. Please can someone help
Good afternoon I have the student rate and currently pay £4.99 this month (September) I was charged £9.99 and I am unable to contact Spotify except through this way which is ridiculous. Please can s...
I just purchased a month of premium using a gift card. It still says I'm
using the free version. I have logged out and deleted the app multiple
times to try and fix it and still nothing is working. It took the money
from my account but I never got co...
I just purchased a month of premium using a gift card. It still says I'm using the free version. I have logged out and deleted the app multiple times to try and fix it and still nothing is working. I...
I have been charged twice for spotify. I havent been a member for over a
year, so why now? I did try using a college discount but it denied me so
i dont care to use spotify. I was charged twice yesterday and i still
have free spotify anyway. I dont w...
I have been charged twice for spotify. I havent been a member for over a year, so why now? I did try using a college discount but it denied me so i dont care to use spotify. I was charged twice yeste...
so i had someone connect their facebook to my account and now everytime
i log in i see someone else's name and pic on the ios app and desktop.i
disconnected this person and linked my facebook account.the other person
still shows up and its bugging me...
so i had someone connect their facebook to my account and now everytime i log in i see someone else's name and pic on the ios app and desktop. i disconnected this person and linked my facebook acc...
So I cancelled my subcription cause it wasnt taking the money off of my
card and then I tried to resubscribe and it declined my card. I went
into my account and saw that Spotify took 5 dollars off my card. Why?!
So I cancelled my subcription cause it wasnt taking the money off of my card and then I tried to resubscribe and it declined my card. I went into my account and saw that Spotify took 5 dollars off my...