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Being charged but don't have access

Being charged but don't have access

I am being charged for Spotify Premium but don't have access. How do I fix this issue?
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1 Reply

Hello @Lyndsey_simcoe,

 

Welcome to Spotify Community!

I've moved your post to Accounts & Subscriptions as it's not an ongoing issue.

Can you please clarify what do you mean by "don't have access", so I can help you? You can manage your account here. Make sure to log in with the username or e-mail that's on your payment receipt : )

 

 

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