[Announcement] Playlist service degraded

[Rorey]

Some folks are experiencing problems with their playlists.  Don't worry.  Your playlists will be back shortly.  

We're aware of the issue and working on a fix.  We'll update you as soon as we know more.  

[scnarra]

my computer broke so i got a new computer and i logged into spotify ....and all the playlists i spent months building up are all gone. please help me 😞

[KeviSm]

Hi there, 
I subscribed to Spotify Premium today and tried to sync songs for offline mode on my phone. I created the playlists on my computer a couple of days ago, strangely they did not appear on my Iphone. I tried to delete and create a playlist on my phone but this time the computer does not get any playlists or songs. Can you help me to solve this problem?
Thanks,
Kev N  

[Zolana]

Please help me. I'm a premium member.

[Yopukla]

Ill been using Spotify for  4 years or so and now when i couldnt sync my phone i reinstalled it thinking that the playlists will be saved since ive bought a new computer acouple of times, the playlist were still there. now everything is gone wtf ? Sort it.

[pegatour]

After service on my computer I had to re-install Spotify.
All my playlists are gone????

But they are on my work computer, why???
I can´t get them on home PC but I have them on my work PC?!?!?!?

Can I get them back on my home PC???

Thx
Pelle

[sbh]

Could someone pleeease have a look at this and try to get them back?

My username is soviro73

Regards,

sbh

[jb1983]

Same here, all my playlists and starred tracks are gone. I have reinstalled spotify but that shouldnt be a problem. My user name is 1110896838

[XL-Gaming]

I need help getting back my playlists.. i just did a Systemrecovery on my computer and when i installed spotify i saw that all my playlists are gone.. some one help me get them back please!

[minimos]

Hi,

I have a similar problem, I am guessing that there is a problem with the service but the status page has not been updated.  My Android phone has all the playlists but a new install to a PC I just built today is not syncing, although I did notice that my starred tracks appear in the desktop application.

Anyone from Spotify able to investigate this?

Thanks in advance

[Rorey]

Sorry about this guys.  Just an FYI, we updated the status about three hours ago.  

https://twitter.com/#!/SpotifyStatus

[Rorey]

The issue should now be resolved and your playlist should be restored.  Please let us know if that doesn't seem to be the case.

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact