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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551909 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130950 Views
74 replies
12 likes
Spotify
333 Views
3 replies
0 likes
I need help here, I don't know why the spotify client is detecting my IP address as foreign but when I go to the account page on my browser, its detected as USA.
I need help here, I don't know why the spotify client is detecting my IP address as foreign but when I go to the account page on my browser, its detected as USA. 😞
Spotify
414 Views
4 replies
0 likes
Case #: 00594967 Greetings, I recently received a Spotify gift card, and wanted to use it to activate premium mode. I had previously tried the free month of premium, and did not know that my credit card information was stored. I accidentally billed t...
Case #: 00594967 Greetings, I recently received a Spotify gift card, and wanted to use it to activate premium mode. I had previously tried the free month of premium, and did n...
Spotify
389 Views
3 replies
0 likes
Hi guys,I've had a Spotify account now for a while and recently it wont let me login because my couintry doesn't match my profile. I originally downloaded Spotify in The Netherlands, but have been travelling to and from Ireland regularly. Despite bei...
Hi guys, I've had a Spotify account now for a while and recently it wont let me login because my couintry doesn't match my profile. I originally downloaded Spotify in The Netherlands, but have been ...
Community Legend
244 Views
1 replies
0 likes
I was planning to use my NUS card to subscribe for a year, however I've continued with the standard renewal process thinking it would offer me to include the nus card discount at the payout. It didn't and I've been charged £9.99 from my card, is it p...
I was planning to use my NUS card to subscribe for a year, however I've continued with the standard renewal process thinking it would offer me to include the nus card discount at the payout. ...
Community Legend
350 Views
3 replies
0 likes
Please help! After deactivating Facebook, I couldn't get onto Spotify without reactivating my account. I went into Preferences and disconnected the connection to Facebook and now my account is messed up! I pay every month for a Premium account (last ...
Please help! After deactivating Facebook, I couldn't get onto Spotify without reactivating my account. I went into Preferences and disconnected the connection to Facebook and now my accou...
Community Legend
212 Views
1 replies
0 likes
Could you please explain why you,ve taken £9.99 from my paypal account for something I don't use, neither did I authorize the payment! My understanding was that this was free! How can I get a refund!!
Could you please explain why you,ve taken £9.99 from my paypal account for something I don't use, neither did I authorize the payment! My understanding was that this was free! How can ...
Community Legend
1259 Views
6 replies
0 likes
Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move in to my new rented house this week, i cannot do so...
Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move ...
Regular
831 Views
6 replies
0 likes
3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed and was chared again the full amount on the 7 th March. Bceaus...
3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed ...
Casual Listener
665 Views
6 replies
0 likes
Hi!I want to buy Spotify premium as a present for my cousing who lives in USA. I live in Sweden. Can I buy it with my Swedish credit card in Sweden or should I want until I travel to USA and buy it from there with my Swedish credit card, or buy prese...
Hi! I want to buy Spotify premium as a present for my cousing who lives in USA. I live in Sweden. Can I buy it with my Swedish credit card in Sweden or should I want until I travel to USA and buy it...
Casual Listener
601 Views
2 replies
0 likes
Today i try to login in my spotify account and its write to me that the username or password was incorrect, I try to login by facebook, but it still write thats it incorecct, I go to spotify.com and try to login in at the site and its write to me tha...
Today i try to login in my spotify account and its write to me that the username or password was incorrect, I try to login by facebook, but it still write thats it incorecct, I go to spotify.com and ...
Community Legend
497 Views
1 replies
0 likes
Hi - I like spotify and thought I'd try the first month free and clicked on the add... said you need to enter your creditcard details and will be charged in a months time if you don't cancel.Did this - and it emailed me a receipt saying I've been cha...
Hi - I like spotify and thought I'd try the first month free and clicked on the add... said you need to enter your creditcard details and will be charged in a months time if you don't cancel. Did th...
Community Legend
387 Views
1 replies
0 likes
If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings?
If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings?
Community Legend
954 Views
1 replies
0 likes
Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it has me under a "free trial". So confused, I was lovi...
Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it h...
Community Legend
182 Views
1 replies
0 likes
Log in then 5 seclater i keep getting disconnected, changed pass and still no fix, of course i told spotify but they dont give a **bleep** they directed me here
Log in then 5 seclater i keep getting disconnected, changed pass and still no fix, of course i told spotify but they dont give a **bleep** they directed me here
Regular
447 Views
12 replies
0 likes
Hol!!He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB.Solo lo que yo Sigo. Hay que caMBIAR alguna confi?? Gracias
Hol!! He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB. Solo lo que yo Sigo. Hay que caMBIAR alguna confi?? ...
191 Views
0 replies
0 likes
Created a new account just to post this. My original spotify account was disabled nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from spotify regarding the payment information). During that ti...
Created a new account just to post this. My original spotify account was disabled nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from s...
Community Legend
310 Views
2 replies
1 likes
Hi There, I'm a premium user, and while I love the idea of Spotify, I'm getting frustrated with a few bugs. Here are my issues: • When I enabled a fourth device, it took out my first device. I really, really wish I could control this myself (whch dev...
Hi There, I'm a premium user, and while I love the idea of Spotify, I'm getting frustrated with a few bugs. Here are my issues: • When I enabled a fourth device, it took o...
Newbie
280 Views
2 replies
0 likes
Hiya, I have relocated from the UK to the US. My UK Spotify Premium subscription still works, of course, but requires me to keep my UK credit card active. I would like to know two things: * Can I switch my account from a UK to a US one without having...
Hiya, I have relocated from the UK to the US. My UK Spotify Premium subscription still works, of course, but requires me to keep my UK credit card active. I would like to know two thing...
Newbie
9138 Views
5 replies
0 likes
How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swearing) of a song that is on there Thanks
How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swear...
Casual Listener
649 Views
4 replies
0 likes
