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Another name is shown on my Profile.

Another name is shown on my Profile.

Hello, so today i decided to login to spotify to listen to a couple of songs, and then i recognized that the profile picture and name isnt mine, and i've tried to disconnect from facebook in preferences in spotify and i can click connect to facebook and login to my own etc, but it doesnt connect and it's still someone else's name and profilepicture can you please help me? ( I can still login with the username and password, no facebook needed )

 

Swedish Version:

 

Hej, jo idag när jag skulle logga in på spotify för att lyssna på några låtar så märkte jag att profilbilden och namnet på kontot  inte är mitt.

Jag har försökt att ta bort anslutning till facebook i Inställningar i programmet men när jag startar om spotify så står fortfarande den personens namn och profilbild och när jag ännu en gång går in inställningar så står det Connect to facebook, och när jag loggat in till FB med mina uppgifter så händer liksom inget, fortfarande samma namn och profilbild

 

 

Help me please / Snälla hjälp mig.

 

Andreas.

Reply
1 Reply

Hey there, thats odd..

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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