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Can't change my country (United States of America not available)

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Can't change my country (United States of America not available)

lenaraynaud
Visitor

Plan

Premium

Country

United States of America

Operating System

Windows 10

 

My Question or Issue

Hello,
I would like to change my account's country (I used to live in France, but now I live in the United States of America). It seems that the USA is not available on the list "Choose your country".
I have a premium account, my internet connection isn't restricted or behind a proxy or VPN, I have cleaned my browser's cache and cookies, and I also I tried on an incognito window but nothing seems to work.

2 Replies

Re: Can't change my country (United States of America not available)

Luan
Rock Star 13
Rock Star 13

Hey, @lenaraynaud 
Welcome to Spotify Community and thanks for reaching out here!

Considering you have a Premium subscription, you first need to change the payment method to one that's issued in the USA.

When you update your payment method, you will probably see the option to the new country. But have in mind that the country will only appear if you're physically there. 

 

More information about how to change your country or region here.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
Luan

LuanRock Star 13
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Re: Can't change my country (United States of America not available)

Dreamwastaken
Casual Listener

I think you need to change your subscription plan according to the respective countries

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