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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079950 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079950 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49828 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49828 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146222 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146222 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Payment

I notice on my account you all took out two payments why is that ????

  • Visitor
  • I notice on my account you all took out two payments why is that ????
  • Mario
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Premium
  • 61 Views
  • 1 replies
  • 0 likes

Not receiving emails from Spotify

I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...

  • Casual Listener
  • I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
  • 45 Views
  • 0 replies
  • 0 likes
  • 45 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can I combine two accounts? I didn't mean to open two different accounts.

I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also want all my downloads from my existing account.

  • Not applicable
  • I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also...
  • OscarDC
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Как отвязать банковскую карточку от аккаунта?

Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?

  • Not applicable
  • Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?
  • Jeremy
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Device limit reached

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueI can't download offline songs on my pc even though i haven't reached the 10k downloads per device limit

  • Newbie
  • Plan Premium Country Philippines Device PC Operating System Windows 10   My Question or Issue I can't download offline songs on my pc even though i haven't reached the 10k downloads pe...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Why hasn’t my Spotify premium started yet

I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99

  • Not applicable
  • I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99
  • Maxim
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, Spotify aún no se paga desde mi cuenta rut

No se como pagarlo directamente desde la página. No quiero perder la subscripción

  • Not applicable
  • No se como pagarlo directamente desde la página. No quiero perder la subscripción
  • AndresM
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student verification isn't working

I've tried it multiple times. In an incognito window as well and that didn't work either.

  • Not applicable
  • I've tried it multiple times. In an incognito window as well and that didn't work either.
  • Jeremy
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

I can' t create account for my 13 year old child

Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice

  • Not applicable
  • Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice
  • Maxim
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar playlist en cuenta premium desde cuenta free

Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar la información existente?

  • Not applicable
  • Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar l...
  • Yordan
  • Moderator
  • 55 Views
  • 1 replies
  • 1 likes
  • 55 Views
  • 1 replies
  • 1 likes

Account is missed

PlanFree/PremiumCountryRussia, changed to USAMy Question or IssueDid my account banned? I was thrown out of all devices. Unable to login.Password reset doesn't work either, writes: "We did not find such a user or such an email address in Spotify."

  • Visitor
  • Plan Free/Premium Country Russia, changed to USA My Question or Issue Did my account banned? I was thrown out of all devices. Unable to login. Password reset doesn't work either, writes: "...
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative playlist issue with adding songs

PlanPremiumCountry Bulgaria Operating System( IOS, Windows 10) My Question or IssueHello guys, I and two friends want to create a playlist together so that we can all share the music we love.I created a public playlist, so far so good, I started addi...

  • Newbie
  • Plan Premium Country  Bulgaria     Operating System ( IOS, Windows 10)   My Question or Issue Hello guys,  I and two friends want to create a playlist together so ...
  • Yordan
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 108 Views
  • 1 replies
  • 0 likes

I have lost my premium account when Spotify left Russia.

I had a premium account for one year in Russia. When Spotify left Russia I’ve changed my country settings to USA. Now I have a free account only despite the fact that I had nearly 270 days left on my premium.

  • Not applicable
  • I had a premium account for one year in Russia. When Spotify left Russia I’ve changed my country settings to USA. Now I have a free account only despite the fact that I had nearly 270 days left on my...
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

How do I get rid of a playlist?

I have a Mom and a Mom2. I want to get rid of Mom2.

  • Not applicable
  • I have a Mom and a Mom2. I want to get rid of Mom2.
  • Maxim
  • Spotify Star
  • 38 Views
  • 1 replies
  • 0 likes
  • 38 Views
  • 1 replies
  • 0 likes

cant access account?

i'm logged into spotify on computer and at the top it has my user name and a little down arrow. i assume so you can access your account info and stuff. i cannot. why is this? makes no sense. i need to change my email addy. and how is it post flooding...

  • Casual Listener
  • i'm logged into spotify on computer and at the top it has my user name and a little down arrow. i assume so you can access your account info and stuff. i cannot. why is this? makes no sense. i need t...
  • Maxim
  • Spotify Star
  • 45 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 45 Views
  • 1 replies
  • 0 likes

Superuser Contribution My iPhone X just suddenly started playing music. Is someone using my accoun

My Siri is not activated and I’m not sure If someone else has a using my account. I have one single premium account that I am using an 2 devices: my phone and Mac. Someone please help as I am quite concerned. Thanks.

  • Visitor
  • My Siri is not activated and I’m not sure If someone else has a using my account. I have one single premium account that I am using an 2 devices: my phone and Mac. Someone please help as I am quite ...
  • Yordan
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes