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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84668 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661330 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743196 Views
18 replies
29 likes
I tried to make a spotiy account and then it said that i already had an account with my e-mail.Im trying to log on to my spotify account but it does not work. Then i selected forgot password and it said my account is deactivated. I just want free spo...
I tried to make a spotiy account and then it said that i already had an account with my e-mail. Im trying to log on to my spotify account but it does not work. Then i selected forgot password and it...
Not applicable
454 Views
1 replies
0 likes
Hello all. So I have had a spotify premium account for some time now. I just got a new phone yesterday and I want to log into my account but I cannot remember my password to save my life. I tried doing the reset password thing but my username is not ...
Hello all. So I have had a spotify premium account for some time now. I just got a new phone yesterday and I want to log into my account but I cannot remember my password to save my life. I tried doi...
Casual Listener
480 Views
1 replies
0 likes
We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now?Info says that payments will start earlier as the existing credit will be prorated to family rates, but doesnt explain ho...
We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now? Info says that payments will start earlier as the existing cre...
Newbie
1788 Views
5 replies
0 likes
Hey there: I just tried to upgrade my account from Premium to a Family Plan because I thought my family might like it, but they don't want it. So I change it back to Premium, but it says: Your plan will change on 3/9/18 Days left on Premium for Famil...
Hey there: I just tried to upgrade my account from Premium to a Family Plan because I thought my family might like it, but they don't want it. So I change it back to Premium, but it says: &nbs...
Spotify Star
931 Views
1 replies
0 likes
I have my 2 children on the same Premium account as me and if I’m listening to music and one of them starts using Spotify it automatically defaults to listen on my phone or theirs. Ideally this option wouldn’t come up at all and we can all listen ind...
I have my 2 children on the same Premium account as me and if I’m listening to music and one of them starts using Spotify it automatically defaults to listen on my phone or theirs. Ideally this optio...
Casual Listener
4655 Views
2 replies
0 likes
My account has been hacked and the hacker has control. I have changed my password and disconnected all devices, yet he's is still there and can switch from my device to his. How do I remove and block him immediately? Thanks!
My account has been hacked and the hacker has control. I have changed my password and disconnected all devices, yet he's is still there and can switch from my device to his. How do I remove and block...
Spotify Star
876 Views
1 replies
0 likes
Hello i've been having problems logging in since i made my spotify account in bulgeria and i came back to Serbia and now i cannot log in or change my country, how would i fix this?
Hello i've been having problems logging in since i made my spotify account in bulgeria and i came back to Serbia and now i cannot log in or change my country, how would i fix this?
Spotify Star
459 Views
1 replies
0 likes
so, recently I bought 3 Months of Spotify premium but when I checked my subscription days it appears to me that I only have one month Please fix it
so, recently I bought 3 Months of Spotify premium but when I checked my subscription days it appears to me that I only have one month Please fix it
Composer
471 Views
1 replies
0 likes
Using Spotify premium on my iPhone 8 sometimes it stops playing what I want, it says “you are listening on U Pulse Lite” and starts playing some Italian music I don’t know. I don’t know how to make it stop. It is very annoying
Using Spotify premium on my iPhone 8 sometimes it stops playing what I want, it says “you are listening on U Pulse Lite” and starts playing some Italian music I don’t know. I don’t know how to make i...
Community Legend
1466 Views
1 replies
0 likes
Hi, we were living in Ireland for the past 7 years, last year we came back to Catalonia, and so I changed my country as Spain on my account, but my girlfriends still on as Irish account and there is no way to change it. Anyone came across something l...
Hi, we were living in Ireland for the past 7 years, last year we came back to Catalonia, and so I changed my country as Spain on my account, but my girlfriends still on as Irish account and there is ...
Roadie
571 Views
1 replies
0 likes
Hey, for 1 month I maked a Spotify artist Account and the Teams working very Slow. Im waiting 1 month and nothing happened.
Hey, for 1 month I maked a Spotify artist Account and the Teams working very Slow. Im waiting 1 month and nothing happened.
Casual Listener
538 Views
2 replies
0 likes
Hi all, I got an email from Spotify saying my Paypal payment failed. It had an option on the email to pay by mobile, I'm with Three (3) and I don't see the option. Can anyone advise? Thank you.
Hi all, I got an email from Spotify saying my Paypal payment failed. It had an option on the email to pay by mobile, I'm with Three (3) and I don't see the option. Can anyone advise? &nb...
Community Legend
900 Views
3 replies
0 likes
I used to be able to change my Spotify Community avatar (not the app), now I simply cannot find where to do it. I tried deleting the old avatar, now I can't upload a new one. Can anyone help me out?
I used to be able to change my Spotify Community avatar (not the app), now I simply cannot find where to do it. I tried deleting the old avatar, now I can't upload a new one. Can anyone hel...
Community Legend
971 Views
6 replies
0 likes
Logged off on my phone and tried to log back in and says user name or password incorrect. But I can log into website. Can anyone help me ?
Logged off on my phone and tried to log back in and says user name or password incorrect. But I can log into website. Can anyone help me ?
Community Legend
304 Views
1 replies
0 likes
I have four users on my premium account. My son and daughter have no issues but my other son and I cannot listen to spotify at the same time. I noticed that I tried to send an invite to us both both for some reason it just states invite pending. Plea...
I have four users on my premium account. My son and daughter have no issues but my other son and I cannot listen to spotify at the same time. I noticed that I tried to send an invite to u...
Community Legend
538 Views
3 replies
0 likes
Hi All, I had this accidental deleted playlist issue. And I also misplaced the Spotify icon. Then somehow the Spotify application was deleted. Here's the solution: Step #1:Go to Spotify online > Login to your account > YOU MUST CLICK FORGOT PASSWORD ...
Hi All, I had this accidental deleted playlist issue. And I also misplaced the Spotify icon. Then somehow the Spotify application was deleted. Here's the solution: ...
Composer
445 Views
1 replies
1 likes
I am registered to spotify through facebook. On my account settings page, it tells me that to change the email address associated with my spotify account, I must change it through my facebook account settings. However, I have already changed my email...
I am registered to spotify through facebook. On my account settings page, it tells me that to change the email address associated with my spotify account, I must change it through my facebook account...
Not applicable
501 Views
1 replies
0 likes
Hello, my problem starts weeks ago, while I listen my playlist normally and suddenly change the next song itself or change to another randomly that I'd never heard and always is the same kind of music (synthetic and no voice). I really need an explai...
Hello, my problem starts weeks ago, while I listen my playlist normally and suddenly change the next song itself or change to another randomly that I'd never heard and always is the same kind of musi...
Casual Listener
575 Views
2 replies
0 likes
I accidently put my student information on the wrong spotify account. How do I disconnect it to be able to apply it to MY spotify account?
I accidently put my student information on the wrong spotify account. How do I disconnect it to be able to apply it to MY spotify account?
Spotify Star
568 Views
1 replies
0 likes
Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a minha conta premium?
Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a...
Casual Listener
1012 Views
2 replies
0 likes
