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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1479 Views
  • 0 replies
  • 7 likes
  • Security
  • 1479 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445176 Views
  • 970 replies
  • 108 likes
  • Account
  • 445176 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198717 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198717 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108072 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108072 Views
  • 70 replies
  • 11 likes

Necesito ayuda

Lo qué pasa es que compre una tarjeta de prepago y entonces ya la puse y todo y dice que ya tengo Spotify premium pero entro a spotify y en la app dice que no tengo, entonces no sé qué hacer, y tampoco sé si lo puse en el tema que es, pero les agrade...

  • Newbie
  • Lo qué pasa es que compre una tarjeta de prepago y entonces ya la puse y todo y dice que ya tengo Spotify premium pero entro a spotify y en la app dice que no tengo, entonces no sé qué hacer, y tampo...
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

use premium abroad

I have a premium account in Europe. Since two years I live abroad (Indonesia). Now my account is suddenly switched from premium to free. I can see that I paid for the service as usual. I needed to switch my account from Dutch to Indonesian. This mean...

  • Newbie
  • I have a premium account in Europe. Since two years I live abroad (Indonesia). Now my account is suddenly switched from premium to free. I can see that I paid for the service as usual. I needed to sw...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Devices list shows device that automatically takes over and changes music playing.

I'm listening on my Mac Pro app via work wifi, and an unknown device is listed in my "Devices" list. While this may be expected on such a widely tapped wifi profile, this device is NOT listed under my Account > Offline Devices. More importantly, I'm ...

  • Casual Listener
  • I'm listening on my Mac Pro app via work wifi, and an unknown device is listed in my "Devices" list. While this may be expected on such a widely tapped wifi profile, this device is NOT&nbsp...
  • osornios
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 254 Views
  • 1 replies
  • 0 likes

Country not listed

I cannot log in to spotify. I am not a premium subscriber. What should i do? I tried to change my country in my profile, but the country i'm in is not available. This is sad. :'(

  • Newbie
  • I cannot log in to spotify. I am not a premium subscriber. What should i do? I tried to change my country in my profile, but the country i'm in is not available. This is sad. :'(
  • osornios
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

All of my music was deleted and replaced.

I'm not sure if this is the right forum, and I'll definitely stop paying for my subscription if this isn't figured out soon. Wish I could call or email a tech specialist directly. I was having a hard time logging into spotify on my phone, and when I ...

  • Newbie
  • I'm not sure if this is the right forum, and I'll definitely stop paying for my subscription if this isn't figured out soon. Wish I could call or email a tech specialist directly.  I was having...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

I can't log in on spotify, my account doesn't get recognized.

Hi (I tried to log in on my account but my username and password aren't recognized anymore even when I want to reset my password... I do know my username and password because when I try to log in on my mobile I get kicked out from Spotify immediately...

  • Casual Listener
  •   Hi   (I tried to log in on my account but my username and password aren't recognized anymore even when I want to reset my password... I do know my username and password because when I ...
  • manacold
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 259 Views
  • 1 replies
  • 0 likes

Artist profile picture showing on desktop but not on mobile

Hi all,I submitted a new profile picture a couple days ago. It's showing up on the desktop version of spotify, but on mobile it just shows the generic missing photo icon. Any way to fix it?

  • Casual Listener
  • Hi all, I submitted a new profile picture a couple days ago. It's showing up on the desktop version of spotify, but on mobile it just shows the generic missing photo icon. Any way to fix it?
  • jgaglione
  • Casual Listener
  • 17098 Views
  • 9 replies
  • 2 likes
  • Account
  • 17098 Views
  • 9 replies
  • 2 likes

[HELP] My Spotify account is currently being used by someone else

Hello! My Spotify account is currently being used by someone else. I've changed password, but they're still using it, and they refuse to log out of it. Could someone please disconnect all the devices from my account? Thanks! Sincerely Kitttina Edit: ...

  • Newbie
  • Hello!   My Spotify account is currently being used by someone else. I've changed password, but they're still using it, and they refuse to log out of it. Could someone please disconnect...
  • SoulBrother
  • Casual Listener
  • 8508 Views
  • 15 replies
  • 0 likes
  • 8508 Views
  • 15 replies
  • 0 likes

Discovered on removed?

I have noticed that on artists pages the discovered on section has been removed, this is the section that shows what playlists the artists are in. Also the feature which shows cities with most listeners has been removed. Any reasons as to why? Cheers...

  • Newbie
  • I have noticed that on artists pages the discovered on section has been removed, this is the section that shows what playlists the artists are in. Also the feature which shows cities with most listen...
  • vsongs
  • Regular
  • 496 Views
  • 2 replies
  • 5 likes
  • Other
  • 496 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution Account hacked? Family members added without my confirmation

I have premium family account shared with my father and my wife's brother. Today my father said that spotify premium got disabled. I logged in via browser and checked family accounts. I see 4 members are added and my father removed from family accoun...

