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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406229 Views
  • 958 replies
  • 107 likes
  • Account
  • 406229 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175968 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175968 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

My spotify redeem code doesnt work

I moved to france for four months and over that time I had French Spotify, now I'm back in Ireland. I got a voucher today but can't redeem it, is there a way to go back to Irish spotify so I can?

  • Casual Listener
  • I moved to france for four months and over that time I had French Spotify, now I'm back in Ireland. I got a voucher today but can't redeem it, is there a way to go back to Irish spotify so I can?
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Spotify Charging My Account

I'm having an issue in which Spotify is charging me $10.00 a month; however, both of my accounts are free when e-mailing back and forth to customer service support. It's really annoying that it takes you guys over an hour to reply back when I have so...

  • Visitor
  • I'm having an issue in which Spotify is charging me $10.00 a month; however, both of my accounts are free when e-mailing back and forth to customer service support. It's really annoying that it takes...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Duplicate facebook account (no spotify username)

Essentially, I have two facebook spotify accounts. Both have auto-generated numerical usernames (as these are both accounts made when I logged in with facebook), so "logging in with your username" is not an option. Currently I have no playlist becaus...

  • Newbie
  • Essentially, I have two facebook spotify accounts.  Both have auto-generated numerical usernames (as these are both accounts made when I logged in with facebook), so "logging in with your userna...
  • aldoanzures
  • Newbie
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 265 Views
  • 2 replies
  • 0 likes

Wanting to follow Facebook friends I accidentally "dismissed"

Pretty straight forward question. I accidentally clicked X over a couple people when I actually wanted to follow them. Now I can't find them, even through searching. Let me know.

  • Casual Listener
  • Pretty straight forward question. I accidentally clicked X over a couple people when I actually wanted to follow them. Now I can't find them, even through searching.   Let me know. 
  • Peter__
  • Community Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • Account
  • 611 Views
  • 1 replies
  • 0 likes

Paid today, Premium user since 2012 - unknown mail adress linked to my profile - can't change it

Hello, today i paid 9,99€ with "Sofortdauerauftrag". Since today, i got Ads and i'm no Premium User any more. But that's not the only problem i got with Spotify, i can't reach your customer service!!! Because another Email adress that is unknown to m...

  • Newbie
  • Hello,   today i paid 9,99€ with "Sofortdauerauftrag". Since today, i got Ads and i'm no Premium User any more. But that's not the only problem i got with Spotify, i can't reach your custo...
  • Peter__
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Premium account stolen

Hello, My premium account was stolen a few days ago, I've submitted a case "Spotify Case # 01443402" and still have not received assistance from anyone. This is quite frustrating that I cannot use the service that I am paying for. Can someone please ...

  • Visitor
  • Hello,   My premium account was stolen a few days ago, I've submitted a case "Spotify Case # 01443402" and still have not received assistance from anyone. This is quite frustrating that I ...
  • user-removed
  • Not applicable
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

Cant sign up for trial premium

hey there, i would like to try out spotify premium, it's just, i cant use my paypal account, it just wont accept it ! "Zurzeit können wir Ihre Anfrage leider nicht verarbeiten. Kehren Sie zu Spotify Finance Ltd zurück und wählen sie eine andere Optio...

  • Casual Listener
  • hey there, i would like to try out spotify premium, it's just, i cant use my paypal account, it just wont accept it ! "Zurzeit können wir Ihre Anfrage leider nicht verarbeiten. Kehren Sie zu&nb...
  • phipss
  • Casual Listener
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Solved!! If my phone is lost and not online, can my data be accessed?

Hi there, I lost an old iPhone (stolen? who knows?) It's gone, anyway. I have a Premium account and I've signed out of all devices, so that's fine. My question is - if someone finds it, can they access my offline music if they don't go online? i.e. P...

  • Casual Listener
  • Hi there,   I lost an old iPhone (stolen? who knows?) It's gone, anyway. I have a Premium account and I've signed out of all devices, so that's fine. My question is - if someone finds it, ca...
  • fatfirebug
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 273 Views
  • 2 replies
  • 0 likes

Spotify Premium works on my laptop but not my phone

Hello there, I purchased the spotify premium free trial yesterday (11/5/14) My laptop says that i have spotify premium, as does the accunt page on this website. However my phone app disagrees and when i try to download a playlist etc. tells me i need...

  • Casual Listener
  • Hello there,    I purchased the spotify premium free trial yesterday (11/5/14)   My laptop says that i have spotify premium, as does the accunt page on this website. However my...
  • boyberry95
  • Casual Listener
  • 3112 Views
  • 4 replies
  • 0 likes
  • 3112 Views
  • 4 replies
  • 0 likes

Solved!! I’ve been charged twice

Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I thought I supposed to be getting the 30 days free ...

