Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 262474 Views
  • 789 replies
  • 81 likes
  • Account
  • 262474 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128918 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128918 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71889 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71889 Views
  • 63 replies
  • 8 likes

Solved!! Change country temporarily

Hi guys! I´m currently living in Sweden and have a premium subscription.In about 2 weeks i´m going to Cyprus on holiday for a week and want to be able to use my spotify account there.Do I need to change anything or should I just make a few offline pl...

  • Casual Listener
  • Hi guys!   I´m currently living in Sweden and have a premium subscription. In about 2 weeks i´m going to Cyprus on holiday for a week and want to be able to use my spotify account there. Do ...
  • Zyberr
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Moved from Norway to US

Hi I had a free Spotify account in Norway, and just started a premium which I could use it here in US. When I selected US as country, payment was denied. When I selected Norway as country, payment was accepted. But now I can't listen to anything, bec...

  • Visitor
  • Hi   I had a free Spotify account in Norway, and just started a premium which I could use it here in US. When I selected US as country, payment was denied. When I selected Norway as country, p...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

These constant software updates...

Although paying for a premium service I am subject to endure a waiting period while starting up the client, due to software upgrades. I have through preferences/settings no means to turn automatic updates off. This is by no means acceptable. I don´t ...

  • Casual Listener
  • Although paying for a premium service I am subject to endure a waiting period while starting up the client, due to software upgrades. I have through preferences/settings no means to turn automatic up...
  • Novice
  • Casual Listener
  • 637 Views
  • 2 replies
  • 0 likes
  • 637 Views
  • 2 replies
  • 0 likes

Upgrade from unlimited to premium immediately?

Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?

  • Casual Listener
  • Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?
  • meahtenoha
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Shared un-deletable post to Facebook

Hi, I left Spotify running for my father with my Facebook page open. He was listening to Yanni over two hours ago and left at 4pm. It is now 6pm and twenty minutes ago I get a post n my Facebook main feed that I am still listening to Yanni. How did t...

  • Newbie
  • Hi, I left Spotify running for my father with my Facebook page open. He was listening to Yanni over two hours ago and left at 4pm. It is now 6pm and twenty minutes ago I get a post n my Facebook main...
  • meahtenoha
  • Spotify
  • 796 Views
  • 1 replies
  • 0 likes
  • 796 Views
  • 1 replies
  • 0 likes

I can't unsubscribe

I keep trying to enter my password in order to unsubscribe to Premium. My account is hooked up to my facebook so I enter my FB password and it doesn't accept it, I even reset my FB password and tried but it wont take it. I don't have the money, so I ...

  • Newbie
  • I keep trying to enter my password in order to unsubscribe to Premium. My account is hooked up to my facebook so I enter my FB password and it doesn't accept it, I even reset my FB password and tried...
  • Sam
  • Spotify
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Subscription that wasn't mine

hi, Ive looked at my subscriptions and on the 29th April apparently i started one with something called Telia. This is nothing to do with me, so can it be stopped ASAP? I have no idea who is paying for it.ThanksColin

  • Regular
  • hi, Ive looked at my subscriptions and on the 29th April apparently i started one with something called Telia. This is nothing to do with me, so can it be stopped ASAP? I have no idea who is paying f...
  • sputnix
  • Regular
  • 165 Views
  • 3 replies
  • 0 likes
  • 165 Views
  • 3 replies
  • 0 likes

Why is my Spotify account using the swedisch Popcharts?

I´m living in Germany, but if i play the toptitels i´m only getting the swedish charts? How can i switch to the german charts?!Thnaks for your help!

  • Regular
  •  I´m living in Germany, but if i play the toptitels i´m only getting the swedish charts? How can i switch to the german charts?! Thnaks for your help!
  • bashi2003
  • Regular
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Wrong association of artist on facebook - Sonata Arctica

Hi, there seems to be a bug in spotify that causes "kardinal offishall" to appear on the facebook timeline when songs from the band "Sonata Arctica" are played. Technical info:Using the latest preview linux version on Ubuntu

  • Newbie
  • Hi,   there seems to be a bug in spotify that causes "kardinal offishall" to appear on the facebook timeline when songs from the band "Sonata Arctica" are played.   Technical info: Usi...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Spotify crashes after login

Well i havent been able to use spotify for a couple of weeks now as after logging in for a few second it crashes.Ive tried reinstalling loads of times and also reinstalled flash but still no success..i m getting really frustrated about it and im than...

  • Casual Listener
  • Well i havent been able to use spotify for a couple of weeks now as after logging in for a few second it crashes.Ive tried reinstalling loads of times and also reinstalled flash but still no success....
  • katie500
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Payed for unlimeted but are not able to listen to music

After 48hours trial period with premium, i decided to buy a unlimeted subscription. But on my app it just says that it is not able to stream music without a premium subscription. What am i doing wrong?

  • Casual Listener
  • After 48hours trial period with premium, i decided to buy a unlimeted subscription. But on my app it just says that it is not able to stream music without a premium subscription. What am i doing wron...
  • user-removed
  • Not applicable
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Solved!! moved back to Germany

Hi,I was more then half a year in the US, California as an Au Pair.In this time I used Spotify.Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again!I do not have a mastercard or a paypal account!Please help me, my 1...

  • Casual Listener
  • Hi, I was more then half a year in the US, California as an Au Pair. In this time I used Spotify. Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again! I do not...
  • meahtenoha
  • Spotify
  • 635 Views
  • 22 replies
  • 0 likes
  • 635 Views
  • 22 replies
  • 0 likes

Changed password via website - desktop client accepts old password?

Hi, While using the Windows Spotify desktop client I got a message saying 'paused as account is in use elsewhere - this worried me, as the only place it should be used is on my laptop and my iphone. So, as a precaution I have changed my password on t...

  • Music Fan
  • Hi,   While using the Windows Spotify desktop client I got a message saying 'paused as account is in use elsewhere - this worried me, as the only place it should be used is on my laptop and my...
  • meahtenoha
  • Spotify
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Error 101

My spotify has stopped working ive deleted it and reinstalled it and ive taken it of my firewall and puut it back on but it just doesnt work it just says error 101 and that im offline

  • Newbie
  • My spotify has stopped working ive deleted it and reinstalled it and ive taken it of my firewall and puut it back on but it just doesnt work it just says error 101 and that im offline
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Bought a 30€ card, not working

Bought a few days ago a 30€ card, says the pin is invalid, I can take a photo of it with a timestamp.Just erased the pin 'cover', and no one has seen the code before me.......

  • Newbie
  • Bought a few days ago a 30€ card, says the pin is invalid, I can take a photo of it with a timestamp. Just erased the pin 'cover', and no one has seen the code before me.......
  • David
  • Spotify Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Charged Money With $0 in Bank Account AFTER canceled Account!

Dear Spotify, Although I love your service, I feel it is not for me. Maybe at another time, but not now. I signed up for your free month of premium using my PayPal account, I forgot about this after my month trial and was not informed beforehand and ...

  • Newbie
  • Dear Spotify,   Although I love your service, I feel it is not for me. Maybe at another time, but not now. I signed up for your free month of premium using my PayPal account, I forgot abo...
  • Sam
  • Spotify
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

account

I want to cahnge my payment option from a credit card to my debit card. It won't let me. If I get nowhere with this, I'm canceling the entire deal. Help me solve this.

  • Newbie
  • I want to cahnge my payment option from a credit card to my debit card.  It won't let me.  If I get nowhere with this, I'm canceling the entire deal.  Help me solve this.
  • Sam
  • Spotify
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Pay with PayPal

Hi! I have money on my paypal acound.When I try to pay sprotify with paypal then paypal wants me register a credit card "Link a new debit or credit card to make an instant payment". I do not want to do this ( I transfer money to pp via the bank direc...

  • Newbie
  • Hi!   I have money on my paypal acound. When I try to pay sprotify with paypal then paypal wants me register a credit card "Link a new debit or credit card to make an instant payment". I do n...
  • Sam
  • Spotify
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

charged twice for an Spotify Premium Account...

Hello I was charged twice for the Spotify Premium Abo. I did purchase today. I got 2 E-Mails Order Confirmation from Spotify and 2 E-Mails from PayPal for the payment confirmation. I filled out the form at PayPal for refund. I only have one account a...

  • Casual Listener
  • Hello   I was charged twice for the Spotify Premium Abo. I did purchase today. I got 2 E-Mails Order Confirmation from Spotify and 2 E-Mails from PayPal for the payment confirmation. I filled ...
  • skullking71
  • Casual Listener
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

Starred Playlist Erased - HELP!

Hello there, It has been 2 or 3 days since almost ALL my Starred list has been erased. I had around 200/300 starred songs, and suddenly I can't see them anymore. I haven't changed my Facebook profile, email, or anything like that. My user in Spotify ...

  • Casual Listener
  • Hello there,   It has been 2 or 3 days since almost ALL my Starred list has been erased.   I had around 200/300 starred songs, and suddenly I can't see them anymore.   I haven't ...
  • Sam
  • Spotify
  • 226 Views
  • 6 replies
  • 0 likes
  • 226 Views
  • 6 replies
  • 0 likes