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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Not applicable
10449 Views
5 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Newbie
58261 Views
80 replies
10 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
58829 Views
9 replies
2 likes
im not able to log in. i had used a temp mail to create the acc but it was working fine till now idk what happened
im not able to log in. i had used a temp mail to create the acc but it was working fine till now idk what happened
Spotify Star
33 Views
1 replies
0 likes
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
hi, i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t cl...
Spotify Star
112585 Views
36 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle Pixel 10 Pro XLOperating SystemAndroid 17 My Question or IssueThe app won't start; it crashes as soon as I open it.It didnt work since yesterday Spotify Version 9.1.72.697 an also Version 9.1.72.1091
Plan Premium Country Germany Device Google Pixel 10 Pro XL Operating System Android 17 My Question or Issue The app won't start; it crashes as soon as I open it. It didnt work since...
Spotify Star
27 Views
4 replies
0 likes
PlanFreeCountryAmericaDevice(Razr 2020, Custom Dell)Operating System(Android 12, Windows 7.)My Question or IssueSome years ago i deleted my account due to a lack of any security. I've been checking back in every now and again to see if @fa has been i...
Plan Free Country America Device (Razr 2020, Custom Dell) Operating System (Android 12, Windows 7.) My Question or Issue Some years ago i deleted my account due to a lack of any security. I'...
Casual Listener
74 Views
3 replies
0 likes
None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceChrome+ safari browserOperating SystemmacOS My Question or Issuethe captcha is not working. therefore...
None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Free/Premium Country Device Chrome+ safari browser Operating...
Spotify Star
27 Views
1 replies
0 likes
I pay my premium through an account opened on my main computer. I cannot find any way to link this to my mobile or ipad so i have got myself stuck with an account I can only use in the house. Planpremium individualCountryuk Deviceimac, iphone 17 pro ...
I pay my premium through an account opened on my main computer. I cannot find any way to link this to my mobile or ipad so i have got myself stuck with an account I can only use in the house. ...
Spotify Star
17 Views
1 replies
0 likes
Plan: Premium / FamilyCountry: USDevice: Google Pixel 7Operating System: Android My Question or IssueMy account just made me log in on my Android Google phone app. I received the error message: "This email and password combination is incorrect". I am...
Plan: Premium / Family Country: US Device: Google Pixel 7 Operating System: Android My Question or Issue My account just made me log in on my Android Google phone app. I received th...
Casual Listener
74 Views
2 replies
0 likes
Spoiler (Highlight to read)Spoiler (Highlight to read)I use Spotify.com and I can’t search anything up. Idk why! IS ANYONE EXPERIENCING THE SAME THING!?!?!?I use Spotify.com and I can’t search anything up. Idk why! IS ANYONE EXPERIENCING THE SAME THI...
I use Spotify.com and I can’t search anything up. Idk why😭! IS ANYONE EXPERIENCING THE SAME THING!?!?!?
Spotify Star
21 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 15Operating SystemMost recent My Question or IssueI’m having an issue with the new “Talk to Spotify to discover and shape your listening” AI feature.The prompt appeared in my Spotify app, so it looked like my accoun...
Plan Premium Country USA Device iPhone 15 Operating System Most recent My Question or Issue I’m having an issue with the new “Talk to Spotify to discover and shape your liste...
Spotify Star
341 Views
14 replies
0 likes
Plan Premium Country: Colombia Device: Android, Samsung Galaxy A12 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) My Question or Issue On July 18, 2026, I made my payment to Spotify Premium; however, today (July 28), my Spotify account was close...
Plan Premium Country: Colombia Device: Android, Samsung Galaxy A12 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) My Question or Issue On July 1...
Moderator
23 Views
1 replies
0 likes
Hi everyone I have a problem with my Spotify, last week I payed for Spotify premium and everything went through and I got it but today I woke up to an email from Spotify saying my payment didn't go through so can anyone help me fix my account or get ...
Hi everyone I have a problem with my Spotify, last week I payed for Spotify premium and everything went through and I got it but today I woke up to an email from Spotify saying my payment didn't go t...
Spotify Star
16 Views
1 replies
0 likes
I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...
I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats eve...
Visitor
11638 Views
33 replies
0 likes
login issue for web app, crome browser, and also profile page not show in android mobile and ios mobile also i have premium plans
login issue for web app, crome browser, and also profile page not show in android mobile and ios mobile also i have premium plans
Moderator
56 Views
1 replies
0 likes
Hi everyone,I created my Spotify account using my phone number, verified it with the SMS verification code, and successfully purchased a Premium subscription. The payment was deducted without any issues.After that, I logged out of my account. Now, wh...
Hi everyone, I created my Spotify account using my phone number, verified it with the SMS verification code, and successfully purchased a Premium subscription. The payment was deducted without any i...
Moderator
31 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to remove my husband from audiobooks and keep my daughter on it.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
Spotify Star
16 Views
1 replies
0 likes
PlanFreeCountryChileDeviceDesktop PC - Spotify WebOperating SystemWindows 10 Pro My Question or IssueI can't log in to my account, I just get the message "Oops! Something went wrong, please try again or check out our help area" and that's it.. I can'...
Plan Free Country Chile Device Desktop PC - Spotify Web Operating System Windows 10 Pro My Question or Issue I can't log in to my account, I just get the message "Oops! Something wen...
Visitor
774 Views
4 replies
0 likes
Kann ich mein alten Konto mit mein neuen konto verbinden
Kann ich mein alten Konto mit mein neuen konto verbinden
Moderator
41 Views
1 replies
0 likes
PlanPremiumCountryFrance DeviceHonor 200Operating SystemAndroid My Question or IssueI have been apart of a premium subscription since 2017 / 2018 now, as for a little while I stared to have issues with it. Every now and then, for an unknown reason Sp...
Plan Premium Country France Device Honor 200 Operating System Android My Question or Issue I have been apart of a premium subscription since 2017 / 2018 now, as for a little wh...
Moderator
41 Views
1 replies
0 likes
PlanPremiumCountryUkraineDevice(iPhone XS, Samsung phone, 2 PCs)Operating System(iOS last, Windows 10,etc.) My Question or IssueI have lost access to my Spotify account. One day I was logged out of all my devices, and I could no longer log into my ac...
Plan Premium Country Ukraine Device (iPhone XS, Samsung phone, 2 PCs) Operating System (iOS last, Windows 10,etc.) My Question or Issue I have lost access to my Spotify account. One ...
Newbie
10941 Views
13 replies
1 likes
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
Newbie
103399 Views
60 replies
185 likes
