Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cambiar país en perfil

Cambiar país en perfil

En mi perfil sale Colombia como país, y es el único en la lista, e incluso cuando quiero contratar me sale en pesos colombianos. Mi país siempre ha sido Ecuador y debería salirme en dólares, posiblemente porque la región de idioma es similar y estoy al norte de Ecuador, haya seleccionado automáticamente ese país. Por favor su ayuda para que me pongan Ecuador y dólares.
Reply
1 Reply

Hi there,

 

Thanks for reaching out to the Community and welcome aboard!

We hope you don't mind us answering in English as this is the official language of the forum.

 

The country or region of your Spotify account is based on where you were when you signed up. In order for you to be able to change the region, you need to be present in that country currently.  If your account was opened in another country, you can change it to your current location after your previous Premium subscription expires or gets cancelled. You can read all about changing your regional settings here.

 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.

 

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts