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Frustrating bugginess

Frustrating bugginess

Hi There,

 

I'm a premium user, and while I love the idea of Spotify, I'm getting frustrated with a few bugs.  Here are my issues:

 

• When I enabled a fourth device, it took out my first device.  I really, really wish I could control this myself (whch devices to allow offline access) rather than relying on Spotify to wipe out ALL the devices.  This just seems like an awkward solution.  Are we users not to be trusted with managing our own devices?

 

• I received an email stating that I have a personal message in the Spotify community.  It states "(To find your Private Messages look for the small envelope at the top right.)"  There is no such small envelope.  I even logged out and logged back in.  It's not there.  This is a bug.

 

•  The activity window often freezes, where I'll see the same user's activity is frozen for days on end.  

 

I feel that as a premium user these sorts of things should really be worked out. 

 

 

Reply
2 Replies

Hey! Welcome to the community 🙂 

 

- Devices work on a circular nature, meaning when you add a 4th one, whichever was added first will be withdrawn. For the ability to take control of device management, please show your support on this topic.

 

- You can only view your PMs on the Spotify community once you have made 1 post (to prevent spam accounts being made for PMing). You should now be able to see the envelope if you log out and back in again.

 

- That is strange, the activity feed should be dynamic. Are you sure its not just quiet times from the people you Follow? If you think it is an issue, try a clean reinstallation of the client.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

So one has to post a message just to get access to messages, even if there is nothing to say? Doesn't that seem.. strange?

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