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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412984 Views
  • 965 replies
  • 108 likes
  • Account
  • 412984 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180148 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180148 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101144 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101144 Views
  • 68 replies
  • 10 likes

When I Cancel my Premium Account

Plan: PremiumCountry: CanadaDevice: iPhone XrOperating System: iOS 10 My Question or IssueMy premium account just renewed on 29 May. I am planning to cancel my premium account and revert back to the free version for now. Since I've paid on the 29th, ...

  • Newbie
  • Plan: Premium Country: Canada Device: iPhone Xr Operating System:  iOS 10   My Question or Issue My premium account just renewed on 29 May.  I am planning to cancel my premiu...
  • Billy-J
  • Spotify Star
  • 473 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 473 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why does my discover weekly and release radar say it’s made for my husband?

When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?

  • Casual Listener
  • When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?
  • AlejaR
  • Moderator
  • 870 Views
  • 8 replies
  • 1 likes
  • 870 Views
  • 8 replies
  • 1 likes

No response from Spotify Artist Support

I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right? But I did not receive any response from spotify. I'm confused. What should I do? The release is soon and I need my profile and I'm not su...

  • Visitor
  • I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right?  But I did not receive any response from spotify. I'm confused. What should I ...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to take over my dead boyfriends Spotify account

My boyfriend recently committed suicide and we share a playlist together. There are many songs that he had yet to add to our playlist that I would like access to. I have no problem for paying for his account to keep it active. I am just hoping to be ...

  • Visitor
  • My boyfriend recently committed suicide and we share a playlist together. There are many songs that he had yet to add to our playlist that I would like access to. I have no problem for paying for his...
  • Vasil
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I set back my account to online

Hi,my account is always showing offline, been trying to bring it back to online but to no avail

  • Visitor
  • Hi,my account is always showing offline, been trying to bring it back to online but to no avail 
  • Vasil
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Unable to contact Spotify Support

My Question or IssueI can't figure out how to contact Spotify Support The Support Bot option does not have a field I can type into nor does the Facebook Messaging option

  • Visitor
  •     My Question or Issue I can't figure out how to contact Spotify Support      The Support Bot option does not have a field I can type into nor does the Facebook Messagin...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium from Bing Rewards

I just got an email today from Microsoft saying I got Spotify Premium by searching with Bing. Whenever I click on the Spotify website link, is says This page no longer exists. The website is spotify.com/ppt/microsoft .I was thinking of giving it to s...

  • Casual Listener
  • I just got an email today from Microsoft saying I got Spotify Premium by searching with Bing. Whenever I click on the Spotify website link, is says This page no longer exists. The website is spotify....
  • Eni
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • AK0808
  • Casual Listener
  • 152145 Views
  • 123 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 152145 Views
  • 123 replies
  • 7 likes

Solved!!Superuser Contribution Discover Weekly Hijacked

Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...

  • Regular
  • Hi Spotify Staff,   Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on...   5 month...
  • ahpollen
  • Casual Listener
  • 3268 Views
  • 10 replies
  • 5 likes
  • Other
  • 3268 Views
  • 10 replies
  • 5 likes

is there a way to reset your listen history?

me and my friends have just made a blend playlist and it is adding songs that we dont even listen to and or haven't listened to in over 5+ months. its really annoying when the blend makes absolute HEAT but then throws in a bunch of random country son...

  • Visitor
  • me and my friends have just made a blend playlist and it is adding songs that we dont even listen to and or haven't listened to in over 5+ months. its really annoying when the blend makes absolute HE...
  • reppyboi
  • Visitor
  • 14685 Views
  • 3 replies
  • 3 likes
  • 14685 Views
  • 3 replies
  • 3 likes

Superuser Contribution Monthly listeners are not updating.

I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...

  • Visitor
  • I am getting streams on my song, but the monthly listeners and streams are not updating. The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, ...
  • safi009
  • Newbie
  • 740 Views
  • 2 replies
  • 0 likes
  • 740 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email verification doesn't work.

I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.

  • Visitor
  • I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my compu...
  • Joan
  • Moderator
  • 2820 Views
  • 19 replies
  • 1 likes
  • 2820 Views
  • 19 replies
  • 1 likes

Não consigo mudar do plano individual para o plano família

PlanPremium Individual CountryBrazilDevice(Poco x3 pro)Operating System(Android 13) errorNão foi possível trocar de plano. Pode ser porque você não atende aos requisitos do plano, porque já tem este plano ou porque não tem nenhuma forma de pagamento ...

  • Casual Listener
  • Plan Premium Individual  Country Brazil Device (Poco x3 pro) Operating System (Android 13)   error Não foi possível trocar de plano. Pode ser porque você não atende aos requisitos...
  • Bittencourt
  • Spotify Star
  • 361 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 361 Views
  • 8 replies
  • 0 likes

Solved!! Why do I see ads if I pay?

I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website.First of all, I don't expect to see ads; second of all, stay out of politics, stay in your lane Spotify...

  • Regular
  • I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website. First of all, I don't expect to see ads; second of...
  • Sptofiy
  • Casual Listener
  • 525 Views
  • 4 replies
  • 0 likes
  • Premium
  • 525 Views
  • 4 replies
  • 0 likes

Superuser Contribution followers and follow option keeps selecting and unselecting itself

Hi In the privacy and social section, the option about followers and following, keeps selecting and unselecting by itself, which is weird.

  • Casual Listener
  • Hi In the privacy and social section, the option about followers and following, keeps selecting and unselecting by itself, which is weird.
  • MartinT
  • Moderator
  • 140 Views
  • 3 replies
  • 0 likes
  • 140 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify duo and changing country

I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my account settings. My partner still can't accept my...

  • Music Fan
  • I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my...
  • AlejaR
  • Moderator
  • 2835 Views
  • 8 replies
  • 0 likes
  • Account
  • 2835 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify won't let me listen to any music after I left premium after 3 years

So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever including playlists or even regular radio music. So I'll ...

  • Visitor
  • So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever includ...
  • AlejaR
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ho sbagliato accoount in cui attivare Premium, come si fa a modificarlo?

PlanPremiumCountryItaliaDeviceIphone 12/MacOs My Question or IssueHo fatto l'abbonamento a Premium, ma subito dopo mi sono accorta di averlo fatto nell'account sbagliato. Come faccio a spostare l'abbonamento sull'account giusto?

  • Visitor
  •   Plan Premium Country Italia Device Iphone 12/MacOs   My Question or Issue Ho fatto l'abbonamento a Premium, ma subito dopo mi sono accorta di averlo fatto nell'account sbagliato....
  • Eni
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
  • 105 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • AliviaJoco
  • Visitor
  • 3280 Views
  • 5 replies
  • 0 likes
  • 3280 Views
  • 5 replies
  • 0 likes