Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My outlook account has my playlist and everything along with followers but it is not letting me log in..Please helpurgent
I was on chat with someone last night for an issue (ref:00DDpxIW.5005700001X22Nc:ref) and they said that escalaions would contact me and I have been checking my email but I have not herd anything. Does anyone have any idea how long it takes them to r...
Yesterday I received an email from Spotify saying : account is disabled due to engaged in unauthorized use in violation of the Terms,but i did nothing , i was not even using spotify when i received an email .this is the 2nd time it is happening , bef...
Plan Free Country Spain Device Xiaomi Redmi Operating System Android My Question or Issue I'm trying to change my password and the reset link is not working and keeps saying something went wrong. What can I do?
My username is an alphanumeric string. So when I go to log in without password I have no idea which email address to check for the link it sends. In settings and privacy on my old phone it doesn't list the email address. From the top of the screen it...
About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...
PlanPremiumCountryIndia My Question or IssueI logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my pc (which subsequently did log me out of my mobile app). The page f...
Just noticed that my title on the Spotify Community has changed back to Roadie when it was at one point "Spotify Legend" from volunteering for the stars program. Maybe its petty, but can we fix this? I think its a fun title.Thanks for letting me know...
I've moved from Australia to France. My Spotify account is still linked to Australia. I can't change it and I can't update my payment method to a card that isn't australian.
PlanPremiumCountryPolandDeviceWeb playerOperating SystemWindows 10, Linux Mint My Question or IssueI can't login using google account. My profile was created with google email address, spotify password is remembered by google account, but when i'm tr...
Previous account name was jay then i changed it to hhstv ryb 455 after that i can't login in
I have moved from the UK to New Zealand and have a Premium Individual account. If I try to Edit Profile, the Change Country or Region option is greyed out. If I try to update my payment details to a New Zealand account, it cannot be done because it i...
PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...
My current account country is Portugal, but eventually I moved to Ireland and I want to change my payment card to a different one and I am unable.
I recognise there have been other posts on the legality of streaming spotify in a church setting, which clearly comes under 'commerical use' T&C's. This makes sense particuarly for our Sunday services which are public and open to all. However, our ch...
I redeemed a premium code for Brazil. Now I moved and want to change my country, but I can’t
After logging out I am trying to login from phone num it’s showing check the num and neither any of my email is working. How to retrieve my data or playlist from my account.
I have been waiting to see my top listening artist but I never see the video showed up last November and December. I never what was my top list, didn't get to see the summary
Greetings, on February 22nd I decided to delete my main account in order to start fresh (basically I just wanted to delete my entire music history). However, even after 13 days, it seems that my account hasn't been deleted yet:I can still see my old ...
I purchased a premium duo plan and as i logged out of my mobile and now I am trying to login again and it's showing "check the mobile number. Try again" error whenever i try