Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't activate Premium

Can't activate Premium

Alrighty: i'm stuck in a Pay-Pal autorisation loop. I deleted my Facebook Account (Completely!) my Spotify Account was creatred with. So i created a new account that is made with my E-Mail and not with Facebook. I think Spotify won't autorise my Pay-Pal because it is/was used on another Account. What do i do now, i can't go on my old account and also can't get Spotify Premium. Help.

Reply
1 Reply

Hello. You can't really use the same payment method twice in different accounts. You can try to ask Spotify to delete your old account which is using your paypal account as payment method.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random