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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 262283 Views
  • 789 replies
  • 81 likes
  • Account
  • 262283 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128876 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128876 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71870 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71870 Views
  • 63 replies
  • 8 likes

Hi I had to reset my phone and all ky apps and passwords but when I try to

I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.

  • Visitor
  • I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.  <removed sensitive info>
  • Luke
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution United states doesn't show up on changing my country list

Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I have cancelled my premium, and attempted to change m...

  • Visitor
  • Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I h...
  • MihailY
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution I receive the reset password email but "send" button is not working

PlanPremiumTurkey Device(iPhone 7, Macbook Pro 2020)Operating System(iOS 10) My Question or IssueI received the reset password email but when i use the link buttons are not working. How can I solve this problem?

  • Casual Listener
  •   Plan Premium Turkey   Device (iPhone 7, Macbook Pro 2020) Operating System (iOS 10)   My Question or Issue I received the reset password email but when i use the link butt...
  • Alex
  • Moderator
  • 289 Views
  • 4 replies
  • 0 likes
  • Login
  • 289 Views
  • 4 replies
  • 0 likes

Solved!! How to separate my acct from another shared user on Duos premium

I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my playlist. How can i separate hers and mine and make i...

  • Casual Listener
  • I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my pl...
  • Jose_M
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Charged too early

Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10 from me before I can even cancel my trial. In the ...

  • Newbie
  • Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10...
  • ZoeyHyten
  • Visitor
  • 3769 Views
  • 14 replies
  • 0 likes
  • 3769 Views
  • 14 replies
  • 0 likes

playlist reset

How do you reset the shuffle on the playlist? Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again...please help!

  • Newbie
  • How do you reset the shuffle on the playlist?  Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again....
  • Statsall
  • Casual Listener
  • 20024 Views
  • 2 replies
  • 0 likes
  • 20024 Views
  • 2 replies
  • 0 likes

How do I get my home screen to update

When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play songs off of there. I have since delinked my Alexa severa...

  • Visitor
  • When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play song...
  • Jose_M
  • Spotify Star
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Solved!! "This song is not available. If you have the file on your computer you can import it" HELP?

So, I had a new computer at work and re-downloaded Spotify - I have a premium account that I pay for in full every month and have a ton of music in my own song library. However, since I re-downloaded it yesterday I am now getting this message every t...

  • Newbie
  • So, I had a new computer at work and re-downloaded Spotify - I have a premium account that I pay for in full every month and have a ton of music in my own song library.  However, since I re-dow...
  • Skrady
  • Casual Listener
  • 9677 Views
  • 24 replies
  • 4 likes
  • Account
    Other
    Premium
  • 9677 Views
  • 24 replies
  • 4 likes

My information disappeared but my account still exists. What I can do?

My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify

  • Visitor
  • My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify
  • Jose_M
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Change contry needed but only 2 options

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • Account
  • 60 Views
  • 1 replies
  • 0 likes

I'm getting charged twice for my Spotify. I had premium and switched to duo

I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.

  • Visitor
  • I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.
  • Jose_M
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

how can I merge my email with my fb account to have just 1 spotify profile?

I do have my FB associated to my gmail account but for spotify re two different sign in sessions and do not allow me to register my email on the account opened with facebook which is the premium account.

  • Visitor
  • I do have my FB associated to my gmail account but for spotify re two different sign in sessions and do not allow me to register my email on the account opened with facebook which is the premium acco...
  • Jose_M
  • Spotify Star
  • 27 Views
  • 1 replies
  • 0 likes
  • 27 Views
  • 1 replies
  • 0 likes

recently played artists

I want the most recently played artists on my profile to be visible to everyone

  • Visitor
  • I want the most recently played artists on my profile to be visible to everyone
  • Jose_M
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting a free account

Hello,I'd like to delete my account and my data from Spotify, but seem unable to do so. Account removal page doesn't send me any mail, neither does the support bot. Trying these two in a private window doesn't help with it either.It shouldn't be this...

  • Visitor
  • Hello, I'd like to delete my account and my data from Spotify, but seem unable to do so. Account removal page doesn't send me any mail, neither does the support bot. Trying these two in a private wi...
  • MihailY
  • Moderator
  • 190 Views
  • 3 replies
  • 1 likes
  • Account
  • 190 Views
  • 3 replies
  • 1 likes

Password reset now working

Me and my daughter are part of a family premium plan of my ex girlfriend. I am trying to save playlists. the issue is I am pretty sure which email I have used to sign up my daughter, because of find the invitation mail on her postbox. however is lost...

  • Newbie
  • Me and my daughter are part of a family premium plan of my ex girlfriend. I am trying to save playlists.  the issue is I am pretty sure which email I have used to sign up my daughter, because o...
  • Jose_M
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito que me dejen pagar ósea autualizar el pago lo estoy intentando

Necesito qué me dejen pagar que pueda pasar mi pago estoy intentando tanto de débito como de crédito y no me toma el l pago y pauso el plan premium necesito que me solucionen el problema

  • Visitor
  • Necesito qué me dejen pagar que pueda pasar mi pago estoy intentando tanto de débito como de crédito y no me toma el l pago y pauso el plan premium necesito que me solucionen el problema
  • Vasil
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Account Status

PlanPremiumCountryUSA My Question or IssueAlmost a month ago, I was told my account has been disabled\my ability to upload content has revoked and Spotify will not provide any additional information. I can’t login to my account but thankfully my publ...

  • Regular
  • Plan Premium Country USA   My Question or Issue Almost a month ago, I was told my account has been disabled\my ability to upload content has revoked and Spotify will not provide any additi...
  • MCA94
  • Regular
  • 156 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 156 Views
  • 2 replies
  • 0 likes