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Can barely use Spotify on my laptop since the update! Refund???

Can barely use Spotify on my laptop since the update! Refund???

It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. The previous update was fast and worked a dream. The new follow features etc are all well and good, but I just want to be able to listen to music!!

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1 Reply

Hey! Welcome to the community 🙂

If you want to discuss refunds, you will need to get in touch with the customer services team directly using the online contact form. There is a large topic of feedback about the new client here if you want to add your thoughts there too. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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