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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84600 Views

9 replies

2 likes

Account
Login
  • 84600 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661082 Views

13 replies

4 likes

Account
  • 661082 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742830 Views

18 replies

29 likes

  • 742830 Views
  • 18 replies
  • 29 likes

Superuser Contribution Major troubles

Hi all. I pay pay for Spotify premium and I've forgotten my username and my email goes to a non pay account...how do I cancel payment or find out my username? Thanks

Newbie

Hi all.    I pay pay for Spotify premium and I've forgotten my username and my email goes to a non pay account...how do I cancel payment or find out my username?  Thanks 

Alfredo

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account

I can not disconnect facebook from spotify. Nor does it happen when I tap Connect to facebook. So I do not know if I'm linked to facebook or not. Nor can I see the flow of friends. It says that it was not possible to load.

Newbie

I can not disconnect facebook from spotify. Nor does it happen when I tap Connect to facebook. So I do not know if I'm linked to facebook or not. Nor can I see the flow of friends. It says that it wa...

Alfredo

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abbonamento attivato in automatico

Buongiorno Dopo 30 giorni di prova l'account Premium si è rinnovato automaticamente , ma io volevo disattivarlo proprio in mattinata. È possibile avere il rimborso di questi 10 euro ? GRAZIE..

Newbie

Buongiorno  Dopo 30 giorni di prova l'account Premium si è rinnovato automaticamente , ma io volevo disattivarlo proprio in mattinata. È possibile avere il rimborso di questi 10 euro ? GRAZIE..

SergioDavid

Roadie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Using spotify overseas

I have Spotify premium. I am travelling to Europe (from Australia) for 7 weeks. Where do I find an explanation of what I can and can't do to listen to music? Can I listen to music in my library that I have downloaded onto my phone at any time when I ...

Newbie

I have Spotify premium. I am travelling to Europe (from Australia) for 7 weeks. Where do I find an explanation of what I can and can't do to listen to music?   Can I listen to music in my libr...

Maxim

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo acessar / I can't acess

Olá, eu usava a versão Free mas resolvi mudar para a de estudante. Fiz o cadastro duas vezes, foi "cobrado" duas vezes e agora não consigo nem experimentar o premium, como resolvo ?? // Hello, i used to use Free version but decised change tô student....

Casual Listener

Olá, eu usava a versão Free mas resolvi mudar para a de estudante. Fiz o cadastro duas vezes, foi "cobrado" duas vezes e agora não consigo nem experimentar o premium, como resolvo ??  // Hello, ...

Alfredo

Roadie

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Integração com Alexa

Vi algumas dúvidas similares mas nenhuma **bleep** conclusiva. A questão é: Tenho uma conta Premium do Brasil e adquiri uma Alexa. Na lista de configuração da Alexa o Spotify está desabilitado. O Spotify da suporte a Alexa ou nao?

Newbie

Vi algumas dúvidas similares mas nenhuma **bleep** conclusiva.   A questão é:   Tenho uma conta Premium do Brasil e adquiri uma Alexa. Na lista de configuração da Alexa o Spotify está d...

Bittencourt

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium didn't cancel

I made an account and got free premium,but I deleted the account and my premium didnt cancel and I forgot my log-in information,can someone please help me fix it,it still charges me for the premium.

Newbie

I made an account and got free premium,but I deleted the account and my premium didnt cancel and I forgot my log-in information,can someone please help me fix it,it still charges me for the premium.

Alfredo

Roadie

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Forgot Account Details

Hi guys, I really wish you can help me,Forgot my username password and email and account not connected to Facebook. What should I do? But I have my bank account and all that so yeah plss help

Newbie

Hi guys, I really wish you can help me, Forgot my username password and email and account not connected to Facebook. What should I do? But I have my bank account and all that so yeah plss help

IguanaSetup

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Move album to my artist page

I am a artist by the Name of Young Dellz and I just released my album titled “Recovery” but it’s not on my official artist page. It’s separated when it shouldn’t be. What do I do to fix this?

Newbie

I am a artist by the Name of Young Dellz and I just released my album titled  “Recovery” but it’s not on my official artist page. It’s separated when it shouldn’t be. What do I do to fix this?

Maxim

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Unable to connect back to my previous premium account

I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work.

Casual Listener

I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work. 

dinodanaaa

Regular

913 Views

1 replies

2 likes

Account
Premium
Subscription
  • 913 Views
  • 1 replies
  • 2 likes

Now

Hi guys need help right i' m in Venezuela before i was en EEUU there Spotify works great but here o can't open my account. Before i got premium un the US here can't afford just wants Spotify free but my account no open what's the problem please

Newbie

Hi guys need help right i' m in Venezuela before i was en EEUU there Spotify works great but here o can't open my account. Before i got premium un the US here can't afford just wants Spotify free but...

Maxim

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Transfer of playlist on another account

Hello everybodyIl actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and so I would like to create a new account for me. Do yo...

Casual Listener

Hello everybody Il actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and ...

UzairAK

Casual Listener

769 Views

3 replies

1 likes

  • 769 Views
  • 3 replies
  • 1 likes

Complain

I need help. I signed the family plan for over 8 months. Now my daughters have been blocked. I'm paying for the plan, and their service was cut short. What is happening? They are my dependents and have no condition to have individual plans, I am quit...

Newbie

I need help. I signed the family plan for over 8 months. Now my daughters have been blocked. I'm paying for the plan, and their service was cut short. What is happening? They are my dependents and ha...

Robert_W

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Missing/replaced playlists and devices in app

Hi, In Spotify-app all my playlists and listening history is gone/been replaced with other playlists and history.Almost seem as there have been a mix-up with another account.Also getting unknown propositions for other devices to send sound to that ha...

Regular

Hi,   In Spotify-app all my playlists and listening history is gone/been replaced with other playlists and history. Almost seem as there have been a mix-up with another account. Also getting...

ifconfig

Regular

387 Views

1 replies

0 likes

Other
  • 387 Views
  • 1 replies
  • 0 likes

forgot password and email password/name

I need help because I forgot my spotify password for my account mino and I also forgot which email and password I used for the account. I am currently premium member and the account is with my phone number connected

Casual Listener

I need help because I forgot my spotify password for my account mino and I also forgot which email and password I used for the account. I am currently premium member and the account is with my phone ...

calemmings

Casual Listener

877 Views

3 replies

0 likes

Account
Login
Premium
  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

Newbie

i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...

erpelle

Visitor

3250 Views

2 replies

1 likes

  • 3250 Views
  • 2 replies
  • 1 likes

Account info

I know my user name but I don't remember the email address that is attached to it so I can't reset my password

Newbie

I know my user name but I don't remember the email address that is attached to it so I can't reset my password

Noah

Spotify Star

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist problem

One of my playlists now skips certain songs that I haven't removed from the playlist. I don't understand why that is happening or how I can restore them to active play. If I click on them specifically they will play, but they won't be selected sponta...

Casual Listener

One of my playlists now skips certain songs that I haven't removed from the playlist. I don't understand why that is happening or how I can restore them to active play. If I click on them specificall...

surfinbird67

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Using US Spotify as an Brasilian

My girlfriend is using Spotify free in the united states on her smartphone.She registered as an brasilian (which she is). Then it worked for some time.Now, when she is starting spotify, she is asked for her social seciruty number ???What happened ? -...

Casual Listener

My girlfriend is using Spotify free in the united states on her smartphone. She registered as an brasilian (which she is). Then it worked for some time. Now, when she is starting spotify, she is as...

Bittencourt

Spotify Star

1310 Views

4 replies

0 likes

  • 1310 Views
  • 4 replies
  • 0 likes