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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396122 Views
  • 943 replies
  • 107 likes
  • Account
  • 396122 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170406 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170406 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98822 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98822 Views
  • 68 replies
  • 10 likes

Solved!! PayPal option missing in Finland?

Hi!I live in Finland and I've paid my Spotify Premium and Spotify Premium Family via Paypal for a long while. Now my subscription was cancelled suddenly (my PayPal didn't have funds). Now I try to redeem my subscription, but I can't see the PayPal op...

  • Newbie
  • Hi! I live in Finland and I've paid my Spotify Premium and Spotify Premium Family via Paypal for a long while. Now my subscription was cancelled suddenly (my PayPal didn't have funds). Now I try to ...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 455 Views
  • 1 replies
  • 0 likes

Payment

Everytime I try and add my payment method it says that my card provider is having a bad day and that no money was charged. What's going on?

  • Casual Listener
  • Everytime I try and add my payment method it says that my card provider is having a bad day and that no money was charged. What's going on?
  • kirashi
  • Community Legend
  • 143 Views
  • 1 replies
  • 1 likes
  • Account
  • 143 Views
  • 1 replies
  • 1 likes

I want to cancel my Premium subscription but i forgot my password and email address..

I want to cancel my subscription but unfortunately i forgot password and email address..when i called spotify and asked them why i cant cancel my subacription they say that its because i have another account created.i dont wvwn remwmber that another ...

  • Newbie
  • I want to cancel my subscription but unfortunately i forgot password and email address..when i called spotify and asked them why i cant cancel my subacription they say that its because i have another...
  • kirashi
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

Factures for new AND old account

I upgraded my premium acconunt to premium family but now I get facture for both of them even though it doesn´t show when I look at my spotify account. How do I stop the facture for my old account?

  • Visitor
  • I upgraded my premium acconunt to premium family but now I get facture for both of them even though it doesn´t show when I look at my spotify account. How do I stop the facture for my old account?
  • Bearfootrecords
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Spotify Premium - keeps asking to update my payment details

I've had Premium for a while and have been paying monthly in AUD. After recently moving to the US, I cancelled my Australian card so my monthly Spotify payment didn't go through. Spotify prompted me about this payment failure so I updated my payment ...

  • Newbie
  • I've had Premium for a while and have been paying monthly in AUD. After recently moving to the US, I cancelled my Australian card so my monthly Spotify payment didn't go through. Spotify prompted me ...
  • Bearfootrecords
  • Community Legend
  • 2209 Views
  • 1 replies
  • 0 likes
  • 2209 Views
  • 1 replies
  • 0 likes

Student Discount not applied

I was just charged the full premium price, but my Spotify account says that I should be getting the student discount. Why am I still being charged the full price?

  • Newbie
  • I was just charged the full premium price, but my Spotify account says that I should be getting the student discount. Why am I still being charged the full price?
  • Bearfootrecords
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Removing invasive email notifications of playlist updates

Hello guys! First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my friends. This however doesn't mean that I like that my friends ...

  • Newbie
  • Hello guys!   First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my fri...
  • Karmamaka
  • Regular
  • 5889 Views
  • 38 replies
  • 8 likes
  • 5889 Views
  • 38 replies
  • 8 likes

Solved!! payment

The payment method for my premium account is connected with my itunes account, so it won't allow me to accept an invitation for a family plan. It told me that is why I can't accept it. What do I do???

  • Newbie
  • The payment method for my premium account is connected with my itunes account, so it won't allow me to accept an invitation for a family plan. It told me that is why I can't accept it. What do I do???
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Studentenrabatt

Hallo Ich habe bereits einen Premium Account und jetzt aber angefangen zu studieren.Habe mich bereits auch als Student verifiziert, allerdings soll ich jetzt nochmal Zahlungsinformationen eingeben. Bis jetzt wird der monatliche Betrag mit der Handyre...

  • Newbie
  • Hallo 🙂   Ich habe bereits einen Premium Account und jetzt aber angefangen zu studieren. Habe mich bereits auch als Student verifiziert, allerdings soll ich jetzt nochmal Zahlungsinformation...
  • Maxim
  • Spotify Star
  • 454 Views
  • 5 replies
  • 0 likes
  • 454 Views
  • 5 replies
  • 0 likes

Superuser Contribution Conta Premium

Estou com o seguinte problema, coloquei os dados do meu cartão de crédito na minha conta para me tornar Premium, havia lá a seguinte promoção "30 dias de graça e depois começaria a cobrar". Porém não me tornei uma conta Premium e foi cobrado do meu c...

  • Newbie
  • Estou com o seguinte problema, coloquei os dados do meu cartão de crédito na minha conta para me tornar Premium, havia lá a seguinte promoção "30 dias de graça e depois começaria a cobrar". Porém não...
  • RodrigoPalma
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei o mês, porém, minha conta virou free

Boa noite, sou premium no spotify a uns 3 ou 4 meses, e paguei a fatura do cartão do mês 10 (outubro), contudo, minha conta virou free após avisos de não ter sido pago. Tenho comprovante e a conta do cartão paga do mês 09 e 10. Aguardo uma resposta p...

