Help Wizard

Step 1


Can't connect on Android

Can't connect on Android

Since yesterday I can't connect to my account on my android device (Huawei p10 lite Android 7.0) I can do it on my pc but not on my phone the reason is "no account matching"
Edit: I can connect on web page on my phone but not on the app

1 Reply

Hey @AseTyr, welcome to the Spotify Community! 


Can you give us more details about what's happening? Also, can you send us a screenshot of the error messages you're getting?


Last but not least, can you let us know what device, operating system, and version of Spotify you're using?


Keep us posted 🙂

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