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All of my playlists are gone

All of my playlists are gone

I opened Spotify and I allways since I got spotify long time ago loged in automaticly, but now I had to retype my username and password. I typed my e-mail address and password, but I think I should have typed in my username instead. And when it loged in all my playlists were gone. Please help me get them back. I spent almost 4 years on these playlists.

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3 Replies

Hey! Welcome to the community 🙂 

 

You just need to sign out and back in using your original Spotify username and password. 

There are some instructions in in this post 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

This didn't help, or I can't remember my old username. I don't know what to do now. Are all my playlists lost?

Hey again 🙂 

 

Your playlists won't be lost, there is always a way to find them in my experience! 

 

First thing to try is see if you can get your username and password for your account back, if you know the email address you registered using (or if the username comes back to you) you can use the password reset page. 

If it says your account is registered using Facebook then you have most likely created a duplicate using Facebook when trying to log into your account again. In that case, I would suggest you get in touch with the customer services team using the online contact form and they will be able to assist you further than I can.

 

Peter

 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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