All playlists gone, cannot restore them and I've added music I dont listen to.

[Ozbaab]

And yes, I have logged into the correct account. I just opened my Spotify as usual, both on my phone and on my computer and noticed ALL my playlists are gone, and I've added music that I don't normally listen to. The Starred playlist is intact.

Some playlists are still there under "You Music, played recently".

The most frustrating thing is I cannot restore the lost playlists on the website..

I've changed my password and logged out all devices now but I'm not sure I've been hacked since I can't restore any playlists..?

I cannot see where I can make a ticket about this!? So very frustrating.

[M0HX]

Hey @Ozbaab, yes you can make a support ticket by contacting Spotify support using this form: 

https://support.spotify.com/us/contact-spotify-anonymous/

1- choose: Technical issues.
2- choose: My playlists have disappeared.
3- click: I still need help.
then choose the date that they disappeared and write more info in the box below.

Please note! you may receive an auto-response directing you back to the Community.

If you reply directly to that email, your message will reach one of spotify friendly agents.

[Ozbaab]

Thank you very much. I will try this.

[M0HX]

You're welcome ^-^