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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653661 Views

13 replies

4 likes

Account
  • 653661 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

How to start a new account when previously attached to someone else?

Was under a siblings family plan, then got accidentally deleted (profile name: Curly using my hotmail address); created a new profile still under that same sibling profile name: Isabel (can’t recall if I used my Gmail account or if under Hotmail). Th...

Visitor

Was under a siblings family plan, then got accidentally deleted (profile name: Curly using my hotmail address); created a new profile still under that same sibling profile name: Isabel (can’t recall ...

Billy-J

Spotify Star

306 Views

1 replies

0 likes

Account
Login
Other
Subscription
  • 306 Views
  • 1 replies
  • 0 likes

criei conta no endereço de email errado

PlanPremium estudante CountryBrasil Device(Redmi Note 9s)Operating System(Xiaomi) My Question or IssueEu já tenho uma conta no Spotify e gostaria de fazê-la ser de estudante para aproveitar o mês grátis mas na hora que coloquei meu email no final as ...

Visitor

Plan Premium estudante   Country Brasil   Device (Redmi Note 9s) Operating System (Xiaomi)   My Question or Issue Eu já tenho uma conta no Spotify e gostaria de fazê-la ser...

ribezaz

Spotify Star

229 Views

1 replies

1 likes

Account
Premium
  • 229 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please show the email address of the plan member account

We were using the Hotmail account for my wife and what we really needed was the Gmail account so Google nest devices would work correctly when we each wanted to listen to music on a different nest device. However I couldn't tell which email address w...

Visitor

We were using the Hotmail account for my wife and what we really needed was the Gmail account so Google nest devices would work correctly when we each wanted to listen to music on a different nest de...

Vasil

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free Trial

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a linkedin premium subscription. I would like to start the three-month free trial that...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Premiumsubs310

Visitor

792 Views

2 replies

0 likes

Account
  • 792 Views
  • 2 replies
  • 0 likes

Logging in

I was somehow logged out of my Spotify account, I don’t remember my email that I used but I do remember my username and password. I have premium family, and I can log into the family manager account and see that my family member account is still acti...

Visitor

I was somehow logged out of my Spotify account, I don’t remember my email that I used but I do remember my username and password. I have premium family, and I can log into the family manager account ...

Jose_M

Spotify Star

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Spotify account unable to log in while travelling

I have my Family Premium account.I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.

Casual Listener

I have my Family Premium account. I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.

Billy-J

Spotify Star

473 Views

5 replies

0 likes

Account
Login
Premium
  • 473 Views
  • 5 replies
  • 0 likes

Profile location is changed but the billing address doesn't change

PlanFree/PremiumCountryUS/Mongolia Device(iPhone 14 pro, Macbook Pro 2021)Operating System(iOS 18, Mac 15.4) My Question or IssueI created my account back when I was in US and I was on free plan. Now I live in Mongolia and changed my country to Mongo...

Visitor

Plan Free/Premium Country US/Mongolia   Device (iPhone 14 pro, Macbook Pro 2021) Operating System (iOS 18, Mac 15.4)   My Question or Issue I created my account back when I was i...

Billy-J

Spotify Star

268 Views

1 replies

0 likes

Account
Premium
Subscription
  • 268 Views
  • 1 replies
  • 0 likes

How can a change my user name to what it should be it was hacked not mine

I am able to access my account, but user name is not correct after several accounts including my bank account were hacked

Visitor

I am able to access my account, but user name is not correct after several accounts including my bank account were hacked

Billy-J

Spotify Star

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

I have the premium family plan, issue using simultaneously.

My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.

Visitor

My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.

Maxim

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Change country and keep Premium Family plan

PlanPremium FamilyCountryCanada to USADevice Operating SystemWeb Browser My Question or IssueI recently moved from Canada to the US. I needed to update my payment information and country in the account settings. When I went to change the country to t...

Newbie

Plan Premium Family Country Canada to USA Device   Operating System Web Browser   My Question or Issue I recently moved from Canada to the US. I needed to update my payment inform...

Bittencourt

Spotify Star

665 Views

1 replies

0 likes

Account
Other
Premium
  • 665 Views
  • 1 replies
  • 0 likes

I lost my account

Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify account. I have since made a new email address: *bleep* I...

Visitor

Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify...

Maxim

Spotify Star

348 Views

1 replies

0 likes

Account
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'No account linked to email'

I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username.....but when I go on my email I still have the old...

Visitor

I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username...

Joan

Moderator

403 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Can't add Google as a sign-in method

My Question or IssueI can't add google as a sign in method.while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has been my issue all along.When i try to login with google...

Newbie

My Question or Issue I can't add google as a sign in method. while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has ...

Billy-J

Spotify Star

532 Views

1 replies

0 likes

Account
Login
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify - Location error

PlanPremiumCountryBrazil DeviceXiaomi 9itOperating SystemAndroid My Question or IssueMy spotify is showing that I´ve being using the app outside Brazil for more than 14 days, but I don´t know what is being blocked as I´m using at home.

Visitor

  Plan Premium Country Brazil   Device Xiaomi 9it Operating System Android    My Question or Issue My spotify is showing that I´ve being using the app outside Brazil f...

Ivelina

Moderator

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Everything Broke

So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s showing a big spike, so I figure something’s up an...

Newbie

So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s...

Billy-J

Spotify Star

412 Views

1 replies

0 likes

Account
Other
Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Merge accounts?

While I've found out through the community that merging playlists and saved artists is possible, I'd like to merge my old account (which is tied to an email address I no longer have access to) to a new account. While merging my playlists and any save...

Visitor

While I've found out through the community that merging playlists and saved artists is possible, I'd like to merge my old account (which is tied to an email address I no longer have access to) to a n...

Anyk17

Spotify Star

361 Views

1 replies

0 likes

Account
  • 361 Views
  • 1 replies
  • 0 likes

Não consigo aceder a minha conta premium

Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.

Visitor

Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.

Anyk17

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Retrieve premium account

My premium account has disappeared

Visitor

My premium account has disappeared

Anyk17

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Cancel Plan & Need to Upgrade to PREMIUM FAMILY?

I am currently subscribed to the Premium Duo Plan and have already paid the full yearly amount in one payment. I am now considering upgrading to the Premium Family Plan.Could you please let me know the correct procedure for this upgrade? Should I can...

Visitor

I am currently subscribed to the Premium Duo Plan and have already paid the full yearly amount in one payment. I am now considering upgrading to the Premium Family Plan. Could you please let me know...

Maxim

Spotify Star

527 Views

1 replies

0 likes

Account
Premium
  • 527 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change email

Plan Free/ Country United Kingdom Device Samsung galaxy note 20 ultra Operating System Android My Question or Issue I have tried to change my email but every time I try I get this: "For your protection, we are unable to process your request at the mo...

Casual Listener

  Plan Free/   Country United Kingdom   Device Samsung galaxy note 20 ultra   Operating System Android   My Question or Issue I have tried to ch...

Akar_m80

Casual Listener

760 Views

2 replies

0 likes

Account
  • 760 Views
  • 2 replies
  • 0 likes