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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653585 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733975 Views
18 replies
29 likes
PlanFreeCountry Devicelenovo laptopOperating Systemwindows 10 My Question or Issueso i used to login with google,then from some point i got an erroe something went wrong,then i tried to login with that same email my self by password ,and again got so...
Plan Free Country Device lenovo laptop Operating System windows 10 My Question or Issue so i used to login with google,then from some point i got an erroe something went wrong...
Spotify Star
684 Views
1 replies
0 likes
PlanFreeCountryTurkeyDevicePCOperating SystemKubuntu 25.04 My Question or IssueI changed my email address because I decided to delete the old one. At first, the system said that I was using a new device and that I couldn't change my email address. Ho...
Plan Free Country Turkey Device PC Operating System Kubuntu 25.04 My Question or Issue I changed my email address because I decided to delete the old one. At first, the system said t...
Spotify Star
338 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE 3rd genOperating SystemiOS 18.5 My Question or IssueI don’t see any option to remove my two existing credit cards, I don’t have their security numbers anymore because they are disposed of, and I get an e...
Plan Premium Country United States Device iPhone SE 3rd gen Operating System iOS 18.5 My Question or Issue I don’t see any option to remove my two existing credit cards, I do...
Moderator
273 Views
1 replies
0 likes
Hello Spotify Support,I am unable to log into my Spotify account. When I try to log in with my email, it says the email is already registered, but when I try to reset the password, it says the email is not associated with any account.Could you please...
Hello Spotify Support, I am unable to log into my Spotify account. When I try to log in with my email, it says the email is already registered, but when I try to reset the password, it says ...
Casual Listener
143 Views
2 replies
0 likes
PlanNon-owner member of Family PlanCountryUSADevice(Chrome Browser) Bug Report:I experienced a bug on the confirmation screen that appears when you cancel a premium subscription as a non-owner participant of a premium family plan. The page includes a...
Plan Non-owner member of Family Plan Country USA Device (Chrome Browser) Bug Report: I experienced a bug on the confirmation screen that appears when you cancel a premium subscriptio...
Spotify Star
406 Views
1 replies
0 likes
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)PlanPremiumCountryIs brasil, should be germany My Question or IssueI do have premium individual Prepaid but my Country is wrongly Brasil.System ...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Plan Premium Country Is brasil, should be germany My Question ...
Casual Listener
1220 Views
5 replies
0 likes
(Hi, I need to chang my email address to my new one)
(Hi, I need to chang my email address to my new one)
Spotify Star
350 Views
3 replies
0 likes
I recently requested and received my Spotify Account History. While most of it seemed accurate, I was surprised by the "StreamingHistory_podcast_0" file. Specifically, there were a large number of podcasts included within the file that I have never l...
I recently requested and received my Spotify Account History. While most of it seemed accurate, I was surprised by the "StreamingHistory_podcast_0" file. Specifically, there were a large number of po...
Moderator
422 Views
1 replies
0 likes
I had an account conected to my mail and now it says there is no account with such a mail, i ve also made a supscription and i have also a receipt
I had an account conected to my mail and now it says there is no account with such a mail, i ve also made a supscription and i have also a receipt
Spotify Star
448 Views
1 replies
0 likes
Im trying to change my email, and when im putting the new one, its appears a menssage in red that says "Sorry, this email address is taken” but i dont have any accounts linked to that email, i dont know what to do.
Im trying to change my email, and when im putting the new one, its appears a menssage in red that says "Sorry, this email address is taken” but i dont have any accounts linked to that email, i dont k...
Moderator
244 Views
1 replies
0 likes
Could you please tell me why I am unable to log in to Spotify through the Integra Remote application on iOS?
Could you please tell me why I am unable to log in to Spotify through the Integra Remote application on iOS?
Spotify Star
339 Views
3 replies
0 likes
Unfortunately, I have forgotten my password and my registered email address no longer works. I am subscribed to a personal premium package which is debited from my account monthly. How can I access my account?
Unfortunately, I have forgotten my password and my registered email address no longer works. I am subscribed to a personal premium package which is debited from my account monthly. How can I access m...
Regular
258 Views
1 replies
0 likes
CountryNetherlandsDeviceLaptopOperating System Android, Windows 10 My Question or IssueIn have Premium Duo and I'm the administrator. I would like to chance to Basic Duo. But when I go for the change, I can't choose a basic one. Why?
Country Netherlands Device Laptop Operating System Android, Windows 10 My Question or Issue In have Premium Duo and I'm the administrator. I would like to chance ...
Spotify Star
250 Views
1 replies
0 likes
PlanPremium Country IndiaDevice(Lenovo tab)Operating System(Android ) My Question or IssueHow to transfer liked videos/data in new account
Plan Premium Country India Device (Lenovo tab) Operating System (Android ) My Question or Issue How to transfer liked videos/data in new account
Spotify Star
206 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceACER LaptopOperating SystemWindows 11 My Question or IssueI was listening to Spotify when I was suddenly logged out of my account. I tried signing back in but I was told my email wasn't associated with a Spotify accou...
Plan Premium Country Australia Device ACER Laptop Operating System Windows 11 My Question or Issue I was listening to Spotify when I was suddenly logged out of my account. I tried si...
Spotify Star
374 Views
1 replies
0 likes
PlanFreeCountryUSOperating SystemAndroid My Question or IssueSpotify will not let me open the app without saying i can only be abroad for 14 days. Im in the US, I live here, my country/region in my account is set to US and none of the help topics I h...
Plan Free Country US Operating System Android My Question or Issue Spotify will not let me open the app without saying i can only be abroad for 14 days. Im in the US, I live here, my c...
Moderator
464 Views
3 replies
0 likes
Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1 My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't login anymore. When I try to sign up again, it tells me that there already is an ...
Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1 My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't log...
Moderator
730 Views
3 replies
0 likes
Hey. I just payed for the premium. And accidentally did it with the old account instead of new. Is there any chance to transfer the subscription?
Hey. I just payed for the premium. And accidentally did it with the old account instead of new. Is there any chance to transfer the subscription?
Moderator
248 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
392 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceSamsung Galaxy S24 UltraOperating Systemn/a My Question or IssueI am looking to delete my Facebook but it is currently my only method of logging into my Spotify account. I want to move the login method to my email. I see th...
Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System n/a My Question or Issue I am looking to delete my Facebook but it is currently my only method of log...
Spotify Star
346 Views
1 replies
1 likes
