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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8573 Views
  • 1 replies
  • 9 likes
  • Security
  • 8573 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476439 Views
  • 978 replies
  • 111 likes
  • Account
  • 476439 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208286 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208286 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119446 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119446 Views
  • 72 replies
  • 12 likes

I am not able to join a family plan with the shared link

When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is

  • Visitor
  • When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Spotify for Podcasters has been changed, now I can't log in

In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the same e-mail address. I logged in using different bro...

  • Visitor
  • In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the s...
  • Not applicable
  • 696 Views
  • 2 replies
  • 0 likes
  • Account
  • 696 Views
  • 2 replies
  • 0 likes

Featured music on profile?

Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks

  • Casual Listener
  • Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks 
  • Not applicable
  • 1597 Views
  • 2 replies
  • 1 likes
  • 1597 Views
  • 2 replies
  • 1 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Casual Listener
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • frisedel
  • Newbie
  • 38303 Views
  • 39 replies
  • 124 likes
  • Other
  • 38303 Views
  • 39 replies
  • 124 likes

Superuser Contribution receiving a message that I haven't paid for december while I already paid?

I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?

  • Newbie
  • I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?
  • Joan
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to claim another artist profile ?

So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artist account ?Do I need to delete everything in order ...

  • Regular
  • So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artis...
  • Not applicable
  • 7513 Views
  • 5 replies
  • 0 likes
  • Account
  • 7513 Views
  • 5 replies
  • 0 likes

Superuser Contribution I have a premium account but I changed my phone and lost my account

How can I get my account back, I’ve tried all of my emails on Spotify but none of them are the real one as a subscription

  • Visitor
  • How can I get my account back, I’ve tried all of my emails on Spotify but none of them are the real one as a subscription
  • Not applicable
  • 3372 Views
  • 8 replies
  • 0 likes
  • 3372 Views
  • 8 replies
  • 0 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • Not applicable
  • 3208 Views
  • 8 replies
  • 1 likes
  • Account
    Login
  • 3208 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Multiple listening profiles?

I have a premium account, USA. Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because it doesn't distract me. I have no interest in listening to ...

  • Visitor
  • I have a premium account, USA.   Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because...
  • farôdin
  • Newbie
  • 36786 Views
  • 24 replies
  • 11 likes
  • Subscription
  • 36786 Views
  • 24 replies
  • 11 likes

Superuser Contribution I've lost access to my Spotify account that was linked to my Facebook

I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but the email for that Facebook account has changed

  • Visitor
  • I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but ...
  • Vasil
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Plan duo, al aceptar la invitación mi esposa no es premium

Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?

  • Visitor
  • Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
  • Jorgej1
  • Newbie
  • 166 Views
  • 2 replies
  • 0 likes
  • 166 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Not applicable
  • 2510 Views
  • 16 replies
  • 1 likes
  • Login
  • 2510 Views
  • 16 replies
  • 1 likes

Superuser Contribution I am being charged for two accounts and need a credit and cancellation of one.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • Blerblck
  • Newbie
  • 9300 Views
  • 7 replies
  • 0 likes
  • 9300 Views
  • 7 replies
  • 0 likes

Solved!! I found someone else using my account

PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...

  • Visitor
  • Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess   My Question or Issue I woke up and ...
  • Not applicable
  • 7789 Views
  • 3 replies
  • 0 likes
  • Account
  • 7789 Views
  • 3 replies
  • 0 likes

Superuser Contribution I don’t have a social security number how can I buy a premium account ??

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Pedronm
  • Visitor
  • 8409 Views
  • 8 replies
  • 1 likes
  • Premium
  • 8409 Views
  • 8 replies
  • 1 likes

Superuser Contribution Logged me out and can't log back in (Bought premium)

I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...

  • Newbie
  • I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop  perfectly fine but for some reason it logged me out in the afternoon when I s...
  • Mannie123
  • Casual Listener
  • 1004 Views
  • 6 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 1004 Views
  • 6 replies
  • 1 likes

can't access my account

I can't access my account. It is not a password issue, i can't even get in that far

  • Visitor
  • I can't access my account. It is not a password issue, i can't even get in that far
  • Jose_M
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connection to Facebook not working

PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...

  • Casual Listener
  • Plan Premium Country US   Device Windows Store app on Desktop  Operating System Windows 10    My Question or Issue My account is a non-Facebook account. I've been tryin...
  • Franky8
  • Visitor
  • 22198 Views
  • 29 replies
  • 3 likes
  • Account
  • 22198 Views
  • 29 replies
  • 3 likes