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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455606 Views
  • 973 replies
  • 109 likes
  • Account
  • 455606 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202024 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202024 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Solved!! Pricing currency

I'm confused by the pricing.......$12.99 per month.......is that USD or NZD? It makes a difference! How can someone tell which currency is being quoted? Surely it would be easy to add the currency symbols to the pricing plan details eg "$USD 12.99" t...

  • Casual Listener
  • I'm confused by the pricing....... $12.99 per month.......is that USD or NZD?  It makes a difference!  How can someone tell which currency is being quoted?  Surely it would be easy to...
  • Robbie_Law
  • Newbie
  • 3288 Views
  • 6 replies
  • 0 likes
  • Premium
  • 3288 Views
  • 6 replies
  • 0 likes

Kicked members

Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothing happened. Thank You.

  • Newbie
  • Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothi...
  • Bittencourt
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Can't find friend (possibly blocked)

Hi, I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I might have blocked him (since I was mad at him at the time). N...

  • Newbie
  • Hi,   I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I mi...
  • Maxim
  • Spotify Star
  • 3498 Views
  • 1 replies
  • 1 likes
  • 3498 Views
  • 1 replies
  • 1 likes

Me cargaron el pago a la tarjeta pero Spotify dice que hay problema con el pago

Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!

  • Casual Listener
  • Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
  • Onikun
  • Newbie
  • 902 Views
  • 5 replies
  • 5 likes
  • Account
    Subscription
  • 902 Views
  • 5 replies
  • 5 likes

seriously name change

My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...just not that one.

  • Visitor
  • My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...
  • Maxim
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks Premium Stopped?

I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.

  • Newbie
  • I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.
  • shanemtaylor9
  • Casual Listener
  • 1244 Views
  • 5 replies
  • 0 likes
  • 1244 Views
  • 5 replies
  • 0 likes

Solved!! premium klant maar ben nu ineens free

ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?

  • Casual Listener
  • ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?
  • Hubo
  • Community Legend
  • 24975 Views
  • 12 replies
  • 0 likes
  • 24975 Views
  • 12 replies
  • 0 likes

Email address

How to change my user email address?

  • Casual Listener
  • How to change my user email address?
  • Maxim
  • Spotify Star
  • 575 Views
  • 5 replies
  • 0 likes
  • Account
  • 575 Views
  • 5 replies
  • 0 likes

Facebook Temporary Error

Can't connect with facebook. Message: "Sorry there has been a temporary error, please try again later."

  • Casual Listener
  • Can't connect with facebook.   Message: "Sorry there has been a temporary error, please try again later."
  • Sebasty
  • Community Legend
  • 731 Views
  • 3 replies
  • 0 likes
  • 731 Views
  • 3 replies
  • 0 likes

Unknown device on Spotify connect

For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and changed my password, but it carried on. I then logg...

  • Newbie
  • For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and ...
  • IguanaSetup
  • Community Legend
  • 769 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 769 Views
  • 1 replies
  • 0 likes

Unable to use my credit card to upgrade, and cannot change my country....

Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card. When I try and change my country back to Aus it won't let me - it's just locked on canada...

  • Casual Listener
  • Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card.   When I try and change my country back to Aus it won't let me - it's ju...
  • Maxim
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Device connected to my account

Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts on the photo.

  • Casual Listener
  • Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts o...
  • HenriqueBacalha
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

2 accounts

I am still being charged by spotify yet my account says free. Why am I still being charged?

  • Newbie
  • I am still being charged by spotify yet my account says free. Why am I still being charged?
  • Luke
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 293 Views
  • 1 replies
  • 0 likes

Windows problems

I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?

  • Casual Listener
  • I just recently log into my account from a public computer  But forgot to log out on the application for windows  How do i log out from other devices?
  • Luke
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for artists something went wrong

Can someone help me with this? I can't verify my artist account.

  • Music Fan
  • Can someone help me with this? I can't verify my artist account.
  • TheChemistNL
  • Music Fan
  • 26620 Views
  • 6 replies
  • 0 likes
  • Other
  • 26620 Views
  • 6 replies
  • 0 likes

Can't edit my personal information

I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.

  • Visitor
  • I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.
  • user-removed
  • Not applicable
  • 984 Views
  • 5 replies
  • 0 likes
  • Account
  • 984 Views
  • 5 replies
  • 0 likes

Artist name wrong Capalization

Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change my name from "Eazyt." to "EazyT."? That would be so awesome. https://o...

  • Newbie
  • Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change...
  • Maxim
  • Spotify Star
  • 660 Views
  • 1 replies
  • 0 likes
  • Account
  • 660 Views
  • 1 replies
  • 0 likes

Signing in

It keeps on saying thatg my email and password aren't correct when they are an anyone help me?

  • Casual Listener
  • It keeps on saying thatg my email and password aren't correct when they are an anyone help me?
  • phan_times
  • Community Legend
  • 383 Views
  • 5 replies
  • 0 likes
  • 383 Views
  • 5 replies
  • 0 likes

Logging in while offline - Android

For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to online without logging in first! I tried going into my a...

  • Newbie
  • For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to onlin...
  • phan_times
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Login
  • 353 Views
  • 1 replies
  • 0 likes

My songs are gone

This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never seen before. They all say they were added a day ago too. Seems ...

  • Newbie
  • This morning when i went to use spotify on my phone and computer, they prompted me to log in again.   After logging in, all my Library -> Songs were gone and replaced with songs I've never ...
  • rossi1911
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • bug
  • 487 Views
  • 1 replies
  • 0 likes