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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9263 Views
  • 3 replies
  • 9 likes
  • Security
  • 9263 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483933 Views
  • 979 replies
  • 111 likes
  • Account
  • 483933 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211425 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211425 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121151 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121151 Views
  • 72 replies
  • 12 likes

Solved!! All e-cards say "Happy Christmas", I want to say "Happy Birthday"

Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?

  • Casual Listener
  • Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?
  • mkz
  • Casual Listener
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

account

hey ive just been paid for spotify unlimitied but i keep getting breaks for adverts in my music streaming. can you tell me why this is happening, if it carrys on im just gonna stop my subscription because im not really getting what i paid for. thanks...

  • Newbie
  • hey ive just been paid for spotify unlimitied but i keep getting breaks for  adverts in my music streaming. can you tell me why this is happening, if it carrys on im just gonna stop my subscript...
  • Peter__
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Can cancel my subscription!

Hello i have a problem with my subscription. 2012-11-06 i bought a month of subscription with a card that only had 100 swedish crowns on it. Now 2012-12-13 i cant remove the subscription? Why? I stil lhave premium? How can you give me premium without...

  • Casual Listener
  • Hello i have a problem with my subscription. 2012-11-06 i bought a month of subscription with a card that only had 100 swedish crowns on it. Now 2012-12-13 i cant remove the subscription? Why? I stil...
  • Peter__
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Changed facebook account but old account still charged, need funds on new account.

I have tried using the Contact Form but the turn around time for a responds is slow and my problem is time sensitive. Reference # 500265 I had an account with an old facebook account, decided to get new account, deleted that account and cancel spotif...

  • Casual Listener
  • I have tried using the Contact Form but the turn around time for a responds is slow and my problem is time sensitive.   Reference # 500265   I had an account with an old facebook ac...
  • meahtenoha
  • Spotify
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Picture on playlist

I like the picture that is added to your playlists, consisting of 4 pictures belonging to albums from your playlist. Is it possible to change that picture, or make it kind of dynamic, so that when you add new track they show up as well?

  • Newbie
  • I like the picture that is added to your playlists, consisting of 4 pictures belonging to albums from your playlist. Is it possible to change that picture, or make it kind of dynamic, so that when yo...
  • Richard
  • Community Legend
  • 2028 Views
  • 3 replies
  • 5 likes
  • 2028 Views
  • 3 replies
  • 5 likes

premium, non-facebook user wants to share tracks

I have an old premium account with a non-facebook username. I used to be able to easily send tracks on any device to people I have in my favorites list by hitting the share button and typing in their name. I briefly connected my account with facebook...

  • Visitor
  • I have an old premium account with a non-facebook username. I used to be able to easily send tracks on any device to people I have in my favorites list by hitting the share button and typing in their...
  • user-removed
  • Not applicable
  • 540 Views
  • 5 replies
  • 0 likes
  • 540 Views
  • 5 replies
  • 0 likes

Premium account - can I close my Facebook account whilst maintain my subscription?

Hello, I am a premium user of Spotify and login through my Facebook account. Now, I want to get rid of my Facebook account but continue to login on Spotify, perhaps with a Spotify account as I've noticed there is this second option that I didn't noti...

  • Casual Listener
  • Hello,   I am a premium user of Spotify and login through my Facebook account. Now, I want to get rid of my Facebook account but continue to login on Spotify, perhaps with a Spotify account ...
  • Sam
  • Spotify
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Premium Account Hacked and NO Response From Spotify?

I've been trying to get my hacked account back for the last 3 days, can somebody at Spotify please take care of this and my last message. Spotify Case # 00432414 Thanks!

  • Newbie
  • I've been trying to get my hacked account back for the last 3 days, can somebody at Spotify please take care of this and my last message.   Spotify Case # 00432414   Thanks!
  • Sam
  • Spotify
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Transfering Premium Status to another Account

Is it posible to Transfer my Premium Status to another Account? I wanna Sign Up the Telekom Mobile Option for my Spotify account but i have premium till March 2014.

  • Newbie
  • Is it posible to Transfer my Premium Status to another Account? I wanna Sign Up the Telekom Mobile Option for my Spotify account but i have premium till March 2014.    
  • Sam
  • Spotify
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Leaving to Colombia. Will Spotify work?

I'm going to Colombia next week and have suspended my premium account. I live in America right now and just going for holidays. I'd like to reregister for spotify premium for my phone if I go, but will my mobile spotify work? I dont want to lose a pa...

  • Newbie
  • I'm going to Colombia next week and have suspended my premium account.   I live in America right now and just going for holidays. I'd like to reregister for spotify premium for my phone if I...
  • Peter__
  • Community Legend
  • 3579 Views
  • 1 replies
  • 0 likes
  • 3579 Views
  • 1 replies
  • 0 likes

giftkarte

kann mir jemand sagen, wo in hamburg, ich giftkarten kaufen kann 

  • Newbie
  • kann mir jemand sagen, wo in hamburg, ich giftkarten kaufen kann 
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Major Account Issue

OK, SO I upgraded my account and noticed that Spotify was suddenly deleted from Facebook. I attempted to readd from you and it redleted itself. No I can not login to my account except the community forums. Either via the PC or via the Android. When I...

  • Casual Listener
  • OK, SO I upgraded my account and noticed that Spotify was suddenly deleted from Facebook. I attempted to readd from you and it redleted itself. No I can not login to my account except the community f...
  • David
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

how to offer a subscription spotify?

Nice new website!...but unfortunatly I can't find the possibility to offer a premium subscription to a friend. I could with the old version of the webiste..Is it always possible even if I have a free subscription or not? Thanks

  • Newbie
  • Nice new website!...but unfortunatly I can't find the possibility to offer a premium subscription to a friend. I could with the old version of the webiste..Is it always possible even if I have a free...
  • David
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Deleted my fave playlist :(

Hello spotify helpful peopleI deleted a playlist called ':)3' an im gutted. Please is there any way you can help me get it back cuz i cant remember every track in it Cheers

  • Newbie
  • Hello spotify helpful people I deleted a playlist called ':)3' an im gutted. Please is there any way you can help me get it back cuz i cant remember every track in it 😕 Cheers
  • David
  • Spotify Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Broken Tracks - How Do I Report Them?

I would like to know how to report a broken track. I was listening to a Zemlinsky string quartet, and the track for the last movement is truncated so the end is missing. It cuts off mid-music. It's this track: LaSalle Quartet – Zemlinsky: String Quar...

  • Newbie
  • I would like to know how to report a broken track.    I was listening to a Zemlinsky string quartet, and the track for the last movement is truncated so the end is missing. It cuts off ...
  • SteveBrammer
  • Community Legend
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

problems purchasing tracks

i have purchased the premium package but when i try to 'get' a track, it says i need credits to do so. and then brings me to a page to buy credits. why is this doing this?

  • Newbie
  • i have purchased the premium package but when i try to 'get' a track, it says i need credits to do so. and then brings me to a page to buy credits. why is this doing this?
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! My playlist reach 2000 followers and then just show "8"

Hi! My playlist about TV program Gandia Shore (Gandia Shore) got some successful and it had 2000 followers but then just while passing the 2000 followers marks it restarts to count again from 0... It's normal? Thanks!

  • Regular
  • Hi!   My playlist about TV program Gandia Shore (Gandia Shore) got some successful and it had 2000 followers but then just while passing the 2000 followers marks it restarts to count again f...
  • alexjutge
  • Regular
  • 953 Views
  • 12 replies
  • 0 likes
  • 953 Views
  • 12 replies
  • 0 likes

How do I turn off outbound notifications?

My friends keep telling me that they're receiving emails every time I update a playlist. I don't want all of my friends getting updates that I've added Celine Dion or Village People to my playlist. How do I update my account so that my updates aren't...

  • Casual Listener
  • My friends keep telling me that they're receiving emails every time I update a playlist.  I don't want all of my friends getting updates that I've added Celine Dion or Village People to my playl...
  • meahtenoha
  • Spotify
  • 2072 Views
  • 11 replies
  • 2 likes
  • 2072 Views
  • 11 replies
  • 2 likes

Payment Failure

Hi: My name is Laura Rhodes a Premium Customer of Spotify , email: laura*****@yahoo.com. I recently received a message that you could not withdraw payment for my subscription from my account. Let me explain why: I bank account was recently compromise...

  • Casual Listener
  • Hi:   My name is Laura Rhodes a Premium Customer of Spotify , email:  laura*****@yahoo.com. I recently received a message that you could not withdraw payment for my subscription from ...
  • meahtenoha
  • Spotify
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Got Giftcard for Premium Account but Already Have Premium

Howdy, My sister bought me a premium 3 month trial to spotify but i already have a premium account. can i apply the gift card as a 3 month credit to my bill? thanks charity

  • Newbie
  • Howdy,   My sister bought me a premium 3 month trial to spotify but i already have a premium account. can i apply the gift card as a 3 month credit to my bill?   thanks charity
  • Peter__
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes