How do I unblock someone who blocked me?

[1234f]

We would both like to unblock each other but we can not find each other's profile.

[Chrissy13]

Im having the same issue and this didnt work. If you both have each other blocked youll be unable to view their profile. Im currently contacting support to see if they can resolve this issue.

[lilziesbro]

Were you able to find a solution?

[claerti]

was support able to fix this issue?

[Yordan]

Hey folks,

Our Customer Support team is unable to process this request for security reasons, but don't worry - you'll find the 'Blocked users' list in the mobile app's Settings and privacy > Privacy and social > Profile visibility > Blocked users and you should be able to unblock each other from there.

Hope this helps! Cheers 🤘

[k0nyu]

does not work

[Dessi]

Hi @k0nyu,

Thanks for joining the thread and welcome to the Spotify Community!

I just tried blocking someone in the mobile app and then unblocking them by following the steps @Yordan mentioned, as well as asking them to block me as well and everything was in order. Can you give us a bit more info about what happens when you try to unblock someone so we can take a closer look? Do you get any messages in the app confirming you've done it or does nothing happen? 

Keep us posted.

[chthonic69]

That obviously doesn’t work when your entire blocked users list disappears even though they’re still blocked if you goto their profile and only you’ve blocked them. Now I can’t unblock or verify who is on my list. And this is a KNOWN glitch been talked about for 1+ year and more recently many users are experiencing it. So no, this answer is incorrect and not helpful at all. This is basically Spotify beta version and I shouldn’t be paying $23.72 plus tax for premium version every single month for a glitchy beta version. 

[Aiya2]

I am also going through the same issue and it’s very disappointing.