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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382555 Views
  • 918 replies
  • 107 likes
  • Account
  • 382555 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166337 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166337 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97012 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97012 Views
  • 68 replies
  • 10 likes

How do I change credit card payment?

I want to change credit card for payment. My credit card was hack

  • Visitor
  • I want to change credit card for payment. My credit card was hack
  • user-removed
  • Not applicable
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

Superuser Contribution account gone

I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up but when i search it on spotify or try to log back in...

  • Visitor
  • I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up bu...
  • eskerdt
  • Visitor
  • 198 Views
  • 3 replies
  • 1 likes
  • Account
  • 198 Views
  • 3 replies
  • 1 likes

Solved!! Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...
  • tabitha_faye1
  • Newbie
  • 5801 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
  • 5801 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Language of recommendations

I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I can't find any way to change this in the settings?I've set my language preferen...

  • Casual Listener
  • I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I  can't find any way to ...
  • ImTheLouD1
  • Casual Listener
  • 9684 Views
  • 11 replies
  • 6 likes
  • Account
  • 9684 Views
  • 11 replies
  • 6 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • user-removed
  • Not applicable
  • 7300 Views
  • 13 replies
  • 11 likes
  • Account
    Login
    Premium
  • 7300 Views
  • 13 replies
  • 11 likes

Solved!!Superuser Contribution 1 email 2 account

Hy, my problem is that I have 2 accounts with 1 email and on one I bought premium but its only working on my phoneOn other devices and in chrome I log in to my old account which is connected to FacebookWhat can I do to log in to the right account? Ma...

  • Casual Listener
  • Hy, my problem is that I have 2 accounts with 1 email and on one I bought premium but its only working on my phone On other devices and in chrome I log in to my old account which is connected to Fac...
  • Yordan
  • Moderator
  • 20572 Views
  • 14 replies
  • 0 likes
  • Account
  • 20572 Views
  • 14 replies
  • 0 likes

i am being billed for spotify but i do not have an account.

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because again, i do not have an account. please let me know w...

  • Visitor
  • i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because ag...
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • 63 Views
  • 1 replies
  • 0 likes

I can I change my username?

Username random letters and numbers at this moment. I do not have a facebook account tied to my account, and I never have.

  • Casual Listener
  • Username random letters and numbers at this moment. I do not have a facebook account tied to my account, and I never have.
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Paying $17.91/month, but invoice says $11.59 - how to fix this

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
  • 85 Views
  • 1 replies
  • 0 likes

Solved!! Would like to cancel recurring payment but KEEP my current subscription until the end of month

Hello, I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off, so I have paid for this month's subscription and it's a one o...

  • Visitor
  • Hello,   I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off,...
  • 8Win8
  • Visitor
  • 44379 Views
  • 8 replies
  • 7 likes
  • 44379 Views
  • 8 replies
  • 7 likes

Superuser Contribution Troquei o celular. Como faço para incluir o novo e cancelar o antigo?

Estou pagando 27,90 por 2 números de celular mas vendi e troquei o celular. Não estou conseguindo cancelar o outro e incluir o celular no o. Como faço?

  • Visitor
  • Estou pagando 27,90 por 2 números de celular mas vendi e troquei o celular. Não estou conseguindo cancelar o outro e incluir o celular no o. Como faço?
  • Ivelina
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Address is not valid" after trying to enter my address

I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. What should I do?

  • Newbie
  • I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. W...
  • Ivelina
  • Moderator
  • 30656 Views
  • 32 replies
  • 1 likes
  • Account
    Premium
  • 30656 Views
  • 32 replies
  • 1 likes

Superuser Contribution Card Declined

Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps rejecting it. It's the same card as before, just a ne...

  • Casual Listener
  • Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps re...
  • colsanders83
  • Casual Listener
  • 125 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 125 Views
  • 4 replies
  • 0 likes

Superuser Contribution My email isn’t updating

hi, I’ve been trying to update my email from the old one I use and whenever I try to update it, it comes up with something went wrong try again every time I do it

  • Visitor
  • hi, I’ve been trying to update my email from the old one I use and whenever I try to update it, it comes up with something went wrong try again every time I do it
  • Lyubka
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution discover weekly often repeating same songs

i used to love my "discover weekly" playlist. I found very good music. recently, I have noticed it often contains songs that are already on some other playlist of mine or that I already know (and listened to them on Spotify)besides that, it is also s...

  • Gig Goer
  • i used to love my "discover weekly" playlist. I found very good music.   recently, I have noticed it often contains songs that are already on some other playlist of mine or that I already know...
  • fedenrico
  • Gig Goer
  • 6774 Views
  • 23 replies
  • 14 likes
  • 6774 Views
  • 23 replies
  • 14 likes

Solved!!Superuser Contribution Family member cannot login

PlanFamily PremiumCountryUkDevice iPhoneOperating System(iOS 10 Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with email address and password for Spotify on his own iPhone. Says username ...

  • Visitor
  • Plan Family Premium Country Uk Device iPhone Operating System (iOS 10   Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with...
  • MihailY
  • Moderator
  • 3789 Views
  • 3 replies
  • 0 likes
  • Login
  • 3789 Views
  • 3 replies
  • 0 likes

We're all mixed up

PlanPremiumCountryUSA DeviceDoesn't matterOperating SystemSame My Question or IssueSo, I just moved from Spain to the USA and I can't update my country so I can use my American credit card to pay the monthly subscription. It shows an error code sayin...

  • Casual Listener
  • Plan Premium Country USA   Device Doesn't matter Operating System Same   My Question or Issue So, I just moved from Spain to the USA and I can't update my country so I can use my...
  • Maxim
  • Spotify Star
  • 95 Views
  • 5 replies
  • 0 likes
  • Account
  • 95 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't Claim Artist Profile (Still Waiting, 3-4 weeks!)

I've had my song on Spotify for weeks now, and STILL I can't claim my profile. No peep from anyone at Spotify. Regular tech help will not answer any questions and essentially your just S.O.L. if you want help with this platform at all. Anyone else ex...

  • Casual Listener
  • I've had my song on Spotify for weeks now, and STILL I can't claim my profile.  No peep from anyone at Spotify.  Regular tech help will not answer any questions and essentially your just S....
  • DarrenMichael
  • Casual Listener
  • 31674 Views
  • 9 replies
  • 1 likes
  • Account
    Login
  • 31674 Views
  • 9 replies
  • 1 likes

Superuser Contribution cambiar dirección de mi vivienda

necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??

  • Newbie
  • necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
  • Yordan
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution forgot password, no email access

PlanFamily PremiumCountryUKDeviceiphone XROperating SystemIOS10My Question or Issue I'm trying to help my son, who is part of my family subscription get Spotify on his new phone. He has forgotten his password and does not have access to the email add...

  • Newbie
  • Plan Family Premium Country UK Device iphone XR Operating System IOS10 My Question or Issue   I'm trying to help my son, who is part of my family subscription get Spotify on his new ph...
  • Vasil
  • Moderator
  • 101302 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 101302 Views
  • 4 replies
  • 0 likes