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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290809 Views

529 replies

34 likes

Account
Free
  • 290809 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13677 Views

6 replies

11 likes

Security
  • 13677 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541072 Views

990 replies

114 likes

Account
  • 541072 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129657 Views

74 replies

12 likes

Account
Login
Premium
  • 129657 Views
  • 74 replies
  • 12 likes

Solved!! Add Informations

hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about the artist. Can anyone help me with this ? Thank yo...

Casual Listener

hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about ...

AnnikaWerth

Casual Listener

537 Views

2 replies

0 likes

Account
  • 537 Views
  • 2 replies
  • 0 likes

Wrong Birthday imported from facebook

I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...If this app has this kind of simple buggs , might as...

Visitor

I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...I...

Alex_Ice

Newbie

634 Views

2 replies

0 likes

Account
Other
  • 634 Views
  • 2 replies
  • 0 likes

PLS HELP! I have 2 Spotify accounts, I was just charged for premium but I don't have it because..

1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email address that I use.2. The Spotify app I originally ...

Newbie

1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email ...

jsannn

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Mailadres waarmee we account gemaakt hebben is niet meer in gebruik.

Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet steeds het emailadres van je account ingeven. Wat mo...

Newbie

Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet s...

fjx01

Newbie

773 Views

1 replies

0 likes

Account
  • 773 Views
  • 1 replies
  • 0 likes

Changement d'adresse mail via Facebook

Bonjour,Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Cependant, sur mon compte spotify c'est toujours mon an...

Newbie

Bonjour, Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Ce...

726 Views

0 replies

3 likes

  • 726 Views
  • 0 replies
  • 3 likes

Solved!! How do I cancel a free trial?

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new account that is connected to my facebook and link f...

Visitor

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new ...

joanne4444

Casual Listener

201598 Views

64 replies

14 likes

  • 201598 Views
  • 64 replies
  • 14 likes

Somebody's using my account, but I don't know how to stop it.

Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.

Newbie

Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.

IguanaSetup

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

My premium account has been hijacked

Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. I am now back in, but all my playlists and songs ha...

Newbie

Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. ...

user-removed

Not applicable

427 Views

1 replies

0 likes

Account
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! bugged logging in to open spotify

After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.

Casual Listener

After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.

Noah

Spotify Star

1644 Views

7 replies

0 likes

  • 1644 Views
  • 7 replies
  • 0 likes

created my account while traveling Canada now can't convince Spotify I live in US

I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was never given the option to choose where I am from nor...

Newbie

I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was n...

Bethany_Dawn

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Não consigo cancelar minha conta

Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.

Casual Listener

Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.

Bittencourt

Spotify Star

14377 Views

16 replies

2 likes

  • 14377 Views
  • 16 replies
  • 2 likes

Account login

My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mine. Please help.

Casual Listener

My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mi...

soundster

Music Fan

624 Views

3 replies

0 likes

Account
  • 624 Views
  • 3 replies
  • 0 likes

Solved!! Other users hijacking my account

Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being used elsewhere or, in the case of the iphone, someon...

Casual Listener

Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being...

Cooch448

Newbie

2575 Views

3 replies

0 likes

Security
  • 2575 Views
  • 3 replies
  • 0 likes

Logged out of my account, and now cant get back in

The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years and have never been logged out. I was logged out ye...

Newbie

The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years ...

kejt_

Community Legend

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

MY email wont update from facebook

My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I use to login to facebook...a new email. I cannot re...

Newbie

My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I ...

kejt_

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Change "Profile" Name - HOW?

The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talking about the "profile" name that sits next to the pi...

Newbie

The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talkin...

kejt_

Community Legend

459 Views

1 replies

0 likes

Account
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Handywechsel

Hallo, Ich wechsel mein Andriodhandy zu iphone.Wie kann ich Spotify Premium übertragen?

Newbie

Hallo,  Ich wechsel mein Andriodhandy zu iphone. Wie kann ich Spotify Premium übertragen?

Steffilein999

Newbie

4528 Views

2 replies

0 likes

  • 4528 Views
  • 2 replies
  • 0 likes

SALTOS DE CANCION

Por algun motivo que desconozco, tanto en modo off line como on line, mi spotify cambia de canción automaticamente. Es algo realmente molesto. Me lo hace sobre todo en el telefono y ahora en el pc. Estoy oyendo algo y de repente la canción cabia sola...

Newbie

Por algun motivo que desconozco, tanto en modo off line como on line, mi spotify cambia de canción automaticamente. Es algo realmente molesto. Me lo hace sobre todo en el telefono y ahora en el pc. E...

chilicongraphic

Casual Listener

2036 Views

1 replies

7 likes

Account
Other
Premium
  • 2036 Views
  • 1 replies
  • 7 likes

Want to buy Premium but can't change country

My banking is still in the UK so all my cards are from there, however I can't pay using my UK card because physically I am in Colombia. I understand (kind of) the predicament of charging me UK price (even though I'm not getting a UK salary anymore) b...

Roadie

My banking is still in the UK so all my cards are from there, however I can't pay using my UK card because physically I am in Colombia. I understand (kind of) the predicament of charging me UK price ...

ErickRGuetta

Community Legend

431 Views

1 replies

0 likes

Account
Premium
  • 431 Views
  • 1 replies
  • 0 likes

Premium via Transfer

Sebelumnya saya berlangganan spotify menggunakan kartu kredit, lalu saya ingin mencoba perbarui langganan menggunakan via transfer ATM. Nah saya pilih opsi yang 3 bulan premium dgn harga 149970, saya membayarnya menggunakan Internet Banking BCA. Lalu...

Newbie

Sebelumnya saya berlangganan spotify menggunakan kartu kredit, lalu saya ingin mencoba perbarui langganan menggunakan via transfer ATM. Nah saya pilih opsi yang 3 bulan premium dgn harga 149970, saya...

3602 Views

0 replies

0 likes

  • 3602 Views
  • 0 replies
  • 0 likes