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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287288 Views

529 replies

34 likes

Account
Free
  • 287288 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13621 Views

6 replies

11 likes

Security
  • 13621 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540223 Views

990 replies

114 likes

Account
  • 540223 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129597 Views

74 replies

12 likes

Account
Login
Premium
  • 129597 Views
  • 74 replies
  • 12 likes

The Premium code you entered is invalid.

Bought a 10 € Spotify card on 5th December 2012 from R-kioskiToday tried to enter the PIN code from the backside of the card.The PIN was typed right. All Caps etc was taken into account. Several tries.The card is less than 12 months old. It is actual...

Casual Listener

Bought a 10 € Spotify card on 5th December 2012 from R-kioski Today tried to enter the PIN code from the backside of the card. The PIN was typed right. All Caps etc was taken into account. Seve...

meahtenoha

Spotify

944 Views

3 replies

0 likes

  • 944 Views
  • 3 replies
  • 0 likes

No 30 Day Free Premium Trial for Lapsed Account Holders

I used to have an Unlimited account but let it lapse about 2 years ago. After being disappointed with the 5 song limit for free account holders and the inability to use Spotify on Android for Unlimited accounts I stopped using Spotify altogether. Due...

Newbie

I used to have an Unlimited account but let it lapse about 2 years ago.  After being disappointed with the 5 song limit for free account holders and the inability to use Spotify on Android for U...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

I would like to open a second Spotify account for my business which is an fb FAN PAGE

The problem is, because my business is a fan page (pH OREM Skincare) it is linked to my existing Spotify account. I would like a second Spotify account, so I can play Spotify at home while my business plays Spotify as well. How do I do this???? Thank...

Newbie

The problem is, because my business is a fan page (pH OREM Skincare) it is linked to my existing Spotify account. I would like a second Spotify account, so I can play Spotify at home while my busines...

meahtenoha

Spotify

810 Views

2 replies

1 likes

  • 810 Views
  • 2 replies
  • 1 likes

Download Related Cost

Hi I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it. Fyi, I live in the UK and I have a premium account. I'm going abroad for 10 days and I know I'm not going to have internet co...

Visitor

Hi    I'd like to listen to my playlist on my mobile and I'm thinking to download them but I wonder if I'm going to pay for it.  Fyi, I live in the UK and I have a premium accoun...

Jude

Spotify Legend

588 Views

4 replies

0 likes

  • 588 Views
  • 4 replies
  • 0 likes

downloads

I bought 10 downloads in november, I only used 2 and I can't download anything else... I tried the right button on the title but it still doesn't work. I have always the same message (in french : il est impossible d'acheter des téléchargements sur sp...

Newbie

I bought 10 downloads in november, I only used 2 and I can't download anything else... I tried the right button on the title but it still doesn't work. I have always the same message (in french : il ...

Peter__

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

From Premium account to Free???

How come my Premium account has changed to a Free account? I didn't change any settings. Can I just upgrade again? Strange situation....!

Newbie

How come my Premium account has changed to a Free account? I didn't change any settings. Can I just upgrade again? Strange situation....!

Sam

Spotify

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Solved!! Account debited 2 times a month

My account debited to 4.99 and 9.99€ on December, i don't undestand ! i have an premium access and not a unlimited ! Please help!

Casual Listener

My account debited to 4.99 and 9.99€ on December, i don't undestand !  i have an premium access and not a unlimited !    Please help! 

Arno17

Casual Listener

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Solved!! £9.99 charge after canceling my subscription through a specific card

Hello, I have just been on the phone to my bank to find out what this charge for £9.99 was on my account, I have opened a case with you through a refund claim, however I had some problem with my mum using the free trial on my old iphone too, could yo...

Casual Listener

Hello, I have just been on the phone to my bank to find out what this charge for £9.99 was on my account, I have opened a case with you through a refund claim, however I had some problem with my mum ...

keiron1990

Casual Listener

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
  • 0 likes

change my emailadress

Hi, i would like to change my emailadress, anyone knows how to do it? i tried to do it in profile-edit, but it wont let me. its just the spotify account, not using it with facebook please help!