  • Visitor
  • Hi I have been charged twice from my debit card for this premium service. I have subscribed a few minutes ago and checked from my Paypal activity that I was indeed charged twice. And another thing, I...
  • Peter__
  • Community Legend
  • 1191 Views
  • 30 replies
  • 0 likes
  • 1191 Views
  • 30 replies
  • 0 likes

I have been billed twice

I have been billed twice this month. Once on 5/7 and once again on 5/8. Could someone please help me get this resolved? p.s. I have gone to the "contact form" on several occasions and it will not work on my computer for whatever reason so this is my ...

  • Casual Listener
  • I have been billed twice this month. Once on 5/7 and once again on 5/8. Could someone please help me get this resolved?   p.s. I have gone to the "contact  form" on several occasions an...
  • Peter__
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Legit sites?

Are these official Spotify websites? They sell Spotify Gift Card codes online, is this legit? Should be right? As they have all the logo's and spotify in the domain name?

  • Newbie
  • Are these official Spotify websites?   <snip - mod edit>   They sell Spotify Gift Card codes online, is this legit? Should be right? As they have all the logo's and spotif...
  • Jason
  • Spotify Legend
  • 1418 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
    Subscription
    Unlimited
  • 1418 Views
  • 2 replies
  • 0 likes

Solved!! Paying $9.99 and not £9.99

Hi, What is necessary for me as a UK citizen to pay for Spotify with dollars? I can fly to the states for free (via my employer) or use a different IP and can obviously pay in any currency using paypal. So I guess I could set up a new Facebook and Sp...

  • Regular
  • Hi,   What is necessary for me as a UK citizen to pay for Spotify with dollars?   I can fly to the states for free (via my employer) or use a different IP and can obviously pay in a...
  • Andrewfi
  • Casual Listener
  • 7519 Views
  • 15 replies
  • 0 likes
  • 7519 Views
  • 15 replies
  • 0 likes

Premium not working although is paid

My premium account is not working either. Who can I contact?
Thank you!

  • Regular
  • My premium account is not working either. Who can I contact?<br>Thank you!
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Premium after eight months not working

hey guys, my premium isn't detected since a few days. Reinstalling and Relogging doesnt change anything. I have Premium for eight months without interuption now. Any Tweaks known for that problem? Or is there an official support phone number where i ...

  • Newbie
  • hey guys,   my premium isn't detected since a few days. Reinstalling and Relogging doesnt change anything. I have Premium for eight months without interuption now. Any Tweaks known for that ...
  • Peter__
  • Community Legend
  • 531 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
  • 531 Views
  • 12 replies
  • 0 likes

Media Streaming url

Hi I have a Roberts iStream Internet radio which had great (inbuilt) Last.fm functionality. Sadly now no longer supported hence joining Spotify. I need to input the media streaming url into www.wifiradio-frontier.com for my radio to connect to Spotif...

  • Newbie
  • Hi I have a Roberts iStream Internet radio which had great (inbuilt) Last.fm functionality. Sadly now no longer supported hence joining Spotify. I need to input the media streaming url into www.wifir...
  • Peter__
  • Community Legend
  • 3319 Views
  • 1 replies
  • 0 likes
  • Other
  • 3319 Views
  • 1 replies
  • 0 likes

Help Please!

I am trying to delete my account completely but cannot find any direction to doing so. Any help would be great. Thanks!

  • Visitor
  • I am trying to delete my account completely but cannot find any direction to doing so. Any help would be great. Thanks!
  • Grace
  • Spotify
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Redeemed with a code for spotify premium

Hi, I bought a card to redeem a code to be a premium user on spotify and I activated it on my iPhone but it isn't allowing me to listen to my music as a premium user.. How can I fix this?

  • Newbie
  • Hi, I bought a card to redeem a code to be a premium user on spotify and I activated it on my iPhone but it isn't allowing me to listen to my music as a premium user.. How can I fix this?
  • Peter__
  • Community Legend
  • 182 Views
  • 2 replies
  • 0 likes
  • Premium
  • 182 Views
  • 2 replies
  • 0 likes

Premium Account + stolen phone + cant remember credentials

So I lost my phone the other month and now have a new one. I cant remember my login details and it clearly wasnt my facebook login because that doesnt come up with my premium account. I need help! Im still being billed

  • Casual Listener
  • So I lost my phone the other month and now have a new one. I cant remember my login details and it clearly wasnt my facebook login because that doesnt come up with my premium account. I need help! ...
  • Peter__
  • Community Legend
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

why am i paying for 'free spotify'

i would like to cancel my spotify account. it tells me i only have the free account, yet i am being billed monthly for premium. when i go to the reciept page it says error. not sure why this cant be simple. the free version is all i now require, and ...

  • Newbie
  • i would like to cancel my spotify account. it tells me i only have the free account, yet i am being billed monthly for premium. when i go to the reciept page it says error. not sure why this cant be ...
  • Peter__
  • Community Legend
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes