Accounts problems

[pelazzamarco]

I've got a premium account with Spotify family but someone has stolen my account and listen to the music from other devices (a laptop and a iPhone). How can i solve the problem? I want my account to be used only by me on my mobile. Thanks for your help

[feelikeastrangr]

Hey @pelazzamarco, if you believe someone else may be fraudulently using your Spotify Family account, report it to Spotify immediately and directly via the Contact Form. 

Good luck and shout with any other questions!

[zuado01]

I'm having the same problem.

[feelikeastrangr]

Hey @zuado01, see my post above for a link to the Contact Form in order to flag the issue with Spotify directly. Thanks!