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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653891 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734366 Views
18 replies
29 likes
Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a minha conta premium?
Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a...
Casual Listener
996 Views
2 replies
0 likes
Does Spotify have customer service chat? I thought I had used it bfore & I'm having trouble logging in-?
Does Spotify have customer service chat? I thought I had used it bfore & I'm having trouble logging in-?
Newbie
482 Views
1 replies
0 likes
hi when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username.
hi when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username.
Casual Listener
772 Views
3 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email (< Moderator Snip - removed for security >). Unti...
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, li...
Spotify
498 Views
1 replies
0 likes
Why is this happening? Is there a workaround for that or what ?
Why is this happening? Is there a workaround for that or what ?
Casual Listener
1476 Views
1 replies
2 likes
It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great internet connection and I'm searching or selecting a song...
It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great intern...
Spotify Legend
297 Views
1 replies
0 likes
Hi,Normally i login from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don't work.I try to log with my user name (wich is unsual), it wo...
Hi, Normally i login from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don'...
Casual Listener
902 Views
3 replies
0 likes
I noticed on my premium account that all of my playlists were deleted and new ones were added. The account still shows everything as my own but with a different email. My original email does not work to recover the password and the only way I can log...
I noticed on my premium account that all of my playlists were deleted and new ones were added. The account still shows everything as my own but with a different email. My original email does not work...
Spotify
380 Views
1 replies
0 likes
Hey it seems like somebody else is using my account, how do I check if they are and how do I block their IP access?
Hey it seems like somebody else is using my account, how do I check if they are and how do I block their IP access?
Spotify Star
531 Views
1 replies
0 likes
Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I used. Is there any way I can find out what email I used for...
Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I use...
Composer
483 Views
1 replies
0 likes
BonjourIl y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone et donc me reconnecter sur ce compte. Lorsque j'ai voulu me connecter ,...
Bonjour Il y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone et donc me r...
Spotify Star
824 Views
1 replies
0 likes
My account has been hacked. The person who has hacked my account has changed the email address connected with it to . Is there some way you can help me regain access to my account?
My account has been hacked. The person who has hacked my account has changed the email address connected with it to <removed for security>. Is there some way you can help me regain a...
Spotify Star
529 Views
1 replies
0 likes
Hola, como puedo volver a configurar, y en que carpeta van, las canciones sin conexion. Me refiero a la configuracion original de spotify, gracias
Hola, como puedo volver a configurar, y en que carpeta van, las canciones sin conexion. Me refiero a la configuracion original de spotify, gracias
Not applicable
1128 Views
1 replies
0 likes
I have now paid for Spotify,but it wont charge me until marc 6.?`? Why Can't it just charge me now and I can have full access and membership? so for the next 2 weeks I can skip a few songs and then just listen to advertising
I have now paid for Spotify,but it wont charge me until marc 6.?`? Why Can't it just charge me now and I can have full access and membership? so for the next 2 weeks I c...
Spotify Legend
318 Views
1 replies
0 likes
How do I find out which email account my username is registered to?
How do I find out which email account my username is registered to?
Community Legend
474 Views
1 replies
0 likes
I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't see anything about clearing my play history, and th...
I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't ...
Composer
5602 Views
2 replies
11 likes
Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playing music with my Spotify account. I didn't knew thi...
Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playi...
Community Legend
439 Views
1 replies
0 likes
Help, my favorites playlist dissapeared.
Help, my favorites playlist dissapeared.
Spotify Star
437 Views
1 replies
0 likes
Hey everybody, Not sure if I'm posting in the correct section (maybe it should be an idea?). It's about the community's frontend. I'm aware of the signature height limit which is in place for newer users. However, there's a little imperfection somewh...
Hey everybody, Not sure if I'm posting in the correct section (maybe it should be an idea?). It's about the community's frontend. I'm aware of the signature height li...
Spotify Star
1381 Views
6 replies
0 likes
Hey there! My name is Mina and my first single went live about 2 weeks ago. I’m using Distrokid and when the song went live, it went under a different Mina’s artist page. Is there a way to get this corrected? When I log into my artist’s page, it goes...
Hey there! My name is Mina and my first single went live about 2 weeks ago. I’m using Distrokid and when the song went live, it went under a different Mina’s artist page. Is there a wa...
Composer
5341 Views
4 replies
0 likes
