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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 198054 Views
  • 720 replies
  • 63 likes
  • Account
  • 198054 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102128 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102128 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55167 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55167 Views
  • 58 replies
  • 8 likes

Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

  • Newbie
  • Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, ...
  • MattSuda
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

  • Visitor
  • I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

  • Newbie
  • Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried t...
  • 54 Views
  • 0 replies
  • 0 likes
  • 54 Views
  • 0 replies
  • 0 likes

Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

  • Newbie
  • I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting t...
  • Liam
  • Community Legend
  • 123 Views
  • 2 replies
  • 0 likes
  • 123 Views
  • 2 replies
  • 0 likes

Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...

  • Newbie
  • My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a...
  • 731 Views
  • 0 replies
  • 1 likes
  • 731 Views
  • 0 replies
  • 1 likes

Premium problems

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the trial has ran out and now it only says I am on the ...

  • Casual Listener
  • I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the ...
  • Georgemontagu
  • Casual Listener
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

Discounted rates of any sorts?

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it. I'll happily pay for the service to stream music to my phone (which I might add is the ...

  • Newbie
  • So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it.   I'll happily pay for the ...
  • user-removed
  • Not applicable
  • 382 Views
  • 1 replies
  • 2 likes
  • 382 Views
  • 1 replies
  • 2 likes

Still saying I have a trial even though I have Premium

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

  • Casual Listener
  • I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?
  • Sam
  • Spotify
  • 123 Views
  • 2 replies
  • 0 likes
  • 123 Views
  • 2 replies
  • 0 likes

account disabled

Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. I would love to re-sign up for spotify premium. I just can...

  • Casual Listener
  • Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. &nb...
  • taywilliams
  • Casual Listener
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

HELP ME PLEASE :(

Some one else is listening my spotify because I forgot my spotify online in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool

  • Newbie
  • Some one else is listening my spotify because I forgot my spotify online  in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool 😞
  • Sam
  • Spotify
  • 101 Views
  • 2 replies
  • 0 likes
  • 101 Views
  • 2 replies
  • 0 likes

Upgrade to premium hasn't registered

Hi there, I recently upgraded my account from Free user to Premium. When I purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrator. I set a new user and tried again but now can't get back to the do...

  • Newbie
  • Hi there,   I recently upgraded my account from Free user to Premium. When I  purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrato...
  • Richard
  • Roadie
  • 135 Views
  • 2 replies
  • 0 likes
  • 135 Views
  • 2 replies
  • 0 likes

Solved!! CHARGED TWO TIMES FOR CANCELLING MY SUBSCRIPTION!!

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS. WHY IS THERE NO HELP LINE TELEPHONE NUMBER?! How can you people run a business like this? I'm taking my business elsewhere I want my money BACK. I want a REF...

  • Casual Listener
  • SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS.   WHY IS THERE NO HELP LINE TELEPHONE NUMBER?!   How can you people run a business like ...
  • Richard
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Have been charged for one months Umlimited Subscription and it wont let me donwload anything!1

Hi I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Surely as I have been charged, I shoud still be able to use the 'umlim...

  • Casual Listener
  • Hi   I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Sur...
  • Sam
  • Spotify
  • 149 Views
  • 6 replies
  • 0 likes
  • 149 Views
  • 6 replies
  • 0 likes

Privacy worries and facebook linking

Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recently launched in Finland. I will consider returning i...

  • Casual Listener
  • Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recent...
  • Stupify
  • Community Legend
  • 166 Views
  • 1 replies
  • 1 likes
  • 166 Views
  • 1 replies
  • 1 likes

Double charged, inactive account.

Hi I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one of the subscriptions (according to them it looked like i had 2 ac...

  • Newbie
  • Hi   I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one o...
  • meahtenoha
  • Spotify
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Over capacity on number of devices

I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even search for music. If I can't use it on this phone I ...

  • Newbie
  • I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even s...
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Cancelling This Months Spotify

I recently found out that I don't have enough money to pay for this month and it was suppose to be cancelled today. Can I have in any way this whole month cancelled cause if they do take the money out it will put my bank balance in the negative and w...

  • Casual Listener
  • I recently found out that I don't have enough money to pay for this month and it was suppose to be cancelled today. Can I have in any way this whole month cancelled cause if they do take the money ou...
  • MattSuda
  • Spotify Star
  • 94 Views
  • 3 replies
  • 0 likes
  • 94 Views
  • 3 replies
  • 0 likes

Random Playlists disappearing

I logged into my Spotify to discover several of my playlists were gone. It seems random (not alphabetical), though my largest playlists were the ones spared. Is there anyway to bring them back? I really liked them =(

  • Newbie
  • I logged into my Spotify to discover several of my playlists were gone. It seems random (not alphabetical), though my largest playlists were the ones spared. Is there anyway to bring them back? I rea...
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Solved!! Need help now!

I've been activating Spotify Premium and on my account online it says that I got it, but when I start the program and Spotify on my iPhone it still got Spotify Free. Why doesn't work?? I really need it to work quite now, because my 10 hours is used a...

  • Casual Listener
  • I've been activating Spotify Premium and on my account online it says that I got it, but when I start the program and Spotify on my iPhone it still got Spotify Free. Why doesn't work?? I really need ...
  • MattSuda
  • Spotify Star
  • 123 Views
  • 3 replies
  • 0 likes
  • 123 Views
  • 3 replies
  • 0 likes

I can't listen to Spotify

Okay, so I've tried this many times before. For some reason Spotify tells me that I've used my time of the day and it keeps telling me that for the next couble of days (3-5) so I can't listen to any music. I don't get it I thougt Spotify was a free m...

  • Newbie
  • Okay, so I've tried this many times before. For some reason Spotify tells me that I've used my time of the day and it keeps telling me that for the next couble of days (3-5) so I can't listen to any ...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes