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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414767 Views
  • 965 replies
  • 108 likes
  • Account
  • 414767 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181489 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181489 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102119 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102119 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution [Mobile][Connect] Can't Login on Android Mobile

I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622) I can login on my computer just fine, but when I use the sa...

  • Casual Listener
  • I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622)   ...
  • Felainum
  • Casual Listener
  • 6536 Views
  • 6 replies
  • 0 likes
  • Connect
    Mobile
  • 6536 Views
  • 6 replies
  • 0 likes

Superuser Contribution Manage Offline Devices

I can no longer manage offline devices. it is no longer an option in my settings.i currently have a premium account. were there changes?

  • Casual Listener
  • I can no longer manage offline devices.  it is no longer an option in my settings. i currently have a premium account.  were there changes?
  • Claire45
  • Visitor
  • 42348 Views
  • 34 replies
  • 27 likes
  • 42348 Views
  • 34 replies
  • 27 likes

Spotify Podcast not working

I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually share the audios and I have four Podcasts, only one...

  • Casual Listener
  • I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually ...
  • Billy-J
  • Spotify Star
  • 167 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 167 Views
  • 3 replies
  • 0 likes

Home Address problems

PlanFamily PremiumCountryUKDevicePC, Samsung GalaxyOperating SystemWindows 11, AndroidMy Question or IssueWhen inviting family members to our family premium account, when they try to verify the address it can't find it, no matter what combination of ...

  • Visitor
  • Plan Family Premium Country UK Device PC, Samsung Galaxy Operating System Windows 11, Android My Question or Issue When inviting family members to our family premium account, when they try t...
  • Billy-J
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 81 Views
  • 1 replies
  • 0 likes

How to to change my country profile when the dropdown doesn't allow me to?

I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the country dropdown is always gray and doesn't allow me ...

  • Casual Listener
  • I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the co...
  • ribezaz
  • Rising Star 1
  • 130 Views
  • 3 replies
  • 1 likes
  • 130 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't find my artist profile to claim

I used SoundCloud Next pro to distribute my album.My album is on spotify and my profile exists.When I search for my artist name, is does not show, when i copy the link of the profile to claim, it doesn't find the profile. Link works when pasted on a ...

  • Visitor
  • I used SoundCloud Next pro to distribute my album. My album is on spotify and my profile exists. When I search for my artist name, is does not show, when i copy the link of the profile to claim, it...
  • Billy-J
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution locked out of premium account.

Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)

  • Casual Listener
  • Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)
  • MartinT
  • Moderator
  • 163 Views
  • 3 replies
  • 0 likes
  • 163 Views
  • 3 replies
  • 0 likes

Unable to create an account for my 13 year old

I am trying to create an account for my 13 year old, but it says she's too young. Website says 13 year olds can have an account, so I don't understand why

  • Visitor
  • I am trying to create an account for my 13 year old, but it says she's too young.  Website says 13 year olds can have an account, so I don't understand why  
  • TanyaS
  • Rising Star 2
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
  • 73 Views
  • 1 replies
  • 0 likes

Solved!! Can't apply this Premium code to your account

This is a new one for me. For years, I have purchased a 12-month gift card from Sam's Club and used it to re-up my Spotify account. Spotify says my next bill will be on 7/8, so that is when my current gift card is exhausted. When I first tried to app...

  • Casual Listener
  • This is a new one for me. For years, I have purchased a 12-month gift card from Sam's Club and used it to re-up my Spotify account. Spotify says my next bill will be on 7/8, so that is when my curren...
  • Rajroy1
  • Visitor
  • 14223 Views
  • 29 replies
  • 2 likes
  • 14223 Views
  • 29 replies
  • 2 likes

Why Spotify keeps my password history? It's not safe.

Greetings!Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity".As far as I remember, some time ago Spotify kept a history of last 5 passwords, which was already ...

  • Newbie
  • Greetings! Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity". As far as I remember, some time ago Spotify...
  • ReclaimerNo
  • Newbie
  • 306 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Security
  • 306 Views
  • 1 replies
  • 2 likes

Necesito desconectar mi cuenta de Spotify de mi SmartTV (robada)

Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema. Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas se llevaron mi SmartTV, en la cual tenía mi cuenta de Spot...

Captura de pantalla 2024-05-12 a la(s) 19.22.26.png
  • Newbie
  • Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema.  Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas ...
  • Anyk17
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Email in wrong language

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?

  • Casual Listener
  • I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
  • TomQu
  • Casual Listener
  • 365 Views
  • 8 replies
  • 1 likes
  • 365 Views
  • 8 replies
  • 1 likes

Superuser Contribution Music language filter

IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noone in Spotify team is listening to their users. Anyo...

  • Newbie
  • IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noon...
  • Susan_GP
  • Moderator
  • 822 Views
  • 3 replies
  • 3 likes
  • Account
    Other
    Premium
    Subscription
  • 822 Views
  • 3 replies
  • 3 likes

I received Spotify Data and it's in JSON files, how to open it?

The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?

  • Casual Listener
  • The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?
  • Secretor007
  • Visitor
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

I suspect that my Spotify account has been hacked

Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by computer it has my profile with my picture, but logging b...

  • Visitor
  • Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by co...
  • Not applicable
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Can't join to my partner's Duo Plan

i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country

  • Visitor
  • i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
  • tamisutley
  • Visitor
  • 1324 Views
  • 4 replies
  • 1 likes
  • 1324 Views
  • 4 replies
  • 1 likes

I cannot login using gmail

PlanFreeCountryCanadaDeviceWindows PCOperating SystemWindows 11 Pro My Question or IssueI am unable to login to my account since today. I get the following error: Oops! Something went wrong. Please try again or check out our help area.

  • Visitor
  • Plan Free Country Canada Device Windows PC Operating System Windows 11 Pro   My Question or Issue I am unable to login to my account since today. I get the following error:   Oo...
  • MauriceMV
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Login
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to merge accounts to duo premium

After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my partner upgrade his Premium account to Duo Premium and ...

  • Visitor
  • After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my part...
  • Joan
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 91 Views
  • 1 replies
  • 0 likes