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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4818 Views
  • 1 replies
  • 9 likes
  • Security
  • 4818 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466862 Views
  • 976 replies
  • 111 likes
  • Account
  • 466862 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206167 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206167 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115024 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115024 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Premium account, forget the email and password

(I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i forgot the email and the password, probably during th...

  • Casual Listener
  • (I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i fo...
  • beachdevo25
  • Music Fan
  • 1718 Views
  • 3 replies
  • 0 likes
  • 1718 Views
  • 3 replies
  • 0 likes

Solved!! How to reset family account and restart with a new adress

Hiİ do believe spotify family management tool is very very poor andnot user friendlyI invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adress. Later i cannot see it, i cannot change it and my da...

  • Casual Listener
  • Hi İ do believe spotify family management tool is very very poor andnot user friendly I invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adre...
  • Angelo1302
  • Newbie
  • 2087 Views
  • 5 replies
  • 0 likes
  • 2087 Views
  • 5 replies
  • 0 likes

Upgrade with paysafe card not working

HI , I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online shop " .. How can I get it work ?

  • Newbie
  • HI ,    I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online ...
  • Joycevg
  • Newbie
  • 844 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 844 Views
  • 2 replies
  • 0 likes

Solved!! "Lithium Community- Production" in Approved Applications

I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is? Any information would be appreciated, thanks. I went ahead and...

  • Casual Listener
  • I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is?   An...
  • evilsideburn
  • Newbie
  • 70670 Views
  • 10 replies
  • 9 likes
  • 70670 Views
  • 10 replies
  • 9 likes

My facebook email has not updated

Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am still having the problem. I updated it 2 days ago....

  • Newbie
  • Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am...
  • kejt_
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Been charged twice in 2 days for family premium why ???

Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy

  • Newbie
  • Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy 
  • kejt_
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Can't find my account

Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The money is coming out of my bank account and we can us...

  • Visitor
  • Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The m...
  • kejt_
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Acount sign in dosent work

I don't know why but i'm inserting my username and password but my account is'nt logging in at all.Beside that it dosen't even give a replay about the meter, not "email aderres or password is in correct" or some thing else at all.what can i do to fix...

  • Newbie
  • I don't know why but i'm inserting my username and password but my account is'nt logging in at all. Beside that it dosen't even give a replay about the meter, not "email aderres or password is ...
  • MauriceMV
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook connectivity

I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but no fix has been posted. Cheers

  • Regular
  • I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but...
  • Itsakindofmagic
  • Regular
  • 679 Views
  • 8 replies
  • 0 likes
  • 679 Views
  • 8 replies
  • 0 likes

Trouble linking Spotify to Google Assistant

I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spotify with my Google account and have tried linking w...

  • Casual Listener
  • I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spot...
  • 334 Views
  • 0 replies
  • 0 likes
  • Account
  • 334 Views
  • 0 replies
  • 0 likes

Family Plan: No one is able to accept my invite

I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this mess. Of course, all human beings at Spotify have a...

  • Newbie
  • I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this ...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!! Account Stolen Easily

I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day.Now i am paying premium for an account i cant even use! Support is being slow abo...

  • Newbie
  • I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day. Now i am paying premium for ...
  • Nodo1
  • Newbie
  • 4105 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 4105 Views
  • 2 replies
  • 0 likes

Wrong picture showing in search

Hello, I changed my profile picture, but when I do a search, I still see the old picture. How do I change that? thank you!

  • Newbie
  • Hello,   I changed my profile picture, but when I do a search, I still see the old picture. How do I change that?   thank you!
  • Maxim
  • Spotify Star
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Tarjetas de regalo

Compre una targeta de regalo en una tienda distribuidora, pero la acabo de activar, y en mi cuenta aparece como si aun no hubiese activado la cuenta premium, ¡ayuda!

  • Casual Listener
  • Compre una targeta de regalo en una tienda distribuidora, pero la acabo de activar, y en mi cuenta aparece como si aun no hubiese activado la cuenta premium, ¡ayuda!
  • mizluca
  • Newbie
  • 1762 Views
  • 8 replies
  • 0 likes
  • 1762 Views
  • 8 replies
  • 0 likes

Changing account, but keeping playlists?

I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another. That's OK, but what I would like to be able to do is somehow export my current playlists, so I can import them into my new ...

  • Visitor
  • I want to detach my premium account from facebook, which I understand means deleting my curent account and opening up another.  That's OK, but what I would like to be able to do is somehow expor...
  • IguanaSetup
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Premium
  • 397 Views
  • 1 replies
  • 0 likes

Solved!! Subscription problem: Oops something went wrong!

I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an error at the top sayng "Oops! Something went wrong! Pl...

  • Casual Listener
  • I am a student trying to upgrade to premium and every time I try to, I get to the end where I confirm payment and then I get redirected to the first page where you submit name and college with an err...
  • Stellistarz
  • Casual Listener
  • 74624 Views
  • 9 replies
  • 3 likes
  • Subscription
  • 74624 Views
  • 9 replies
  • 3 likes

Superuser Contribution My ex Wife's echo and dots show up on my account

Very similar issue as the one I keep seeing. But with a slight twist. We've been divorced for amost 2 years now. Before I had spotify premium. Once I got premium I was able to connect it to my echo. She somewhere in the last year got her own echo and...

  • Casual Listener
  • Very similar issue as the one I keep seeing. But with a slight twist.    We've been divorced for amost 2 years now. Before I had spotify premium.    Once I got premium I was a...
  • Alfredo
  • Roadie
  • 1177 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shutting down the link to facebook

I had a free spotify account connected to facebook and not my email. Then i got full access using my email and i cant connect to my Facebook because my old free account is. I want to shut down the old free account so i can connect my new one to faceb...

  • Newbie
  • I had a free spotify account connected to facebook and not my email. Then i got full access using my email and i cant connect to my Facebook because my old free account is. I want to shut down the ol...
  • Alfredo
  • Roadie
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't access account

I was forced to get a new email address. Now, due to change of email address, I can't recall password and have no way to get it sent to me. Any help would be appreciated.

  • Newbie
  • I was forced to get a new email address.  Now, due to change of email address, I can't recall password and have no way to get it sent to me.  Any help would be appreciated.
  • Alfredo
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Re: Songs not playing...

I just subscribed and want to know if i download and save songs on my playlist on spotify would i be able to listen to saved songs if i dont renew my subscribtion ..

  • Newbie
  • I just subscribed and want to know if i download and save songs on my playlist on spotify would i be able to listen  to saved songs if i dont renew my subscribtion .. 
  • rossi1911
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes