Announcements

Can’t change country in settings

Can’t change country in settings

Travelfitlist

Hi, I am trying to upgrade to a Premium account but am currently in the DR Congo for work. I am Canadian but started this account while overseas so it doesn’t want to accept my Cdn credit card or my postal code and puts my country in a US. When I try to edit my settings there are no other countries in the drop down menu but US. 

Reply
1 Reply

Hey there!

Thanks for posting your concern to the Spotify Community!

Are you able wait until you've returned to Canada before you subscribe to Spotify Premium? The country where your card was issued, and the country set in your profile must be the same for you to upgrade to Spotify Premium.

Cheers,
Tim

Suggested posts

Env: prod