Help Wizard

Step 1

NEXT STEP

Can't connect on Android

Can't connect on Android

Hello,
Since yesterday I can't connect to my account on my android device (Huawei p10 lite Android 7.0) I can do it on my pc but not on my phone the reason is "no account matching"
Edit: I can connect on web page on my phone but not on the app

Reply
1 Reply

Hey @AseTyr, welcome to the Spotify Community! 

 

Can you give us more details about what's happening? Also, can you send us a screenshot of the error messages you're getting?

 

Last but not least, can you let us know what device, operating system, and version of Spotify you're using?

 

Keep us posted 🙂

Suggested posts