Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't Create New Account

Can't Create New Account

I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me after hitting the "Submit" button.  Never was told the name was taken when first typing it.  Found others having the same issue and tried using the original sign-up page.  Was able to get past the username portion only to get a message the the email address was already being used.  I tried doing an password reset by submitting the email address and THEN get a message that the email is not associated with an account.

 

I did also try submitting via various browsers.  I was also going to try sending a smoke signal, but it's a windy day here.

 

Help?

Reply
2 Replies

Hey, this is weird. But I remember some other users having the same issue. You can't log in with your forum account? That should be a Spotify one.

poparitaville - Could you PM me the email address you're trying to sign up with? I'll then have a look into it, see what's going on.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts