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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078151 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078151 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49577 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49577 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145832 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145832 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Comment inscrire un mineur de 13 ans en France ?

Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales

  • Newbie
  • Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales
  • Elena
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas is not showing in Spotify settings

When I go to playback in Spotify settings, the toggle canvas is not appearing. My husband and I have Spotify Duo and Canvas is appearing in his account but not mine. Please help.

  • Not applicable
  • When I go to playback in Spotify settings, the toggle canvas is not appearing. My husband and I have Spotify Duo and Canvas is appearing in his account but not mine. Please help.
  • Vasil
  • Moderator
  • 93 Views
  • 3 replies
  • 0 likes
  • 93 Views
  • 3 replies
  • 0 likes

Superuser Contribution Forgot email address associated with premium account. Still being

Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new premium account, but need to figure out the old acco...

  • Not applicable
  • Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new p...
  • Elena
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is under my old email and I can’t receive my code to verify

I have a new card for payment and I can’t login cause my account is under my old email and I no longer have the number tied to the account. I need help fixing the situation

  • Not applicable
  • I have a new card for payment and I can’t login cause my account is under my old email and I no longer have the number tied to the account. I need help fixing the situation
  • Mario
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution New billing address

PlanPremiumCountry DeviceiPhone 13 pro maxOperating System(iOS 10) My Question or IssueWhen I try to upgrade my account to premium, I am prompted to enter my billing address to enter my card info. When I enter my new billing address, Spotify will not...

  • Visitor
  • Plan Premium Country   Device iPhone 13 pro max Operating System (iOS 10)   My Question or Issue When I try to upgrade my account to premium, I am prompted to enter my billing add...
  • AndresM
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Can I use the app on 2 phones?

I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?

  • Visitor
  • I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?
  • Maxim
  • Spotify Star
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had my spotify connected to my school mail, but i cant get in

I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices

  • Not applicable
  • I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices
  • Elena
  • Moderator
  • 45 Views
  • 1 replies
  • 1 likes
  • 45 Views
  • 1 replies
  • 1 likes

change my name in account settings

i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when i went to try it i was not given the opition to cha...

  • Newbie
  • i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when ...
  • Maxim
  • Spotify Star
  • 53 Views
  • 1 replies
  • 1 likes
  • 53 Views
  • 1 replies
  • 1 likes

Superuser Contribution Je ne reçois pas votre mail pour que je puisse changer mon mot de passe

Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialiser mais vous devez m'envoyer un mail que je n'ai jam...

  • Not applicable
  • Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialise...
  • Elena
  • Moderator
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password change

I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my spotify?

  • Casual Listener
  • I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my s...
  • Alex
  • Moderator
  • 62 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 62 Views
  • 2 replies
  • 0 likes

Superuser Contribution Я не могу зайти в аккаунт чтобы поменять страну

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .

  • Not applicable
  • Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
  • Alex
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Living in another country

PlanPremium familiarCountryNetherlands- SpainDeviceiPhone Operating System(iOS 10 My Question or IssueI moved from the Netherlands to Spain.when I lived in the Netherlands I had “Spotify premium” and was part of the family account of my father. now I...

  • Visitor
  • Plan Premium familiar Country Netherlands- Spain Device iPhone  Operating System (iOS 10   My Question or Issue I moved from the Netherlands to Spain. when I lived in the Netherl...
  • Maxim
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 40 Views
  • 1 replies
  • 0 likes

how does the second person listen to the account? t

How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts

  • Not applicable
  • How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts
  • Maxim
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change duo billing details

I am the plan manager and I can see no way to change the billing details

  • Casual Listener
  • I am the plan manager and I can see no way to change the billing details
  • Jeremy
  • Moderator
  • 50 Views
  • 2 replies
  • 0 likes
  • 50 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment

I notice on my account you all took out two payments why is that ????

  • Visitor
  • I notice on my account you all took out two payments why is that ????
  • Mario
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Premium
  • 61 Views
  • 1 replies
  • 0 likes

Not receiving emails from Spotify

I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...

  • Casual Listener
  • I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
  • 45 Views
  • 0 replies
  • 0 likes
  • 45 Views
  • 0 replies
  • 0 likes