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Can't Log In - Error: Sorry, couldn't find that.

Solved!

Can't Log In - Error: Sorry, couldn't find that.

Hi,
I have a free account and today I can't  log in from Chrome browser
I get the following error message: "Sorry, couldn't find that."
I already clean cookies, I have Flash Permission enabled, but this don't fix the issue.
I tryed to login in other browser (Edge) and I had no problems.I logged in and I could listen music, but I still can't by Chrome Browser.
I hope somone can give an help!

Reply

Accepted Solutions
Marked as solution

Hey @faderfa64!

 

No worries! Could you head to open.spotify.com and login there? Does the Web Player open with that link? Let me know how you get on! 🙂

 

Have a great day!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies

Hey @faderfa64! Welcome to the Spotify Community!

 

That's not cool! Could you fire over a screenshot of the error message you're seeing? Also, could you send over your OS and browser versions? I'd love to take a closer look.


Thanks, have a great day!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your reply!

Here you are the screenshot.Spotify Problem.png

Sorry Huib, I forgot to mention that my OS is Windows 10 and the version of the Chrome Browser is 58.0.3029.110

Greetings

Marked as solution

Hey @faderfa64!

 

No worries! Could you head to open.spotify.com and login there? Does the Web Player open with that link? Let me know how you get on! 🙂

 

Have a great day!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes I can!!! I can login with this link. Why?

Have a great day too!!!

Fabrizio

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