All playlists are erased after problems with log-in

[FerryvanReede]

Two days ago I could'nt login with in Spotify.

Spotify send me a email with information. I had to change my password.

After changing my password I was able to get in to Spotify. But all my playlists were erased. These playlists took me a lot of time to make...

Does anybody know how to get my playlists back?

[Luke]

Hey @FerryvanReede,

Apologies for the late reply, but maybe I can still help 🙂

Not to worry, your Spotify playlists haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!