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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653692 Views

13 replies

4 likes

Account
  • 653692 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734101 Views

18 replies

29 likes

  • 734101 Views
  • 18 replies
  • 29 likes

Solved!! Adblocker legal?

Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?

Casual Listener

Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?

Noah

Spotify Star

4893 Views

1 replies

0 likes

Free
Other
  • 4893 Views
  • 1 replies
  • 0 likes

Ejected from account

Username: Premium I have this premium account, from which I was signed out after the last software upgrade, both on my cell phone (android) and my computer (mac) Now my password is not recognized, and when I ask for a password reset, I go t either a...

Newbie

Username:   <removed sensitive information> Premium I have this premium account, from which I was signed out after the last software upgrade, both on my cell phone (android) and ...

Robert_W

Community Legend

411 Views

1 replies

0 likes

Account
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nao consigo acessar minha conta

Estou com problema para acessar minha conta premium. Estou tentando recuperar minha senha mas diz q o email q coloco nao esta cadastrado, porem os emails de pagamentos chega normalmente nesse email. O q devo fazer?

Newbie

Estou com problema para acessar minha conta premium. Estou tentando recuperar minha senha mas diz q o email q coloco nao esta cadastrado, porem os emails de pagamentos chega normalmente nes...

user-removed

Not applicable

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Solved!! Error accepting TOS on the beta spotify developer site

Hello, Trying to go to my dashbord in spotify developer leads me here: https://beta.developer.spotify.com/dashboard/tos-accept If I try to accept this TOS nothing happens and an error is displayed at the top of the screen: >There was an error sending...

Casual Listener

Hello,   Trying to go to my dashbord in spotify developer leads me here:   https://beta.developer.spotify.com/dashboard/tos-accept   If I try to accept this TOS nothing happens a...

MattSuda

Spotify Star

1935 Views

2 replies

0 likes

Other
  • 1935 Views
  • 2 replies
  • 0 likes

paying 5 months up front

i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??

Casual Listener

i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??  

Lisa43

Casual Listener

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

ECADE

Hello!In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE.If I am premium Spotfy I can play the licensed songs in an environment and replace my signature of ECADE without the danger of legal justice a...

Visitor

Hello! In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE. If I am premium Spotfy I can play the licensed songs in an environment and replace my s...

phan_times

Community Legend

463 Views

1 replies

0 likes

Premium
Unlimited
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Qualcuno mi entra nell'account

Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco come fermarlo, qualcuno sa darmi qualche aiuto? No...

Newbie

Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco...

Jemi

Spotify Legend

958 Views

1 replies

0 likes

Security
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution restore my account and pay my subscription

Hi, recently i missed a payment and now my card has money and im ready to pay it, but my card keeps being decline. To the beginning, i tought it was a problem related to my account so i delete it, but it wasnt that. Now i would like to restore my acc...

Newbie

Hi, recently i missed a payment and now my card has money and im ready to pay it, but my card keeps being decline. To the beginning, i tought it was a problem related to my account so i delete it, bu...

user-removed

Not applicable

475 Views

1 replies

0 likes

Account
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is not really shuffle

I've noticed that shuffling only starts with one of my first songs and just makes it's way down my playlist. Spotify tells me to filter and sot the playlist but there is no way to do that with the new update, the playlist is permanently sorted by the...

Regular

I've noticed that shuffling only starts with one of my first songs and just makes it's way down my playlist. Spotify tells me to filter and sot the playlist but there is no way to do that with the ne...

Handplat

Regular

1159 Views

4 replies

1 likes

Android
shuffle
  • 1159 Views
  • 4 replies
  • 1 likes

Solved!! Song preview sharing on Facebook

Hello everyone, I tried to look for a solution here, but as I didn't find any, I'll ask! I've always shared Spotify songs on Facebook. I liked how the post included an immediate preview of the song, using the "play" button.Anyway, I recently noticed ...

Casual Listener

Hello everyone,   I tried to look for a solution here, but as I didn't find any, I'll ask!   I've always shared Spotify songs on Facebook. I liked how the post included an immediate pre...

user-removed

Not applicable

40332 Views

6 replies

5 likes

  • 40332 Views
  • 6 replies
  • 5 likes

No active account

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active account. Yet if i look for the account I can find it ...

Newbie

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active ac...

JuandeGF

Regular

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in.

I have tried to recover my account, I just can't access. I don't know what happened. Really I have tried like a week, but theres no where to sent eveything to make it faster. No phone number. No email. Just this forum where no one anwers. I'm really ...

Regular

I have tried to recover my account, I just can't access. I don't know what happened. Really I have tried like a week, but theres no where to sent eveything to make it faster. No phone number. No emai...

user-removed

Not applicable

470 Views

1 replies

0 likes

Account
  • 470 Views
  • 1 replies
  • 0 likes

Family member on primium account sees my credit info

I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name

Newbie

I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name 

Maxim

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution invitations failing

I have just signed up for premium. When I send an invitation to a family member and they click on "accept invitation" they are sent to a page that only allows a free trial, not to join under the family plan. I need help or I will have cancel our fami...

Newbie

I have just signed up for premium. When I send an invitation to a family member and they click on "accept invitation" they are sent to a page that only allows a free trial, not to join under the...

ZullyB

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinei ha 2 dias e ja esta cobrando. Nao eh 1 mes de graca?

tem 2 cobrancas do Spotify no minha fatura ja, 1 em processamento (aquela q eles chama de cobranca fake) e 1 cobranca ja processada, ou seja, ja na fatura. Quando eu assinei, dizia que tinha 30 dias de graca e que o primeiro pagamento era no outro me...

Newbie

tem 2 cobrancas do Spotify no minha fatura ja, 1 em processamento (aquela q eles chama de cobranca fake) e 1 cobranca ja processada, ou seja, ja na fatura. Quando eu assinei, dizia que tinha 30 dias ...

user-removed

Not applicable

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble

HolaDesde octubre 2017 se han pasado cobros dobles de spotify familar a mi cuenta, todos los meses, hasta enero 2018 incluido, 4 meses en total. Este mes de febrero, aun no finalizado, no lo puedo comprobar. Adjunto fotos como prueba (solo de 3 de lo...

Newbie

Hola Desde octubre 2017 se han pasado cobros dobles de spotify familar a mi cuenta, todos los meses, hasta enero 2018 incluido, 4 meses en total. Este mes de febrero, aun no finalizado,  no lo ...

user-removed

Not applicable

499 Views

1 replies

0 likes

Premium
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist nao encontrada

Minhas 2 playlists (Work in Progress HW e Som na caixa HW) nao podem ser encontradas por outros usuarios apenas com o nome da playlist. e necessario que eu envie o link para que acessem. Outra duvida, playlists colaborativas tambem sao publicas, nao ...

Newbie

Minhas 2 playlists (Work in Progress HW e Som na caixa HW) nao podem ser encontradas por outros usuarios apenas com o nome da playlist. e necessario que eu envie o link para que acessem. Outra duvida...

user-removed

Not applicable

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment

Hi! I want to pay premium thru my mobile carrier but it says something went wrong. I load up already. What should I do? Help please. Thank you.

Newbie

Hi! I want to pay premium thru my mobile carrier but it says something went wrong. I load up already. What should I do? Help please. Thank you.

ZullyB

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi musica va rapido.

Antes era con ciertas canciones, pero desde que note este cambio de velocidad me doy cuenta de que es en todas las canciones, va mas rapido de lo normal.Incluso el marcador de cuanto dura la cancion va rapido no llega a marcar lo que dura 1 segundo, ...

Newbie

Antes era con ciertas canciones, pero desde que note este cambio de velocidad me doy cuenta de que es en todas las canciones, va mas rapido de lo normal. Incluso el marcador de cuanto dura la cancio...

ZullyB

Roadie

14470 Views

1 replies

5 likes

  • 14470 Views
  • 1 replies
  • 5 likes

Superuser Contribution Problema accesso account

Buongiorno a tutti,ieri sera ho riavviato il telefono e all'accesso su Spotify mi chiedeva account e password. Ho fatto l'accesso con Facebook ma entrando mi sono ritrovata account vuoto come fosse al primo accesso e senza l'account premium. Ho prova...

Visitor

Buongiorno a tutti, ieri sera ho riavviato il telefono e all'accesso su Spotify mi chiedeva account e password. Ho fatto l'accesso con Facebook ma entrando mi sono ritrovata account vuoto come fosse...

Jemi

Spotify Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes