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I can't log in

I can't log in

My husband sent me a link to sign up for spotify premium which we are paying for and been using for quite some time.  I've switched email accounts so I'm trying to log in.  After a few screens trying to reset my password I get this message: 

reset Password

You seem to be trying to sign up with your credentials from Facebook at Spotify. If you want to change your Facebook password, visit the settings page at facebook.com .

 

I'm not trying to sign in with Facebook, I'm trying to reset my password by getting an email sent to me.  Any ideas?

 

thanks

Reply
1 Reply

Hey @jetbugs!

 

Welcome to the Spotify Community.

 

We'd like to get to the bottom of this. In this case, you might have another account. Can you check the steps here?

 

Let us know how it goes 🙂 

Maria_BModerator
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