Help Wizard

Step 1


Can't Log In

Can't Log In

So here's my problem:


My phone won't let me use my username and password to sign into my account. However, I can sign in on my computer and tablet using the same username/password and the app let one of my friends sign in when they tried on my phone. I've tried reinstalling the app and changing my password but nothing will work. At first it logged me in for a fraction of a second but now it just locks me out. I have an up-to-date Samsung

1 Reply

Hello @asiansang31,

have you tried to reinstall you Spotify app like shown here?


Let me know how it goes:-)

Have a nice day!

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