Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi guys! I´m currently living in Sweden and have a premium subscription.In about 2 weeks i´m going to Cyprus on holiday for a week and want to be able to use my spotify account there.Do I need to change anything or should I just make a few offline pl...
Hi I had a free Spotify account in Norway, and just started a premium which I could use it here in US. When I selected US as country, payment was denied. When I selected Norway as country, payment was accepted. But now I can't listen to anything, bec...
Although paying for a premium service I am subject to endure a waiting period while starting up the client, due to software upgrades. I have through preferences/settings no means to turn automatic updates off. This is by no means acceptable. I don´t ...
Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?
Hi, I left Spotify running for my father with my Facebook page open. He was listening to Yanni over two hours ago and left at 4pm. It is now 6pm and twenty minutes ago I get a post n my Facebook main feed that I am still listening to Yanni. How did t...
I keep trying to enter my password in order to unsubscribe to Premium. My account is hooked up to my facebook so I enter my FB password and it doesn't accept it, I even reset my FB password and tried but it wont take it. I don't have the money, so I ...
hi, Ive looked at my subscriptions and on the 29th April apparently i started one with something called Telia. This is nothing to do with me, so can it be stopped ASAP? I have no idea who is paying for it.ThanksColin
I´m living in Germany, but if i play the toptitels i´m only getting the swedish charts? How can i switch to the german charts?!Thnaks for your help!
Hi, there seems to be a bug in spotify that causes "kardinal offishall" to appear on the facebook timeline when songs from the band "Sonata Arctica" are played. Technical info:Using the latest preview linux version on Ubuntu
Well i havent been able to use spotify for a couple of weeks now as after logging in for a few second it crashes.Ive tried reinstalling loads of times and also reinstalled flash but still no success..i m getting really frustrated about it and im than...
After 48hours trial period with premium, i decided to buy a unlimeted subscription. But on my app it just says that it is not able to stream music without a premium subscription. What am i doing wrong?
Hi,I was more then half a year in the US, California as an Au Pair.In this time I used Spotify.Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again!I do not have a mastercard or a paypal account!Please help me, my 1...
Hi, While using the Windows Spotify desktop client I got a message saying 'paused as account is in use elsewhere - this worried me, as the only place it should be used is on my laptop and my iphone. So, as a precaution I have changed my password on t...
My spotify has stopped working ive deleted it and reinstalled it and ive taken it of my firewall and puut it back on but it just doesnt work it just says error 101 and that im offline
Bought a few days ago a 30€ card, says the pin is invalid, I can take a photo of it with a timestamp.Just erased the pin 'cover', and no one has seen the code before me.......
Dear Spotify, Although I love your service, I feel it is not for me. Maybe at another time, but not now. I signed up for your free month of premium using my PayPal account, I forgot about this after my month trial and was not informed beforehand and ...
I want to cahnge my payment option from a credit card to my debit card. It won't let me. If I get nowhere with this, I'm canceling the entire deal. Help me solve this.
Hi! I have money on my paypal acound.When I try to pay sprotify with paypal then paypal wants me register a credit card "Link a new debit or credit card to make an instant payment". I do not want to do this ( I transfer money to pp via the bank direc...
Hello I was charged twice for the Spotify Premium Abo. I did purchase today. I got 2 E-Mails Order Confirmation from Spotify and 2 E-Mails from PayPal for the payment confirmation. I filled out the form at PayPal for refund. I only have one account a...
Hello there, It has been 2 or 3 days since almost ALL my Starred list has been erased. I had around 200/300 starred songs, and suddenly I can't see them anymore. I haven't changed my Facebook profile, email, or anything like that. My user in Spotify ...