Newbie

Hi,   i would like to change my emailadress, anyone knows how to do it? i tried to do it in profile-edit, but it wont let me.     its just the spotify account, not using it w...

Sam

Spotify

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Need to change Facebook profile tied to my account

I recently created a new facebook profile after my previous one was compromised. I need to associate my new facebook profile with my existing spotify premium account. Thank you.

Newbie

I recently created a new facebook profile after my previous one was compromised.  I need to associate my new facebook profile with my existing spotify premium account.  Thank you.

Sam

Spotify

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Premium Account Change Facebook

Im trying to change the facebook account associated with my premium because I don't use the email. Help please.

Newbie

Im trying to change the facebook account associated with my premium because I don't use the email. Help please.

Sam

Spotify

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Subscription.

I would like to know how I could check to see how many more days I have on my subscription left.

Newbie

I would like to know how I could check to see how many more days I have on my subscription left.

Sam

Spotify

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

"Now Playing" is missing in my Activity Feed

This bums me out.... I'm talking about within the Spotify desktop program.... the feed is gone.... help please.

Regular

This bums me out.... I'm talking about within the Spotify desktop program.... the feed is gone.... help please.

Peter__

Community Legend

1418 Views

6 replies

2 likes

  • 1418 Views
  • 6 replies
  • 2 likes

Solved!! Spotify premium not activating on mobile

I redeemed a gift card for spotify premium in which my upgraded subscripition on my computer works, however it does not reconize my premium membership on my phone. I don't know if there is a quick fix for this or what? I updated it today, I don't kno...

Newbie

I redeemed a gift card for spotify premium in which my upgraded subscripition on my computer works, however it does not reconize my premium membership on my phone.   I don't know if there is...

Peter__

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Gift Card

I recently purchased a gift card for my roommate and accidentally had it emailed to MY address instead of his! Can I forward him the email, and will he still be able to set up his own account?

Newbie

I recently purchased a gift card for my roommate and accidentally had it emailed to MY address instead of his! Can I forward him the email, and will he still be able to set up his own account? 

Marco

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change country

Hi, I've been using spotify for some time now, started out with a free account and now have premium (through my phone provider). Now my country has been set to UK for i don't know how long, never bothered me much.. but there are some song that i woul...

Casual Listener

Hi,   I've been using spotify for some time now, started out with a free account and now have premium (through my phone provider). Now my country has been set to UK for i don't know how long...

Arie27

Casual Listener

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Premium Account

I have a premium account and now cant get spotify on my phone...I used to ! Can anyone help ? Have i done something wrong. Ideally I would love it if someone from Spotify can sort it out for me Many Thanks Peter Richardson

Newbie

I have a premium account and now cant get spotify on my phone...I used to ! Can anyone help ? Have i done something wrong. Ideally I would love it if someone from Spotify can sort it out for me &nb...

Peter__

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Offline storage and purchases

Hi, I'm currently traveling through a rather poorly internet covered area and make great use of the offline playlist storage functionality. I've bumped into the 3000 max item limitation before but manage to keep my playlists organised enough not to s...

Casual Listener

Hi, I'm currently traveling through a rather poorly internet covered area and make great use of the offline playlist storage functionality. I've bumped into the 3000 max item limitation before bu...

Peter__

Community Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Upgraded and no longer see my friends music in "Activity"

One of my favorite features on the right column was to be able to see the songs my friends are listening to, as I could add songs to my playlists from their ideas. It's no longer there after upgrading. It just shows the activity of the bands I follow...

Regular

One of my favorite features on the right column was to be able to see the songs my friends are listening to, as I could add songs to my playlists from their ideas. It's no longer there after upgradin...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Spotify stops when skipping through lots of tracks.

Hey,I have a small problem, and could not find any answer anywhere else on the forum. Sometimes I like to browse very fast through many tracks when discovering new music. For instance I will go through 100 tracks in one minute. This is a bit like sit...

Casual Listener

Hey, I have a small problem, and could not find any answer anywhere else on the forum. Sometimes I like to browse very fast through many tracks when discovering new music. For instance I will ...

gesualdo

Casual Listener

315 Views

2 replies

0 likes

  • 315 Views
  • 2 replies
  • 0 likes