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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 171680 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 171680 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11329 Views
  • 6 replies
  • 11 likes
  • Security
  • 11329 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515530 Views
  • 986 replies
  • 112 likes
  • Account
  • 515530 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125929 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125929 Views
  • 74 replies
  • 12 likes

Can not get SPOTIFY on my phone. Its on computer but songs stop.

Card cancelled. Have just renewed but now its not on my phone. Also on the computer the song stops after a few seconds.Pat Walsh, Claremorris, Mayo , Ireland

  • Visitor
  • Card cancelled. Have just renewed but now its not on my phone. Also on the computer the song stops after a few seconds. Pat Walsh, Claremorris, Mayo , Ireland
  • Billy-J
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Regular
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • Dessi
  • Moderator
  • 991 Views
  • 13 replies
  • 2 likes
  • Account
    Other
    Security
  • 991 Views
  • 13 replies
  • 2 likes

Old Band Member Has Access to Current Band's Spotify

PlanPremiumCountryUnited States My band's co-founder, who uploaded all of our albums to Spotify, has had a bad falling out and is acting in a bad manner towards the rest of the band. Everything was uploaded from his Distrokid account, how can I keep ...

  • Visitor
  • Plan Premium Country United States   My band's co-founder, who uploaded all of our albums to Spotify, has had a bad falling out and is acting in a bad manner towards the rest of the band. E...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not receive verification email

Hello, I'm trying to login using my email, but when I request to send a verification code, I do not receive nothing. PlanPremium DeviceWindowsOperating System10 My Question or Issue

  • Casual Listener
  • Hello,   I'm trying to login using my email, but when I request to send a verification code, I do not receive nothing.   Plan Premium   Device Windows Operating System 10 &n...
  • Yordan
  • Moderator
  • 205 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 205 Views
  • 3 replies
  • 0 likes

Superuser Contribution Out of offline devices

Recently just got a new iPhone and now when I try to download music on my Spotify it’s saying the offline device limit is reached. I can’t find out how to remove other devices.

  • Newbie
  • Recently just got a new iPhone and now when I try to download music on my Spotify it’s saying the offline device limit is reached. I can’t find out how to remove other devices.   
  • Mobclasher
  • Casual Listener
  • 268 Views
  • 4 replies
  • 1 likes
  • Account
  • 268 Views
  • 4 replies
  • 1 likes

romote financing

Hi, can I pay my nieces spotify without managing her account nor transferring the fee monthly? a live in Hungary, she is in Canada?

  • Visitor
  • Hi, can I pay my nieces spotify without managing her account nor transferring the fee monthly? a live in Hungary, she is in Canada?  
  • Maxim
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify randomly play music from the same chinese artist the same time everyday

hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why.Yes, I already change password.Yes, I've checked nobody has controlled over what music I've pla...

  • Regular
  • hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why. Yes, I already change password. Yes, I'...
  • ynath
  • Regular
  • 26069 Views
  • 161 replies
  • 32 likes
  • Account
    Security
  • 26069 Views
  • 161 replies
  • 32 likes

discover weekly is not avalible in my account

it used to work just fine, but it just dissapered

  • Visitor
  • it used to work just fine, but it just dissapered
  • wz5f6afxyy59k0r3cuyf
  • Newbie
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Não consigo logar na minha conta principal, nem pagar Premium

Não consigo logar na minha conta principal usando meu email, diz que da erro. E estava a meses tentando pagar Premium e não conseguia, alegando erro também

  • Visitor
  • Não consigo logar na minha conta principal usando meu email, diz que da erro. E estava a meses tentando pagar Premium e não conseguia, alegando erro também
  • Billy-J
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

I can't change my country in my profile

I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada. When I go to my profile, I cannot change my region...

  • Visitor
  • I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada...
  • KarinT76
  • Visitor
  • 3447 Views
  • 3 replies
  • 0 likes
  • 3447 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • Marquod
  • Visitor
  • 9928 Views
  • 14 replies
  • 13 likes
  • Account
    Login
    Premium
  • 9928 Views
  • 14 replies
  • 13 likes

Superuser Contribution My username is my email.

Hello, I would like you to change my username because for some reason my username is my email and when I created my username I never put my email as username. I want them to change it since I want my email to remain private.

  • Newbie
  •   Hello, I would like you to change my username because for some reason my username is my email and when I created my username I never put my email as username. I want them to change it since I...
  • daliahx
  • Visitor
  • 906 Views
  • 2 replies
  • 0 likes
  • Account
  • 906 Views
  • 2 replies
  • 0 likes

I can't access the email I set my account up with and can't log in?

Is there a way to log into my account if the email I opened it with is closed? I don't want to open a new account because I have so many playlists I've been working on over the years.

  • Visitor
  • Is there a way to log into my account if the email I opened it with is closed? I don't want to open a new account because I have so many playlists I've been working on over the years.
  • ribezaz
  • Spotify Star
  • 169 Views
  • 1 replies
  • 1 likes
  • 169 Views
  • 1 replies
  • 1 likes

Charged 3 times in a month

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

Account

PremiumCountrySweden Device(Samsung Galaxy a15) My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it att all and I can search for it and its there but when I try to log in it says it ...

  • Casual Listener
  •   Premium Country Sweden  Device (Samsung Galaxy a15)   My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it a...
  • Fabianstahl1
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 383 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Regular
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • sforzando
  • Regular
  • 49135 Views
  • 43 replies
  • 143 likes
  • Other
  • 49135 Views
  • 43 replies
  • 143 likes

Spotify Student page gives error when I try signing up

PlanFreeCountryItaly My Question or IssueHello, I have seen that this was an issue previously met by another user in Italy, however the solution given there has not worked for me. When I attempt to press on the "passa a premium" button I am redirecte...

  • Newbie
  •   Plan Free Country Italy   My Question or Issue Hello, I have seen that this was an issue previously met by another user in Italy, however the solution given there has not worked fo...
  • Billy-J
  • Spotify Star
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 170 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
  • LoLoAtreides
  • Casual Listener
  • 8256 Views
  • 24 replies
  • 14 likes
  • Other
    Premium
    Subscription
  • 8256 Views
  • 24 replies
  • 14 likes

Списали деньги, через PayPal

Добрый день! Сегодня при оплате у меня сняли деньги, но подписку не дало. Выдало ошибку «Регион карты не совпадает с действующим» (илм как то так ) . Регион на сайте оплаты, стоял Казахстан ( при том, что я там никогда не был, и карта у меня Украинск...

  • Casual Listener
  • Добрый день! Сегодня при оплате у меня сняли деньги, но подписку не дало. Выдало ошибку «Регион карты не совпадает с действующим» (илм как то так ) . Регион на сайте оплаты, стоял Казахстан ( при том...
  • Амина1
  • Visitor
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes