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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2933 Views
  • 0 replies
  • 8 likes
  • Security
  • 2933 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455589 Views
  • 973 replies
  • 109 likes
  • Account
  • 455589 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202013 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202013 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110269 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110269 Views
  • 72 replies
  • 12 likes

Login problems

HiI am in a loop of trying to login to spotify and it preventing me.I created a login for my mobile I think using my facebook account, not sure. I cannot find out now what my username is or was and it does not show under the user profile information,...

  • Visitor
  • Hi I am in a loop of trying to login to spotify and it preventing me. I created a login for my mobile  I think using my facebook account, not sure. I cannot find out now what my username is or...
  • user-removed
  • Not applicable
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes

Spotify account hacked

Hi there, So my premium account was hacked, the email and password changed, i can still connect throught facebook, but can't change neither because i need one or another in order to do it, and now i have a f*cker stopping me from listening to my musi...

  • Newbie
  • Hi there,   So my premium account was hacked, the email and password changed, i can still connect throught facebook, but can't change neither because i need one or another in order to do it,...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Debitou no meu cartão duas vezes no mesmo mês.

Renovei minha assinatura do spotify premium e o cartão não passava. Até que passou uma vez no cartão e não apareceu. Fiz um novo cadastro com os mesmos dados da minha conta premium e também não passou.Hoje, dia 7/10/16, apareceram os dois debitos. Um...

  • Casual Listener
  • Renovei minha assinatura do spotify premium e o cartão não passava. Até que passou uma vez no cartão e não apareceu. Fiz um novo cadastro com os mesmos dados da minha conta premium e também não passo...
  • joaovintena
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium account cannot link to Facebook

I have a premium account and when I try to connect to facebook it says I have already authorised it but nothing happens

  • Casual Listener
  • I have a premium account and when I try to connect to facebook it says I have already authorised it but nothing happens
  • yufa43
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 193 Views
  • 2 replies
  • 0 likes

7 day free trial issue

Whenever I try to use a Spotify Premium feature (to try and get the 7 day trial), it says "Upgrade to Spotify Premium for these features". When I press the only button "Got it!" nothing happens. My account is brand new and I would like to try it with...

  • Newbie
  • Whenever I try to use a Spotify Premium feature (to try and get the 7 day trial), it says "Upgrade to Spotify Premium for these features". When I press the only button "Got it!" nothing happens. My a...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Spotify Premium but still getting ads?

I have been a premium member for ages. Not normally a problem. I've had to change the mobile number the account is attached to (we pay via our mobile).Would this make a difference? It's driving me up the wall! Doesn't happen on Sonos but happening on...

  • Newbie
  • I have been a premium member for ages. Not normally a problem. I've had to change the mobile number the account is attached to (we pay via our mobile). Would this make a difference? It's driving m...
  • user-removed
  • Not applicable
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for students

I am a student in germany and pay 9.99 € per month for spotify premium. Now I want to switch to the offer for students, to pay 4.99€ per month for premium, but when I click the link to update to this offer I have to write my credit-card number. My pr...

  • Newbie
  • I am a student in germany and pay 9.99 € per month for spotify premium. Now I want to switch to the offer for students, to pay 4.99€ per month for premium, but when I click the link to update to...
  • Maxim
  • Spotify Star
  • 1036 Views
  • 8 replies
  • 0 likes
  • 1036 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't play certain album

I tried to play the new chainsmokers song and I doesn't appears, I know that the song it's called "Setting Fires" but in the new EP they released it's doesn't appears. I have spotify premium...so?

  • Regular
  • I tried to play the new chainsmokers song and I doesn't appears, I know that the song it's called "Setting Fires" but in the new EP they released it's doesn't appears. I have spotify premium...so?
  • Anyk17
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant subscribe to premium, page goes to blank after payment

as the title say, i try paying with my paypal and the page that reloads after i confirmed the transaction the page is blank.

  • Newbie
  • as the title say, i try paying with my paypal and the page that reloads after i confirmed the transaction the page is blank.
  • Anyk17
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution no gift card received...

I was to have gotten a 6 month gift card via email today and I haven't. From what I heard it did not go well at all trying to order it either. The receipt email was sent to my account instead of the person who purchased it. Is that sopposed to happen...

  • Newbie
  • I was to have gotten a 6 month gift card via email today and I haven't. From what I heard it did not go well at all trying to order it either. The receipt email was sent to my account instead of...
  • Anyk17
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Supprimer un compte

Bonjour,Je souhaiterai savoir comment suprimer mon compte car j'ai d'abbord essayer de le dissocier de mon compte facebook, mais impossible : la marche à suivre ne correspon pas à l'application pc. J'ai donc essayé de supprimer mon compte mais là aus...

  • Visitor
  • Bonjour, Je souhaiterai savoir comment suprimer mon compte car j'ai d'abbord essayer de le dissocier de mon compte facebook, mais impossible : la marche à suivre ne correspon pas à l'application pc....
  • Anyk17
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution não consigo assinar o plano premium familiar

na hora de colocar os dados do meu cartão, eu não consigo finalizar. meu cartão ja tem uma conta premium familiar, eu posso ter duas no mesmo cartão?

  • Newbie
  • na hora de colocar os dados do meu cartão, eu não consigo finalizar. meu cartão ja tem uma conta premium familiar, eu posso ter duas no mesmo cartão? 
  • Anyk17
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confused

I was trying to pay for my premium and it charged me $4.99and and $5.33 for something that I'm not sure what it is. I thought it was for the premium but I still can't download my music.

  • Newbie
  • I was trying to pay for my premium and it charged me $4.99and and $5.33 for something that I'm not sure what it is. I thought it was for the premium but I still can't download my music.
  • Anyk17
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop taking my money....

I have deleted my account and spotify is still taking money out of my ck account . WTH????

  • Casual Listener
  • I have deleted my account and spotify is still taking money out of my ck  account .  WTH????
  • Anyk17
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium (family) subscriptions - Missery

Yesterday I downloaded Spotify on my iPhone. Started with one week free Premium trial. My son also wanted to try so he downloaded the app too. Logged in with my credentials (I guess). So we found ourselves in the situation that it was either his devi...

  • Newbie
  • Yesterday I downloaded Spotify on my iPhone. Started with one week free Premium trial. My son also wanted to try so he downloaded the app too. Logged in with my credentials (I guess). So we found our...
  • Anyk17
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music - not available

Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!

  • Newbie
  • Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!
  • Anyk17
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting an account with collaborative playlists

I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the playlist still be available for me to listen to on...

  • Visitor
  • I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the...
  • Anyk17
  • Spotify Star
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription Confused when Updating Payment Method

I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium. Today I was trying to change my paymment method for my account, and it kept taking me to a page that was fo...

  • Newbie
  • I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium.   Today I was trying to change my paymment method...
  • Anyk17
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify login

So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account

  • Newbie
  • So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account
  • Anyk17
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes