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Activate my account

Dear sir.
I have to noticie you that I have paid a primium pakege, my bank account shows, that you have received the money, but I have not access to my Account its josedubonpaz@hotmail.com invoice Numbers 335120461641070, please I need your help activating my account.
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1 Reply

Hey @Josedubon1,

 

Did you get an email receipt for your subscription purchase? In it, it shows your Spotify username:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it to login to your account. It's the one with the Premium features.

 

If you see a random number, that's your actual Spotify username, which was assigned automatically to you when you created your account through Facebook. If you see it in your receipt, you need to login with your Facebook details.

 

Hope it helps. 🙂

osorniosSpotify Star
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