  • Casual Listener
  • I have premium family account shared with my father and my wife's brother. Today my father said that spotify premium got disabled. I logged in via browser and checked family accounts. I see 4 me...
  • 1290484408
  • Newbie
  • 17643 Views
  • 6 replies
  • 7 likes
  • Account
    Security
  • 17643 Views
  • 6 replies
  • 7 likes

Superuser Contribution Change pic of the playlist "Discover weekly"

The cover of the playlist "Discover weekly" has an old pic taken from old prifile picture in wich there is my ex. I want to know how can i change the cover of the playlist. I changed also the profile pic but it dosen't work. Thanks to everyone

  • Visitor
  • The cover of the playlist "Discover weekly" has an old pic taken from old prifile picture in wich there is my ex. I want to know how can i change the cover of the playlist. I changed also the profile...
  • user-removed
  • Not applicable
  • 593 Views
  • 1 replies
  • 0 likes
  • Account
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

Hello! I'm really stressed out cause i've been hacked on my Spotify Account (Not this account) where i'm paying for Premium and I can't acces it! The "hacker" has changed my email and I can seriouesly do nothing about it. I did use contact form thing...

  • Newbie
  • Hello!   I'm really stressed out cause i've been hacked on my Spotify Account (Not this account) where i'm paying for Premium and I can't acces it! The "hacker" has changed my email and I...
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double charged

Hi, i applied for the student discount but changed my mind so i went back. So that it should not of gone through. The thing is i went on my bank account and it said i have be charged twice and the transation went through yet when i go on the accounts...

  • Visitor
  • Hi, i applied for the student discount but changed my mind so i went back. So that it should not of gone through. The thing is i went on my bank account and it said i have be charged twice and the tr...
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot log into my Spotify account username is 2153ug6niabpd3pah5k2xntq.

I cannot log into my Spotify account username is 2153ug6niabpd3pah5k2xntq. I logged out on my phone and cannot login again. If I press forgotten password it does not recognise the username.

  • Newbie
  • I cannot log into my Spotify account username is 2153ug6niabpd3pah5k2xntq. I logged out on my phone and cannot login again. If I press forgotten password it does not recognise the username.
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail doesn't change to new Email

Hey. A few month ago I changed my Emailadress on Facebook and today I see, that Spotify didn't changed it. There is still my old Adress. But I cant change it in Spotify because it tells me, that I have to change it in Facebook. So now I have two diff...

  • Newbie
  • Hey. A few month ago I changed my Emailadress on Facebook and today I see, that Spotify didn't changed it. There is still my old Adress. But I cant change it in Spotify because it tells me, that I ha...
  • user-removed
  • Not applicable
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Wrong detail for no reason, unable to change!

HiIve noticed that my account details are completely wrong. My date of birth is wrong, no email and i cant change the country!My Spotify account is a Facebook account.The profile edit page directs me to a face personal detail page, but this page didn...

  • Casual Listener
  • Hi Ive noticed that my account details are completely wrong. My date of birth is wrong, no email and i cant change the country! My Spotify account is a Facebook account. The profile edit page dire...
  • user-removed
  • Not applicable
  • 560 Views
  • 7 replies
  • 0 likes
  • 560 Views
  • 7 replies
  • 0 likes

Superuser Contribution Lost Credit Card - Account Disabled

Hi! I recently lost my credit card and forgot to update my payment information. Now my account is disabled and I cannot log back in, even to change my info. I tried resetting my password, but it says that my username is not linked to an active accoun...

  • Newbie
  • Hi! I recently lost my credit card and forgot to update my payment information. Now my account is disabled and I cannot log back in, even to change my info.   I tried resetting my password, bu...
  • Melody
  • Spotify
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution 408 error without leaving a country

I did not leave the country for the whole year and i am having a 408 error. Why?? Help will be greatly appreciated.

  • Newbie
  • I did not leave the country for the whole year and i am having a 408 error. Why?? Help will be greatly appreciated.
  • Melody
  • Spotify
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution logged me out and saying any of my emails arent registered

So i go onto the spotify app to try to listen to music and sees that it logged me out, and wont let me log back in saying that my emails wont work and facebook isnt working either

  • Newbie
  • So i go onto the spotify app to try to listen to music and sees that it logged me out, and wont let me log back in saying that my emails wont work and facebook isnt working either 
  • Melody
  • Spotify
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artist name

I published an album but the name is wrong. I asked for "$cott" and it came out as "Cott". I already wrote to assistance but I received no reply.

  • Newbie
  • I published an album but the name is wrong. I asked for "$cott" and it came out as "Cott". I already wrote to assistance but I received no reply.
  • Melody
  • Spotify
  • 1358 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1358 Views
  • 1 replies
  • 0 likes