Artist/User Profile Verification Issue (Artist Page Verified, User Profile not?)

[TandMTV]

Hello, there seems to be an issue with our verification. For some reason, our Artist Page is verified, but the user profile merged with it, is not. I have tried to explain this issue with the Artists Team, but I think they're a bit confused. I completely understand why they would be confused (if they are), because when going to the Artist Page it has the blue checkmark. There are days when the user profile has the blue checkmark, and then it just randomly disappears on other days. The artist page seems to keep the checkmark at all times though. Is anyone else having this issue? The user profile is already merged with the discography page, it just does not have the blue checkmark. When the profile was first merged with the artist page a very long time ago, the blue checkmark was always on the user profile. This issue just started happening within the past month. Can a moderator or someone who understands what I'm explaining here please fix this? Thanks, any help would be greatly appreciated.

Details:

Username: TandMProductionCo

spotify:artist:1ef5Rquvv7Xjxq31D6XDT9

Artist Page: https://open.spotify.com/artist/1ef5Rquvv7Xjxq31D6XDT9

User Profile Page: https://open.spotify.com/user/tandmproductionco

[Maxim · Accepted solution]

Hey there,

A Spotify Representative from the Artist Services team has told me this few weeks ago:

"The verification disappearance is a temporary bug we are currently working to resolve"

It seems like this bug is currently affecting some verified Artists + verified Users. Your page is still verified in the system, it's just not showing the verified badge right now.

Best,

Maxim