  • Newbie
  • Boa noite, sou premium no spotify a uns 3 ou 4 meses, e paguei a fatura do cartão do mês 10 (outubro), contudo, minha conta virou free após avisos de não ter sido pago.  Tenho comprovante e a c...
  • RodrigoPalma
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Cannot switch to Japan even after launch

Hi!I have been informed that spotify should have released in Japan so I want to update my account's country to Japan because I live here now. The problem is that when I follow the procedures for changing my country Japan does not appear in the list o...

  • Newbie
  • Hi! I have been informed that spotify should have released in Japan so I want to update my account's country to Japan because I live here now. The problem is that when I follow the procedures for ...
  • seb-1984
  • Newbie
  • 1199 Views
  • 7 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 1199 Views
  • 7 replies
  • 2 likes

Superuser Contribution Erroneous Fees

My account is being charged $9.99 every month but my account does not have a premium subscription. It is saying am under the "free" category. How do I cancel this and stop my account from being charged when my account doesn't even show a subscription...

  • Newbie
  • My account is being charged $9.99 every month but my account does not have a premium subscription. It is saying am under the "free" category. How do I cancel this and stop my account from being charg...
  • MaryS
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Oops! Something went wrong, please try again. error when trying to get to the redeem page

I received a gift card and I was trying to redeem it but I seem to be getting this error whenever I tried to click the open your gift button. So I also tried to just manually add the redeem code but the problem is I can't even get to the redeem page....

  • Casual Listener
  • I received a gift card and I was trying to redeem it but I seem to be getting this error whenever I tried to click the open your gift button. So I also tried to just manually add the redeem code but ...
  • crematedman
  • Community Legend
  • 1499 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 1499 Views
  • 3 replies
  • 1 likes

Superuser Contribution Renewing student discount

I've almost had this discount for a year now. Now I just want to renew my discount but I don't know how. The way I was trying always lead me to put in my credit card information again but I was apprehensive it would bill for a whole additional accoun...

  • Newbie
  • I've almost had this discount for a year now. Now I just want to renew my discount but I don't know how. The way I was trying always lead me to put in my credit card information again but I was appre...
  • MaryS
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Coloco todos os dados do cartão e não processa!

Já coloquei várias vezes o cartão de crédito no plano família e não processa. Fica eternamente no CONFIRM PURCHASE e eu tenho crédito no cartão. Gostaria de uma resolução rápida. Todos os dados estão corretos.

  • Newbie
  • Já coloquei várias vezes o cartão de crédito no plano família e não processa. Fica eternamente no CONFIRM PURCHASE e eu tenho crédito no cartão. Gostaria de uma resolução rápida. Todos os dados estão...
  • lopes0603
  • Casual Listener
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Remove emailadress

Hi Spotify,I can't log in with my emailadres neither with my Facebook account. I want to remove everything from my account so i can make a new account with the same emailadress.Thanks in advance

  • Newbie
  • Hi Spotify, I can't log in with my emailadres neither with my Facebook account. I want to remove everything from my account so i can make a new account with the same emailadress. Thanks in adva...
  • anjieeeeeeeeee
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • Login
  • 132 Views
  • 1 replies
  • 0 likes

Having troubles changing country on Spotify : it seems I have to pay Premium mandatory

Hi , my problem is the following : I want to change my country from Italy to United Kingdom , but it seems impossible without paying for a monthly Premium subscription . This happens because I want to move to the Family account, hold by my brother , ...

  • Newbie
  • Hi , my problem is the following : I want to change my country from Italy to United Kingdom , but it seems impossible without paying for a monthly Premium subscription .  This happens because I...
  • anjieeeeeeeeee
  • Roadie
  • 152 Views
  • 2 replies
  • 0 likes
  • 152 Views
  • 2 replies
  • 0 likes

Fraud

Hello. So, I have this problem. I wanted to get a Spotify account and when I went to create it, it said that my email was already linked, I DID NOT create this account and I want to use it, but it has fake information (like my country, day of birth, ...

  • Newbie
  • Hello. So, I have this problem. I wanted to get a Spotify account and when I went to create it, it said that my email was already linked, I DID NOT create this account and I want to use it, but it ha...
  • ErickRGuetta
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Struggling with facebook log in

Hey!I have a new spotify account but it wont let me log in to my facebook as i used it for my old one. I have removed it from my facebook app but when i try to log in with my new one it tells me its being use in a different account. Was hoping someon...

  • Casual Listener
  • Hey! I have a new spotify account but it wont let me log in to my facebook as i used it for my old one. I have removed it from my facebook app but when i try to log in with my new one it tells me it...
  • ErickRGuetta
  • Community Legend
  • 569 Views
  • 3 replies
  • 0 likes
  • 569 Views
  • 3 replies
  • 0 likes