Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Another Person in my account

Another Person in my account

Hello,

 

i have the problem that there is another person in my account. The last listening music is not what i was listening to. Also there are playlists added with latino music. sometimes i can see that the account is used on a ps4 ( i dont have one and never used my account on ps4).

I still reseted password but the problem still exist. What can i Do?

Reply
2 Replies

Hello there,

 

You came to the right place!

Just look at this article about your issue, since it was resolved before.

 

Have a nice day 🙂

 

P.S. Use better passwords and don't just change them once in a blue moon

 

Hey sorry to hear about that. You can force log everyone out from the spotify website under Account Overview. After that I would change the password and make it more complex and nothing like the password(s) you had before.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random