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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653692 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734101 Views
18 replies
29 likes
everytime i log into spotify i cant find save music from that artists. i had over 10,000 tracks. what happened to the library. this is what i keep getting
everytime i log into spotify i cant find save music from that artists. i had over 10,000 tracks. what happened to the library. this is what i keep getting
Regular
10174 Views
5 replies
0 likes
I used several contact forms as well as several replies on the no-reply adress and got no reaction from the customer service or anybody else from spotify. I am so sick of this, what more can I do? Theres no phone number or anything else. Spotify prov...
I used several contact forms as well as several replies on the no-reply adress and got no reaction from the customer service or anybody else from spotify. I am so sick of this, what more can I do?&nb...
Community Legend
375 Views
4 replies
1 likes
Can someone assist me in signing off all devices please. I changed my password on Facebook, thinking it will help. But it didn't sign me off on spotify. Please help, with the new 3 devices on a account rule. Thanks for your time .
Can someone assist me in signing off all devices please. I changed my password on Facebook, thinking it will help. But it didn't sign me off on spotify. Please help, with the new 3 devices on a accou...
Community Legend
794 Views
2 replies
0 likes
I had upgraded my phone through vodafone and spotify premium was free with my contract for the 2 years, I upgraded back in February so I should still have it? The plaudits are there but greyed out and unavailable to play. Help!?
I had upgraded my phone through vodafone and spotify premium was free with my contract for the 2 years, I upgraded back in February so I should still have it? The plaudits are there but greyed out an...
Community Legend
1214 Views
1 replies
0 likes
Is there a way to listen to the new Your Music section offline? If not, is this in development?
Is there a way to listen to the new Your Music section offline? If not, is this in development?
Community Legend
322 Views
2 replies
0 likes
There seems to be a bug with Spotify's public playlists. My username is "klevstul" ( spotify:user:klevstul ) , and I have made and shared publicly the following six playlists: - OlympiatoppenOne spotify:user:klevstul:playlist:0LMvcyrCqe6SiTbuaq1BrJ- ...
There seems to be a bug with Spotify's public playlists. My username is "klevstul" ( spotify:user:klevstul ) , and I have made and shared publicly the following six playlists: - Olymp...
Regular
2054 Views
4 replies
0 likes
Hi there, i sent via cdbaby.com my work "In Ferner Nähe" obviously with the cover picture, but in Spotify this picture is'nt showing. According cdbaby.com the problem is a issue in Spotify. I want to start to promote my work, but the cover picture is...
Hi there, i sent via cdbaby.com my work "In Ferner Nähe" obviously with the cover picture, but in Spotify this picture is'nt showing. According cdbaby.com the problem is a issue in Spotify...
Community Legend
1006 Views
1 replies
0 likes
Hi, While redeeming a gift card last Friday, I accidently selected wrong when selecting the edition. Somehow, I selected Unlimited, while wanting Premium. All I wanted was to be able to download and listen to music offline. Can you please help me cha...
Hi, While redeeming a gift card last Friday, I accidently selected wrong when selecting the edition. Somehow, I selected Unlimited, while wanting Premium. All I wanted was to be able to download an...
Community Legend
494 Views
3 replies
0 likes
Hello, Two days ago i wanted to listen to my spotify Music by mobilephone, but i wasn't able to log in. It said i must have a premium account. The problem is i do have a premium account since a year, i still pay for it but i can't use it. Even on PC ...
Hello, Two days ago i wanted to listen to my spotify Music by mobilephone, but i wasn't able to log in. It said i must have a premium account. The problem is i do have a premium account since a...
Casual Listener
1523 Views
6 replies
0 likes
Can I have a member of staff close all my sessions please? I have changed my password, but if I remember correcctly, login details are cached on devices and desktops.
Can I have a member of staff close all my sessions please? I have changed my password, but if I remember correcctly, login details are cached on devices and desktops.
Community Legend
17351 Views
1 replies
0 likes
After clicking confirm purchase on the page to upgrade to premium, I get the attached warning that I'm being redirected to Myspace.com rather facebook.com for my account details. This has been happening for the last three days.... https://www.spotify...
After clicking confirm purchase on the page to upgrade to premium, I get the attached warning that I'm being redirected to Myspace.com rather facebook.com for my account details. This has been ...
Community Legend
571 Views
1 replies
0 likes
I'm thinking about cancelling my premium subscription, but my subscription was just renewed yesterday. Will I be able to keep premium features until the end of this cycle?
I'm thinking about cancelling my premium subscription, but my subscription was just renewed yesterday. Will I be able to keep premium features until the end of this cycle?
Community Legend
366 Views
2 replies
0 likes
Last month after months of subs I decided to get rid of autorenewal. I even googles how to do so, and did it. I was told my sub will end April. I checked my bank statement last week and i was charged AGAIN.This has to be fraudulent. I use spotify eve...
Last month after months of subs I decided to get rid of autorenewal. I even googles how to do so, and did it. I was told my sub will end April. I checked my bank statement last week and i was charged...
Community Legend
244 Views
1 replies
0 likes
To whom it may concern, My premium Spotify account was hacked either on 04/14/14 or 04/15/14. All of my playlists were deleted as well. I spent over an hour trying to login with what I know were absolutely correct login details. Somehow, even though ...
To whom it may concern, My premium Spotify account was hacked either on 04/14/14 or 04/15/14. All of my playlists were deleted as well. I spent over an hour trying to login wit...
Community Legend
427 Views
6 replies
0 likes
When i try to unsubscribe from premium, after i type my facebook password. the website sends me back to the "why are unsubscribing?" page, and under there it says "This form has expired. Please reload the page and try again" i have tried more than 7 ...
When i try to unsubscribe from premium, after i type my facebook password. the website sends me back to the "why are unsubscribing?" page, and under there it says "This form has expired. Please ...
Community Legend
942 Views
1 replies
0 likes
Hey! I am a Univeristy student and I have an NUS extra card and when input the number it wont let me process the payment so I am forced to pay in full, any body know the reason for this? Its Saying "Sorry, but you can't apply another student card to ...
Hey! I am a Univeristy student and I have an NUS extra card and when input the number it wont let me process the payment so I am forced to pay in full, any body know the reason for this?&n...
Not applicable
536 Views
1 replies
0 likes
Can anyone out there tell me how can I cancel this account. I have been trying for 3 months now. I went to the cite to contact them and filled out the cancellation e-mail, to no avail. So I have left a e-mail message on every e-mail address I can fin...
Can anyone out there tell me how can I cancel this account. I have been trying for 3 months now. I went to the cite to contact them and filled out the cancellation e-mail, to no avail. So I have left...
Community Legend
527 Views
1 replies
0 likes
I no longer see a way to unlink my Spotify account from my FB account and switch it to my new one. Or decuple it completly from FB would be ideal. Just don't want to loose my playlists.
I no longer see a way to unlink my Spotify account from my FB account and switch it to my new one. Or decuple it completly from FB would be ideal. Just don't want to loose my playlists. ...
Community Legend
262 Views
1 replies
0 likes
I have a Visa debit card. Specifically it's a card that my unemployment check goes onto. Why won't Spotify take this card as payment? Is there a limit on how much money needs to be on the card in order for them to take a payment? Or will they just no...
I have a Visa debit card. Specifically it's a card that my unemployment check goes onto. Why won't Spotify take this card as payment? Is there a limit on how much money needs to be on the card in ord...
Community Legend
235 Views
1 replies
0 likes
