Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All of my saved music and playlists have been removed!? No Longer Have premium!?

All of my saved music and playlists have been removed!? No Longer Have premium!?

Hello, all of my music has been removed from my account. Not sure why, but it seemed to have coincided to me temporarily deleting my Facebook account. Does anybody know how i might be able to recover all of that?

 

Reply
1 Reply

Hey @Ltesoriero42-

 

Welcome to the Spotify Community.

 

In this case, you might have two accounts. One of them should be inaccessible since you deleted your Facebook profile temporarily.

 

No worries, our account's team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random