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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 403563 Views
  • 958 replies
  • 107 likes
  • Account
  • 403563 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1173957 Views
  • 119 replies
  • 112 likes
  • Account
  • 1173957 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99719 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99719 Views
  • 68 replies
  • 10 likes

Solved!! Unable to activate 50% off premium deal with NUS extra card

After entering my card number I receive either 'Technical error' or 'invalid card number'. I have tried entering the number with both spaces and without.I also submitted three help tickets to spotify about this all with no response. Maybe someone her...

  • Casual Listener
  • After entering my card number I receive either 'Technical error' or 'invalid card number'. I have tried entering the number with both spaces and without. I also submitted three help tickets t...
  • Shawrangutan
  • Casual Listener
  • 1392 Views
  • 8 replies
  • 0 likes
  • 1392 Views
  • 8 replies
  • 0 likes

I got charged after my 30 day free trial AFTER I canceled it. Why is this? How can I cancel it?

I was charged after I canceled my 30 day free trial. How come? How can I cancel my subscription? Can I get a refund? Spotify said "We hate to see you go" when I canceled my subscription, so I know I did it right, but why did they still charge me? Thi...

  • Newbie
  • I was charged after I canceled my 30 day free trial. How come? How can I cancel my subscription? Can I get a refund? Spotify said "We hate to see you go" when I canceled my subscription, so I kno...
  • Peter__
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Promised 30 day trial hasn't happened

Just joined as a premium member on a 30 day trial if I entered my payment details. However it says I will be billed £9.99 in two days' time, so my free trial is actually for only 48 hours. How so?

  • Newbie
  • Just joined as a premium member on a 30 day trial if I entered my payment details. However it says I will be billed £9.99 in two days' time, so my free trial is actually for only 48 hours. How so?
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

I'm bummed out. I've used my Spotify username and pswd and still cant access my music.

I think I just spelled out my prob. in the subject line. OOPS. I recently had my pc in the repair shop to clean out a virus. When I got it back, my dsktp icon for Spotify was gone. So I called the tech and he said "It's still in there, it's hiding." ...

  • Casual Listener
  • I think I just spelled out my prob. in the subject line. OOPS. I recently had my pc in the repair shop to clean out a virus. When I got it back, my dsktp icon for Spotify was gone. So I called the ...
  • Stupify
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

this is a postscript 2 my previous message.

I went to my account overview, and it stated that I AM still logged in, I still have an open account. I'm xtremely frustrated. ANYONE please send me some ideas or solutions. Peace out. Suzann

  • Casual Listener
  • I went to my account overview, and it stated that I AM still logged in, I still have an open account.   I'm xtremely frustrated. ANYONE please send me some ideas or solutions. Peace out. Suz...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

why can i not just pay with paypal?

when i try to pay for spotify unlimited is asks for a creditcard. but i dont have 1 like mose people in the netherlands.i have enough money on my paypal acount why can't i just use that ?

  • Newbie
  • when i try to pay for spotify unlimited is asks for a creditcard. but i dont have 1 like mose people in the netherlands. i have enough money on my paypal acount why can't  i just use that ?
  • user-removed
  • Not applicable
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Stupid rule of only one instance of one account in use at same time!

This is really doing my head in now. We stream Spotify playlists in our office at work Mon-Fri through the week. It's via my account. Yet when my partner at home turns on a home PC, Spotify auto starts up and cuts off our streaming in the office. Wha...

  • Music Fan
  • This is really doing my head in now. We stream Spotify playlists in our office at work Mon-Fri through the week. It's via my account. Yet when my partner at home turns on a home PC, Spotify auto star...
  • Peter__
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Payment for service

What if someone has NO CREDIT/ Debit cards... Can they still subscribe? Seems unfair, sine the 30day trial service is FREE!

  • Newbie
  • What if someone has NO CREDIT/ Debit cards... Can they still subscribe? Seems unfair, sine the 30day trial service is FREE!
  • Peter__
  • Community Legend
  • 389 Views
  • 7 replies
  • 1 likes
  • 389 Views
  • 7 replies
  • 1 likes

Album with 51 tracks - now what?

Hi all - something of a Spotify virgin here so I thought I'd try to download my first album ("The Rainbow Sessions" by Ketil Bjornstad if anyone's interested - it's astonishingly beautiful piano "classical meets jazz", but impossible to find as a CD)...

  • Casual Listener
  • Hi all - something of a Spotify virgin here so I thought I'd try to download my first album ("The Rainbow Sessions" by Ketil Bjornstad if anyone's interested - it's astonishingly beautiful piano "cla...
  • bluehillside
  • Casual Listener
  • 374 Views
  • 7 replies
  • 0 likes
  • 374 Views
  • 7 replies
  • 0 likes

STUCK IN OFFLINE MODE ... HELP

Hi Ive had this problem for over a week...website shows no help to try contact spotify so this the next thing to try. My internet connection is fine as i can go on this website via my laptop but spotify just keeps saying not connected ive tried every...

  • Casual Listener
  • Hi 🙂 Ive had this problem for over a week...website shows no help to try contact spotify so this the next thing to try. My internet connection is fine as i can go on this website via my laptop but...
  • Peter__
  • Community Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Solved!! Need help: Recover an accidentally deleted playlist / Premium account

Hi, I accidentally deleted a playlist with 242 songs instead of an album on it! My user name is ANTTILESKELÄ and the embed code for the playlist is https://embed.spotify.com/?uri=spotify:user:anttileskel%c3%a4:playlist:4xxCYC76l3K4DzG8OfH8vZ Can you ...

  • Regular
  • Hi,   I accidentally deleted a playlist with 242 songs instead of an album on it!   My user name is ANTTILESKELÄ and the embed code for the playlist is   https://embed.spot...
  • Antti_Leskelä
  • Regular
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

Facebook

I just deactivated my Facebook account; can I separate my Spotify account from my Facebook so I can listen without reactivating? Please help!!!

  • Casual Listener
  • I just deactivated my Facebook account; can I separate my Spotify account from my Facebook so I can listen without reactivating? Please help!!!
  • Peter__
  • Community Legend
  • 289 Views
  • 3 replies
  • 1 likes
  • 289 Views
  • 3 replies
  • 1 likes

Solved!! Problem with unsubscription

Hi I want to unsubscribe my spotify unlimited because I couldn't upgrade to premium. I've tried to unsubcribe (https://www.spotify.com/se/account/subscription/thanks/) but seems it's still same.. Someone can help me? Thanks

  • Newbie
  • Hi   I want to unsubscribe my spotify unlimited because I couldn't upgrade to premium.    I've tried to unsubcribe (https://www.spotify.com/se/account/subscription/thanks/) but...
  • David
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Spotify is sealing my money

I have cancelled my spotify and I'm still have been billed for 2 months!I have tried calling every number possible and spot to different departments. I even called my credit card company and informed them of the situation and the fraudulent activity ...

  • Newbie
  • I have cancelled my spotify and I'm still have been billed for 2 months!I have tried calling every number possible and spot to different departments. I even called my credit card company and informed...
  • David
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! I canceled my premium subscription because of those aweful green bubbles.

The help was useless. The instruction were to click to close some tutorial window in the upper right, but no such window existed. Those horrible bubbles covered up the UI and made Spotify one of the worst software experiences I've had in my 30 years ...

  • Casual Listener
  • The help was useless. The instruction were to click to close some tutorial window in the upper right, but no such window existed. Those horrible bubbles covered up the UI and made Spotify one of the ...
  • David
  • Spotify Legend
  • 727 Views
  • 7 replies
  • 0 likes
  • 727 Views
  • 7 replies
  • 0 likes

API revenue opportunities

I'm currently building a music sharing app for iOS that utilizes LibSpotify in order to pull from their music database. Considering that in order to access Spotify via a mobile device a user is required to have a Premium subscription, is there a way ...

  • Casual Listener
  • I'm currently building a music sharing app for iOS that utilizes LibSpotify in order to pull from their music database.  Considering that in order to access Spotify via a mobile device a user is...
  • David
  • Spotify Legend
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! WHY AREN'T ALL NEW RELEASES ON SPOTIFY?

Hi So Swedish House Mafia - Dont You Worry Child was released on 8/10 but didnt go on spotify until today why? ive been noticing this alot. Also albums why arent all albums on spoitfy? and everytime i search for a new album its not there WTF SPOTIFY ...

  • Casual Listener
  • Hi 🙂 So Swedish House Mafia - Dont You Worry Child was released on 8/10 but didnt go on spotify until today why? ive been noticing this alot. Also albums why arent all albums on spoitfy? and every...
  • MattSuda
  • Spotify Star
  • 4438 Views
  • 1 replies
  • 1 likes
  • 4438 Views
  • 1 replies
  • 1 likes

i need to close my account

i asked for help with this through the contact form but got no reply... i have a spotify free account with this username (jakeplumb666) but i also have an unlimited account linked to my facebook, which coincidentally has the same username. every time...

  • Newbie
  • i asked for help with this through the contact form but got no reply... i have a spotify free account with this username (jakeplumb666) but i also have an unlimited account linked to my facebook, whi...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Spotify lost my playlist and made a double account.

Spotify simply lost my playlist and made a second account for me. I had only premium and now I have free and preumim account. I only want to use that old one, but i cannot sign in it. I have tried every trick on these pages to get it back, but they'r...

  • Visitor
  • Spotify simply lost my playlist and made a second account for me. I had only premium and now I have free and preumim account. I only want to use that old one, but i cannot sign in it. I have tried ev...
  • user-removed
  • Not applicable
  • 926 Views
  • 8 replies
  • 0 likes
  • 926 Views
  • 8 replies
  • 0 likes

Password

I've changed my email account, few months ago now. I've forgot my Spotify password. So, how do I change me password, the password reset page wants to send the new password to my old email address which I was deleted months ago.

  • Casual Listener
  • I've changed my email account, few months ago now. I've forgot my Spotify password. So, how do I change me password, the password reset page wants to send the new password to my old email address whi...
  • waltervanoverbe
  • Casual Listener
  • 422 Views
  • 4 replies
  • 0 likes
  • 422 Views
  • 4 replies
  • 0 likes