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lucastonon · 2016-11-08

I made the payment all the way through the "family tab" and now I got a single premium account!

Maxim · 2016-11-08

Can you please let me know the amount you've been charged from Spotify?

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lucastonon · 2016-11-08

BRL 49,00

Maxim · 2016-11-08

Please reach out to Spotify Support so they can look into this:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

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