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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88565 Views

9 replies

2 likes

Account
Login
  • 88565 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757543 Views

18 replies

29 likes

  • 757543 Views
  • 18 replies
  • 29 likes

Discover Weekly picture won't change?

Hi, I've done a little research on this subject before but I could only find posts from years ago. First of all I'd like to say that my account is a Facebook one, so I can't unlink it. I changed my profile picture on Facebook months ago and yet my Di...

Casual Listener

Hi,   I've done a little research on this subject before but I could only find posts from years ago.   First of all I'd like to say that my account is a Facebook one, so I can't unlink ...

Akhato

Casual Listener

345 Views

2 replies

0 likes

Account
Other
  • 345 Views
  • 2 replies
  • 0 likes

pague premium y me ofrecieron tres meses gratis... no recibí absolutamente nada

Hola, pague premium porque me parecia atractiva la promoción de tres meses por $1000 en mi pais y no recibi ninguna promoción. Cuando acudo a ver con quien puedo contactar en Colombia y nada, no existe ninguna linea de atención al cliente o un contac...

Newbie

Hola, pague premium porque me parecia atractiva la promoción de tres meses por $1000 en mi pais y no recibi ninguna promoción. Cuando acudo a ver con quien puedo contactar en Colombia y nada, no exis...

osornios

Spotify Star

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Being charged twice a month

I'm being charged for 2 subscriptions. I used to have Facebook and had my Spotify linked. I deleted my Facebook and had to start over with Spotify. They said to do that and they would link your old to your new. Well that never happened and now I'm be...

Newbie

I'm being charged for 2 subscriptions. I used to have Facebook and had my Spotify linked. I deleted my Facebook and had to start over with Spotify. They said to do that and they would link your old t...

osornios

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Hacked Account

Hi My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an e-mail; on the hacked adress ofcourse. Is there any way to ...

Casual Listener

Hi   My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an...

osornios

Spotify Star

277 Views

3 replies

0 likes

  • 277 Views
  • 3 replies
  • 0 likes

DISPOSITIVOS DISPONIBLES DESCONOCIDOS

Buenos dias a todos. Mi problema es el siguiente, vengo hace 1 mes con un problema que aparecen dispositivos conectados a mi cuenta de spotify que son desconocidos.Ya cambié mi contraseña muchas veces, desconecté a todos los que había disponibles, ca...

Newbie

Buenos dias a todos. Mi problema es el siguiente, vengo hace 1 mes con un problema que aparecen dispositivos conectados a mi cuenta de spotify que son desconocidos. Ya cambié mi contraseña muchas ve...

osornios

Spotify Star

17030 Views

11 replies

7 likes

Account
  • 17030 Views
  • 11 replies
  • 7 likes

IVE BEEN CHARGED TO MUCH

Hi,So I applied for Spotify Premium about two and a half months ago with the 99p a month offer, and I've constantly been checking when my premium expires so I won't be charged £9.99. But, I've just had a reciept come through to my bank account chargi...

Visitor

Hi, So I applied for Spotify Premium about two and a half months ago with the 99p a month offer, and I've constantly been checking when my premium expires so I won't be charged £9.99. But, I've just...

limathebean

Regular

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Subscription not working

Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d

Newbie

Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d

osornios

Spotify Star

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

It won't let me change my email!>?!>!!?!?!?!

I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I did cancel my account and I sent them a question but...

Newbie

I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I d...

osornios

Spotify Star

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Solved!! Premium abonnement opzeggen lukt niet

Ik heb een probleem om mijn premium abonnement op te zeggen.Ik nam ongeveer 3 a 4 maanden geleden een premium abonnement omdat je voor 3 maanden 0,99 euro hoefde te betalen. Ik heb mn abonnement, voor de dag dat ik 9,99 euro zou moeten betalen, opgez...

Newbie

Ik heb een probleem om mijn premium abonnement op te zeggen. Ik nam ongeveer 3 a 4 maanden geleden een premium abonnement omdat je voor 3 maanden 0,99 euro hoefde te betalen. Ik heb mn abonnement, v...

Femke17

Newbie

19166 Views

19 replies

0 likes

Premium
  • 19166 Views
  • 19 replies
  • 0 likes

Emailed hacked, can't remember password to sign in on my new phone.

My email with my account was hacked, I bought a new phone and now I can't remember my password either. I contacted customer service and it keeps leading me here or to a automated back service that doesn't give u an answer. What do I have to do?

Casual Listener

My email with my account was hacked, I bought a new phone and now I can't remember my password either. I contacted customer service and it keeps leading me here or to a automated back service that do...

limathebean

Regular

311 Views

1 replies

0 likes

Security
Subscription
  • 311 Views
  • 1 replies
  • 0 likes

app payment

Please can someone explain why I had to pay to download the Spotify app on my iPhone? It's supposed to be free but I was asked to go via iTunes & had to confirm my card details. I Have checked my spotify account which only says I'm on the free premiu...

Casual Listener

Please can someone explain why I had to pay to download the Spotify app on my iPhone? It's supposed to be free but I was asked to go via iTunes & had to confirm my card details.     I...

osornios

Spotify Star

493 Views

3 replies

0 likes

  • 493 Views
  • 3 replies
  • 0 likes

Facebook Account

I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could i solve this problem. Can't i delete this facebook ...

Newbie

I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could ...

osornios

Spotify Star

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Problems

Hello, I'm an user of Spotify since i was 13 and actually I have make a new Facebook account because my old one was completly full of spam and others, now, I'm trying to vinculate my Spotify with the new account, but for some reason still appearing m...

Newbie

Hello, I'm an user of Spotify since i was 13 and actually I have make a new Facebook account because my old one was completly full of spam and others, now, I'm trying to vinculate my Spotify with the...

Alejandro_C

Spotify Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Discount for annual subscription?

If the year long subscription is paid upfront, is there a discount?

Newbie

If the year long subscription is paid upfront, is there a discount?

osornios

Spotify Star

5722 Views

1 replies

0 likes

Subscription
  • 5722 Views
  • 1 replies
  • 0 likes

Don't have access to email used on account

A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium. How do I contact spotify to change all contact information? Thank you

Newbie

A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium.  How do I contact spotify to change all contact informat...

osornios

Spotify Star

264 Views

1 replies

0 likes

Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Premium account not working

My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credentials aren't correct. I am extremely frustrated and I w...

Newbie

My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credential...

osornios

Spotify Star

225 Views

1 replies

0 likes

Premium
  • 225 Views
  • 1 replies
  • 0 likes

Locked out of Facebook = Locked out of Spotify Premium? So confused.

NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?!I stupidly connected my Spotify premium account to a Facebook profile that requir...

Casual Listener

NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?! I stupidly connected my Sp...

osornios

Spotify Star

1970 Views

3 replies

0 likes

Account
Login
Premium
  • 1970 Views
  • 3 replies
  • 0 likes

Solved!! Change Password

I use to have an account in US, however when I moved to Brazil my account did work anymore, so I created a new one. Now, I want to change my email account for the new one, to the email of the old one. When I try to do this I have a feedback saying th...

Casual Listener

I use to have an account in US, however when I moved to Brazil my account did work anymore, so I created a new one.  Now, I want to change my email account for the new one, to the email of the ...

osornios

Spotify Star

106528 Views

12 replies

3 likes

Account
Other
Security
  • 106528 Views
  • 12 replies
  • 3 likes