Bom dia ..estou com problema na minha conta . está sendo cobrado 2 planos

[user-removed]

Já cancelei uma, mas foi cobrado hoje

[Yordan]

Hi there!

Sounds like you have multiple Premium accounts. I'd recommend checking out this article where you'll find more info on how to proceed.

The Community is always here if there's anything else you need assistance with.

Cheers!

[L_Pop_names]

Olha eu tinha conseguido resgatar um Premium grátis de três meses mais agora estão me cobrando mais um e também eu nem tinha colocado débito ou crédito automático e por favor retire ou cancele esse plano por favor 

[L_Pop_names]

Gente me perdoem esse não e minha conta

[Eni]

Hey there @L_Pop_names, 

Thanks for reaching out about this and welcome to the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

If you don't want to be charged after the trial finishes, you'd need to cancel the subscription with these specific steps. 

If you've already been charged recently, we suggest that you reach out directly to our Support team through any of these channels so they can take a closer look and further assist you with this. 

Hope this helps. If you need a hand with anything else, the Community is here for you.