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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551909 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130950 Views
74 replies
12 likes
Hi,I am asking for your support in the following matter since the Spotify support, though responding, does not seem to get the situation so far:My wife paid for her Spotify account via SOFORT during her time in Germany. Upon return to the USA her Ger...
Hi, I am asking for your support in the following matter since the Spotify support, though responding, does not seem to get the situation so far: My wife paid for her Spotify account via SOFORT...
Casual Listener
422 Views
2 replies
0 likes
When I try to download the player the language turns out to be dutch when I am in sweden. What am I doing wrong?
When I try to download the player the language turns out to be dutch when I am in sweden. What am I doing wrong?
Community Legend
281 Views
1 replies
0 likes
Hello, I accidentally Deleted my playlist, can you please help me restore it? Thank you, Erik
Hello, I accidentally Deleted my playlist, can you please help me restore it? Thank you, Erik
Community Legend
201 Views
1 replies
0 likes
In February I bought a Spotify gift card for $30 from a Target store. Today, I scratched off the code cover and tried to redeem the card, but I received a message that the card had already been used.What are the next steps I need to take?
In February I bought a Spotify gift card for $30 from a Target store. Today, I scratched off the code cover and tried to redeem the card, but I received a message that the card had already been used....
Community Legend
361 Views
1 replies
0 likes
Hi..I cannot access my account..change my password and nothing...It doesn,t allow me to log in..maybe someone is trying to get details??what can I do? thanks
Hi..I cannot access my account..change my password and nothing... It doesn,t allow me to log in..maybe someone is trying to get details??what can I do? thanks
Community Legend
167 Views
1 replies
0 likes
Like so many others before me, I tried to disconnect my Facebook account from my Spotify account. Immediately, it created a new account and I lost all access to my old one. I've tried to retrace my steps to no avail. Not only have I lost all of my pl...
Like so many others before me, I tried to disconnect my Facebook account from my Spotify account. Immediately, it created a new account and I lost all access to my old one. I've tried to ...
Not applicable
579 Views
2 replies
0 likes
Hi, Please can you help me. We keep getting this message and I have tried various solutions. I have checked payment and we have Premium on the desktop and that is all fine. I have deleted the App on the iPhone and re-installed it - all to no avail. W...
Hi, Please can you help me. We keep getting this message and I have tried various solutions. I have checked payment and we have Premium on the desktop and that is all fine. I have deleted th...
Casual Listener
2717 Views
4 replies
1 likes
I tryed multiple times unsuccessfully on March 7th to get Spotfy Premium thru BOKO And they couldn't go thru because a problem with SPRINT. Now i have fixed the Problem and come to find out Spotify has BLOCKED My Account... How do I fix this??? Pleas...
I tryed multiple times unsuccessfully on March 7th to get Spotfy Premium thru BOKO And they couldn't go thru because a problem with SPRINT. Now i have fixed the Problem and come to find out Spotify h...
Casual Listener
1581 Views
3 replies
0 likes
Why did my Premium Account got disabled??? My payment was done.
Why did my Premium Account got disabled??? My payment was done.
Not applicable
1606 Views
22 replies
0 likes
I created my Spotify account about month ago. As far i know for first 6 months only restricition of free account are commercials and after this time you are limited to 10 hours of playback / month. My question is why am i limited to 10 hours/month if...
I created my Spotify account about month ago. As far i know for first 6 months only restricition of free account are commercials and after this time you are limited to 10 hours of playback / month. ...
Regular
2303 Views
10 replies
0 likes
I have a Premium Subsription and I still can't get it to show up or sync into the Iphone. Using the Ipone was the reason I got this app. I've tried what you and everyone has suggested: loggin with my facebook account and I still have no success. Any ...
I have a Premium Subsription and I still can't get it to show up or sync into the Iphone. Using the Ipone was the reason I got this app. I've tried what you and everyone has suggested: loggin with my...
Community Legend
196 Views
1 replies
0 likes
So I sent a request to the "ContactSpotifySupport" But I though I should post here as well and see if I could get some faster feed-back. My story is last night I upgraded my account to Premium again, but when I signed up it had charged to a card I no...
So I sent a request to the "ContactSpotifySupport" But I though I should post here as well and see if I could get some faste...
Casual Listener
200 Views
1 replies
0 likes
I recently moved to Italy and will be living here until the end of the year. When i first moved Spotify wasn't available here, now it is, and now it seems like my Spotify isn't working because I've gone over some listening limit because I am not a pa...
I recently moved to Italy and will be living here until the end of the year. When i first moved Spotify wasn't available here, now it is, and now it seems like my Spotify isn't working because I've g...
Community Legend
255 Views
1 replies
0 likes
I have been round and round in circles on your website. I just want to cancel - I appear to have been charged £9.99 for my 'free' trial. Why is it so difficult just to choose a cancel option.
I have been round and round in circles on your website. I just want to cancel - I appear to have been charged £9.99 for my 'free' trial. Why is it so difficult just to choose a cancel opt...
Community Legend
298 Views
3 replies
0 likes
Hi There, I just purchased the 30 days free trial period (which turns into a premium membership automatically after these 30 days). I filled in all my creditcard credentials and recieved a confirmation from Spotify (a receipt for my purchase)... alth...
Hi There, I just purchased the 30 days free trial period (which turns into a premium membership automatically after these 30 days). I filled in all my creditcard credentials and recieved a c...
Not applicable
250 Views
2 replies
0 likes
I thought I bought my sister in Darwin, Australia a six month gift subscription to be 'delivered' on her birthday only to find that she didn't get anything. Looking at my receipt it looks like the redemption code has been sent to me at my email addre...
I thought I bought my sister in Darwin, Australia a six month gift subscription to be 'delivered' on her birthday only to find that she didn't get anything. Looking at my receipt it looks like the re...
Community Legend
218 Views
1 replies
0 likes
Hi, after much diffculty figuring out how to even go about deleting my account, I learned that I must e-mail you guys and wait for a response. This is dumb. I need this taken care of now and do not have time to wait around for a response. If a modera...
Hi, after much diffculty figuring out how to even go about deleting my account, I learned that I must e-mail you guys and wait for a response. This is dumb. I need this taken care of now and do not h...
Community Legend
306 Views
1 replies
0 likes
Hello all, Im new with Spotify and I have 1 question. I know now I have 14 days for using Spotify abroad, but I want to know is that period every time I leave USA and then come back or this is total 14 days all time?? Thanks in advance!
Hello all, Im new with Spotify and I have 1 question. I know now I have 14 days for using Spotify abroad, but I want to know is that period every time I leave USA and then come back...
Community Legend
784 Views
1 replies
0 likes
So I was getting emails that friends were subscribed to my playlists... but from the view on my side, there are 0 followers. Still having the issue. also, cant add tracks to playlists via drag and drop...just can do it via right click and "add to" di...
So I was getting emails that friends were subscribed to my playlists... but from the view on my side, there are 0 followers. Still having the issue. also, cant add tracks to playlists ...
Community Legend
215 Views
1 replies
0 likes
Dear Spotify, I originally created my Spotify account by logging in with Facebook, and I would like to change this. I no longer wish to use Facebook, and I am not keeping it just so that I can log into Spotify. I am aware that I can sign up for a new...
Dear Spotify, I originally created my Spotify account by logging in with Facebook, and I would like to change this. I no longer wish to use Facebook, and I am not keeping it just so that I c...
Spotify
379 Views
1 replies
0 likes
