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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653597 Views

13 replies

4 likes

Account
  • 653597 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733993 Views

18 replies

29 likes

  • 733993 Views
  • 18 replies
  • 29 likes

Rogers & Rogers

I signed up for the free 6-month Rogers Spotify Premium plan when I got a new phone contract in May. On Nov 15th (six months later) I was charged $19.99 from Rogers for "Spotify Premium Subscription" which I don't even have. I am unhappy about this c...

Newbie

I signed up for the free 6-month Rogers Spotify Premium plan when I got a new phone contract in May. On Nov 15th (six months later) I was charged $19.99 from Rogers for "Spotify Premium Subscription"...

197 Views

0 replies

0 likes

  • 197 Views
  • 0 replies
  • 0 likes

cant log in

you are taking 14.99 monthly out of my bank but my grandkid set this up and we can not remember email password or nothing please stop taking moneywe do want a account but it is not working right now

Casual Listener

you are taking 14.99 monthly out of my bank but my grandkid set this up and we can not remember email password or nothing please stop taking money we do want a account but it is not working right now

bizontax

Casual Listener

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Scam?

i just saw that spotify cost 10 euro for 3 months so i bought it and i only got 1 month sorry that the screen shot is in german

Casual Listener

i just saw that spotify cost 10 euro for 3 months so i bought  it and i only got 1 month            sorry that the screen shot is in german 

N3onxDanix

Casual Listener

1153 Views

6 replies

0 likes

Subscription
  • 1153 Views
  • 6 replies
  • 0 likes

I can't login at all

I can't login to my acc in the app(android). I just get logged out immediately. It worked well and I was listening to music just a couple of minutes ago. It doesn't give a message at all, sometimes it tells me to get premium or try a "14 day free tri...

Newbie

I can't login to my acc in the app(android). I just get logged out immediately. It worked well and I was listening to music just a couple of minutes ago. It doesn't give a message at all, sometimes i...

197 Views

0 replies

0 likes

Login
  • 197 Views
  • 0 replies
  • 0 likes

Why can't I listen to this album?

Hello all.Why can't I listen to this album?https://open.spotify.com/album/7rJiGK2Jwx86SIehPWrlWA Is there region block albums on Spotify?

Newbie

Hello all. Why can't I listen to this album? https://open.spotify.com/album/7rJiGK2Jwx86SIehPWrlWA   Is there region block albums on Spotify?

187 Views

0 replies

0 likes

Account
Other
Subscription
  • 187 Views
  • 0 replies
  • 0 likes

Premium payment 1 year 99,00 euros

Yesterday I paid my monthly subcription for 9,90 euros. Today i have pay the premium offer for 99,00 euros per 1 year. I would like to know if this annual payment star's the 1st of January until 31st of December 2018. Thanks.

Newbie

Yesterday I paid my monthly subcription for 9,90 euros. Today i have pay the premium offer for 99,00 euros per 1 year. I would like to know if this annual payment star's the 1st of January until 31st...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

I can't log in the App, and in the web yes i can.. Peru

Hi, Yesterday i take an offer here in Peru , " 0.99 for three months"..and i can't enter to the app they say me " sorry we have problems " since yewterday...and in the web there's no problem to log.Help please.!!!!Whoever What can i do if i want a re...

Newbie

Hi, Yesterday i take an offer here in Peru , " 0.99 for three months"..and i can't enter to the app they say me " sorry we have problems " since yewterday...and in the web there's no problem to log. ...

187 Views

0 replies

0 likes

  • 187 Views
  • 0 replies
  • 0 likes

Solved!! HELP!! Need to change country

Hey! Does anyone please can help me? I moved from Portugal to Saint Barths and now I can’t login in my account on Spotify, I tried to changed the country in my profile but when i click in the country’s only appears Portugal. What can I do?

Newbie

Hey! Does anyone please can help me? I moved from Portugal to Saint Barths and now I can’t login in my account on Spotify, I tried to changed the country in my profile but when i click in the country...

Maxim

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

can I customise the friend activity tab?

i don't want to get rid of this section completely but i'd rather not see what some people are listening to. is there a way to do this without unfollowing them?

Newbie

i don't want to get rid of this section completely but i'd rather not see what some people are listening to. is there a way to do this without unfollowing them?

225 Views

0 replies

0 likes

Premium
  • 225 Views
  • 0 replies
  • 0 likes

Change country and Credit card issues

Hello! So I have Spotify premium account in Portugal. Now I'm living in Germany and I want to change credit card to a german credit card. When I do that, it says that the country for the card is not supported (??). Then I try to change account countr...

Newbie

Hello!   So I have Spotify premium account in Portugal. Now I'm living in Germany and I want to change credit card to a german credit card. When I do that, it says that the country for the car...

bjessev

Newbie

303 Views

1 replies

1 likes

Account
  • 303 Views
  • 1 replies
  • 1 likes

Dissociated my Facebook account...spotify still showing my facebook name instead of User Name

Hi, I once associated my facebook account with my spotify premium account. Issue : the app (android and desktop) used to display my Facebook name (which I only use for facebook) everywhere, from the main interface to my playlists. I disabled Facebook...

Newbie

Hi, I once associated my facebook account with my spotify premium account. Issue : the app (android and desktop) used to display my Facebook name (which I only use for facebook) everywhere, from the ...

214 Views

0 replies

0 likes

  • 214 Views
  • 0 replies
  • 0 likes

Living abroad for 4 months can I switch my account from USA to NL?

Hello,I am currently living in the Netherlands. I set up a Spotify account and downloaded the app while in NL. I just got a notice that I cannot login because Spotify only works abroad for 14 days. Is there anyway I can change my account to NL? I wil...

Newbie

Hello, I am currently living in the Netherlands. I set up a Spotify account and downloaded the app while in NL. I just got a notice that I cannot login because Spotify only works abroad for 14 days....

IguanaSetup

Community Legend

190 Views

1 replies

0 likes

Account
Free
  • 190 Views
  • 1 replies
  • 0 likes

Profile in Google Search.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

Newbie

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...

bradavon

Roadie

3824 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My samsung is mixing up playlists

Every now and then my Samsung mixes up playlists. While listening to my own playlist, it keeps on switching to my daughter's playlist. I'm 100% sure she is not listening herself at that moment. We have Premium. Can anyone help, it's really annoying.....

Newbie

Every now and then my Samsung mixes up playlists. While listening to my own playlist, it keeps on switching to my daughter's playlist. I'm 100% sure she is not listening herself at that moment. We ha...

169 Views

0 replies

0 likes

  • 169 Views
  • 0 replies
  • 0 likes

How to send a direct message in Spotify

I would like to dm some playlist owners from my country in order to be featured if it's possible. However, I don't have the option in my android or pc app of Spotify to send messages. Those playlist owners are normal accounts.

Newbie

I would like to dm some playlist owners from my country in order to be featured if it's possible. However, I don't have the option in my android or pc app of Spotify to send messages. Those playlist ...

1617 Views

0 replies

1 likes

  • 1617 Views
  • 0 replies
  • 1 likes

Facebook email change hasn't carried over to Spotify

My Spotify account is linked to my facebook. I changed my email address recently, and like Spotify said to, I updated my facebook account with the new email address. It's been a few months and it still hasn't carried over to Spotify... what do I do? ...

Newbie

My Spotify account is linked to my facebook. I changed my email address recently, and like Spotify said to, I updated my facebook account with the new email address. It's been a few months and it sti...

190 Views

0 replies

0 likes

  • 190 Views
  • 0 replies
  • 0 likes

Trying to login. Had premium service. keep getting CSRF token is invalid...

I was somehow logged-off my premium account which i never do. Now i can't log back in even with the right password. Tried resetting password and keep receiving message "CSRF token is invalid"...no matter what password i use. Thank you for your help!

Newbie

I was somehow logged-off my premium account which i never do. Now i can't log back in even with the right password.  Tried resetting password and keep receiving message "CSRF token is invalid"....

273 Views

0 replies

0 likes

Login
  • 273 Views
  • 0 replies
  • 0 likes

Subject is premium

I want to stop my premium please tell me how do I do that because I no longer need it

Newbie

I want to stop my premium please tell me how do I do that because I no longer need it

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Won't let me log in

Whenever I try to log in to spotify on either my PC or phone (android) it just boots me out unless I turn the internet connections off for either. I know it's the correct log in info because it will let me log in when the wifi is off. I had to make a...

Casual Listener

Whenever I try to log in to spotify on either my PC or phone (android) it just boots me out unless I turn the internet connections off for either. I know it's the correct log in info because it will ...

slothbrah1

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Completely random playlists start in the middle of my songs. FURIOUS

I've had spotify premium for over a year, and for the last few months, on my iPhone, spotify will literally stop in the middle of a song, and start playing some random BS playlist out of nowhere. I don't want to hear Gucci or some other crappy music....

Newbie

I've had spotify premium for over a year, and for the last few months, on my iPhone, spotify will literally stop in the middle of a song, and start playing some random BS playlist out of nowhere. I d...

TwistedMind

Regular

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes