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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 338 Views
  • 0 replies
  • 6 likes
  • Security
  • 338 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 437106 Views
  • 970 replies
  • 108 likes
  • Account
  • 437106 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194565 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194565 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106558 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106558 Views
  • 70 replies
  • 11 likes

Superuser Contribution Cannot change country on spotify after moving abroad

Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you card to local bank account

  • Visitor
  • Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you...
  • Billy-J
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

I am not able to log in to my account since 03/08/2024 on web spotify.

PlanPremium Country - India Device - Acer Nitro 5 Operating SystemWindows 10 I have paid for a 3 month trial plan that costed me 59 INR as it's my first time trying premium. I have used that account for my web spotify and connected it with my gmail b...

  • Visitor
  • Plan Premium   Country - India   Device - Acer Nitro 5   Operating System Windows 10   I have paid for a 3 month trial plan that costed me 59 INR as it's my first time t...
  • Billy-J
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 119 Views
  • 1 replies
  • 0 likes

I can't download music (limit devices reached)

PlanPremiumCountryMX DeviceLaptopOperating SystemWindows 11 My Question or IssueHi there. I can't download music because the app shows an alert saying "Devices limit reached," even though I have only downloaded it on my phone and iPad. I think Spotif...

  • Casual Listener
  • Plan Premium Country MX   Device Laptop Operating System Windows 11   My Question or Issue Hi there.   I can't download music because the app shows an alert saying "Device...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Give spotify premium users the option to change country when not at home

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premium account, I first need to cancel my subscription t...

  • Visitor
  • Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premiu...
  • Maxim
  • Spotify Star
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Alexa connect issue due to geographical restrictions.

PlanFamily CountryRomaniaDeviceAndroid I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geographical restriction" I have friends with free pr premium Spotify account in the same city asm...

  • Casual Listener
  • Plan Family  Country Romania Device Android     I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geogr...
  • 11182810261
  • Visitor
  • 173754 Views
  • 37 replies
  • 1 likes
  • Other
  • 173754 Views
  • 37 replies
  • 1 likes

Superuser Contribution Wont let me change email.

It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.

  • Newbie
  • It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
  • maoranza76
  • Casual Listener
  • 220 Views
  • 4 replies
  • 1 likes
  • Account
  • 220 Views
  • 4 replies
  • 1 likes

Superuser Contribution Switching primary acct holder in a family acct.

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

  • Newbie
  • My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks
  • OscarDC
  • Moderator
  • 777 Views
  • 3 replies
  • 0 likes
  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where can I chat with a human and not a virtual agent?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

No puedo actualizar a plan familiar

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podrian ayudar gracias

  • Newbie
  • Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podr...
  • Valentina-albornoz
  • Newbie
  • 508 Views
  • 2 replies
  • 1 likes
  • 508 Views
  • 2 replies
  • 1 likes

Paid for 1 year Subscription , however app not updated yet

Hi, I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account. Country - IndiaPhone - iPhoneplan: 1 year plan

  • Visitor
  • Hi,   I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account.    Country - India Phone - iPho...
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Premium
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification that my premium subscription runs out

I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice?Thanks!

  • Casual Listener
  • I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice? Thanks!  
  • Eni
  • Moderator
  • 234 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 234 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • ...isten to my public playlists?   PS: I've seen the exact same problem posted in 2014 and several people were having the same problem and it seems like there was no solution...any ideas?  
  • desesseints
  • Newbie
  • 5744 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
  • 5744 Views
  • 6 replies
  • 0 likes

Superuser Contribution El buscador no encuentra mi usuario. Que puedo hacer?

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba.Hace unos días se me cambio el nombre de usuario por otro de n...

  • Regular
  • Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba. ...
  • TheLittleGreenBot
  • Visitor
  • 3148 Views
  • 5 replies
  • 0 likes
  • Account
  • 3148 Views
  • 5 replies
  • 0 likes

ILLEGAL BILLING PRACTICE

Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date. Hulu and Netflix both try this to so watch them and report it EVERY TIME. The illicit action by Spotify occurs w...

  • Music Fan
  • Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date.  Hulu and Netflix both try this to so watch them and rep...
  • Angeleyes70
  • Newbie
  • 752 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 752 Views
  • 3 replies
  • 1 likes

Why I can’t log to m’y family Account,its impossible to change my adress to verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

How can my spotyfy need I to pay premium while I'm paying with stop order

Order. I lost my phone last month so I bought another phone and downloaded spotyfy but it needs premium why bcoze I'm paying every month.

  • Visitor
  • Order. I lost my phone last month so I bought another phone and downloaded spotyfy but it needs premium why bcoze I'm paying every month.
  • osornios
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Change Country

I'm trying to change the pay method because i live in another country now, but i cant put the new card because it saids that i'm in another country and when i try to change the country i can't.. PLEASE HELP

  • Visitor
  • I'm trying to change the pay method because i live in another country now, but i cant put the new card because it saids that i'm in another country and when i try to change the country i can't.. PLEA...
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changement sur la page Spotify

Bonjour,Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page:https://open.spotify.com/browse/featuredavec un message en haut de page "Oups ! Erreur de lecture. Recharger."que...

  • Regular
  • Bonjour, Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page: https://open.spotify.com/browse/featured avec un message ...
  • Jah14100
  • Regular
  • 7691 Views
  • 18 replies
  • 1 likes
  • Other
  • 7691 Views
  • 18 replies
  • 1 likes