Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't Log In/Can't Reset Password!

Solved!

Can't Log In/Can't Reset Password!

I made an account on spotify about 10 minutes ago, and it's not letting me log in. I have tried multiple usernames and passwords, and I'm logged in on the actual page, but not the actual spotify account. I've tried resetting my password, but I can't reset it without confirming my current password, which isn't working.

 

How can you resest your password without actually knowing your password? I know my email and username. Is there a link I could follow to fix this?

 

Thank you so much! I'm in the midst of stuyding for finals, and it would be wonderful to get this fixed ASAP so I can start listening to music in a more convient way then iTunes or YouTube! 🙂

Reply

Accepted Solutions
Marked as solution

Hello!

 

Make sure you are not logged in at all and clear your browsing data and visit this page. You should receive an email with a reset link! 🙂

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

View solution in original post

9 Replies
Marked as solution

Hello!

 

Make sure you are not logged in at all and clear your browsing data and visit this page. You should receive an email with a reset link! 🙂

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Thank you SO MUCH! 🙂

No problem 🙂 Glad it worked!

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

I can't use that r eset because spotify says I'm logged in through Facebook and I have to change my password in my settings.  I've done that and I still have no way to access Spotify.  It just sends me to the opening page with no ability to play music.  ???????

Which application are you trying to log into?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

spotify free subscription

@user-removed Are you logging in with the Facebook details of your 'Sue Knox' account?

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Hi have no idea how to use this but there is  no support for this program.

 

I tried logging in and some pop up window cme up asking if i was a new user or an existing user under 1232784079. I kept choosing 1232784079 and it kept going around in circles. Why? No idea.

 

So I chose new user the 15th tim i tried logging in and it created a new account with nothing in it. None of my playlists are there.

 

How do i access my old account 1232784079 again?

 

No option to reset password the first time around it kept asking me to login using facebook which i did 15 times.

 

Now it has created a new account with nothing there

@user-removed I replied to your other post.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random