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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8911 Views
  • 1 replies
  • 9 likes
  • Security
  • 8911 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479939 Views
  • 979 replies
  • 111 likes
  • Account
  • 479939 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210400 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210400 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120551 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120551 Views
  • 72 replies
  • 12 likes

Spotify set to offline so can't log in

When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x had this problem since last night x help please x

  • Casual Listener
  • When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x ha...
  • kiteka009
  • Casual Listener
  • 901 Views
  • 4 replies
  • 0 likes
  • Login
  • 901 Views
  • 4 replies
  • 0 likes

Solved!! cambiar direccion

disculpen lo que pasa es que tengo contratado premium familiar pero a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma direccion pero en efecto ponemos mis datos y nada o algu...

  • Newbie
  • disculpen lo que pasa es que tengo contratado premium familiar pero  a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma...
  • Kokyneira02
  • Casual Listener
  • 6286 Views
  • 19 replies
  • 5 likes
  • 6286 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify thinks that I'm abroad

When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify abroad for 14 days. Pls help

  • Visitor
  • When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify ...
  • MaríaCamila
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Epic Collection Friend ...

I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this moment. I don't want to remove stuff from my carefu...

  • Visitor
  • I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this ...
  • user-removed
  • Not applicable
  • 2898 Views
  • 3 replies
  • 32 likes
  • 2898 Views
  • 3 replies
  • 32 likes

Superuser Contribution Plan familiar

Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va eliminar a los miembros de mi familia del plan! Cuál...

  • Newbie
  • Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va e...
  • Melody
  • Spotify
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Spotify keeps skipping to certain playlist.

Hi, I am having some trouble (almost drives me crazy) with my Spotify account. I use Spotify in my mobile phone and the ps4 app. Whenever I listen to a song it skips after couple of seconds and sometimes minutes to a certain playlist “massage therapy...

  • Newbie
  • Hi,  I am having some trouble (almost drives me crazy) with my Spotify account. I use Spotify in my mobile phone and the ps4 app. Whenever I listen to a song it skips after couple of seconds an...
  • Halloween-jax
  • Newbie
  • 783 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 783 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just signed up and cannot get the HULU to activate

HI, I just signed up with the student account. I am trying to activate my HULU account but cannot get it to allow it. Can anyone help me. It keeps saying it is for students only. BUt I have a student email I have all of that I dont know how to make i...

  • Newbie
  • HI, I just signed up with the student account. I am trying to activate my HULU account but cannot get it to allow it. Can anyone help me. It keeps saying it is for students only. BUt I have a student...
  • Melody
  • Spotify
  • 1265 Views
  • 1 replies
  • 0 likes
  • 1265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook and Don't Have Access to Email

Hi, I'm a Spotify Premium member. Originally, I signed up with Facebook but since then I've deleted my facebook account. Unfortunately, I also don't have access to the email I signed up with. I am currently logged in on Desktop and Mobile though. Any...

  • Newbie
  •   Hi,   I'm a Spotify Premium member. Originally, I signed up with Facebook but since then I've deleted my facebook account. Unfortunately, I also don't have access to the email I signed...
  • Melody
  • Spotify
  • 592 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with my account

I used my phone number make an account I do not have the number anymore but still used it to log in it will no longer let me and have no way to access it and I'm still getting charged!! Frustrating wish you had a number to call we do pay for our acco...

  • Newbie
  • I used my phone number make an account I do not have the number anymore but still used it to log in it will no longer let me and have no way to access it and I'm still getting charged!! Frustrating w...
  • MaríaCamila
  • Roadie
  • 504 Views
  • 1 replies
  • 0 likes
  • Account
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium

Hola, tengo varios días esperando a que se me active mi plan de Spotify Premium. Pague 3 meses en Oxxo y aún no me aparece y se me hace raro porque activaba el de un mes y si me aparecía luego luego. Alguien podría ayudarme por favor. Gracias

  • Newbie
  • Hola, tengo varios días esperando a que se me active mi plan de Spotify Premium. Pague 3 meses en Oxxo y aún no me aparece y se me hace raro porque activaba el de un mes y si me aparecía luego luego....
  • MaríaCamila
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing payment details after international move

I recently moved abroad, and I've closed my bank accounts in my former country. I forgot about my monthly Spotify payments. Obviously, I'm now receiving messages from spotify that I haven't paid my monthly fee and will lose my premium subscription so...

  • Newbie
  • I recently moved abroad, and I've closed my bank accounts in my former country. I forgot about my monthly Spotify payments. Obviously, I'm now receiving messages from spotify that I haven't paid my m...
  • MaríaCamila
  • Roadie
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Por favor me ajudem

Não consigo usar o spotify premium mesmo depois de pago, ja tentei de tudo que podia mas nao ativou a conta, recebi o recibo dizendo que foi aprovado e nada da conta premium funcionar. Como faço agora? peço reembolso ou espero algum tempo para que a ...

  • Casual Listener
  • Não consigo usar o spotify premium mesmo depois de pago, ja tentei de tudo que podia mas nao ativou a conta, recebi o recibo dizendo que foi aprovado e nada da conta premium funcionar. Como faço agor...
  • Bittencourt
  • Spotify Star
  • 610 Views
  • 3 replies
  • 0 likes
  • Account
  • 610 Views
  • 3 replies
  • 0 likes

Solved!! Email vinculado ao facebook não troca

Cadastrei minha conta do spotify através do facebook, alguns meses depois eu troquei meu email do facebook, porém no spotify continuou o mesmo, já tentei trocar para outros emails e o spotify não muda, mesmo dizendo que para alterar o email só é prec...

  • Newbie
  • Cadastrei minha conta do spotify através do facebook, alguns meses depois eu troquei meu email do facebook, porém no spotify continuou o mesmo, já tentei trocar para outros emails e o spotify não mud...
  • Bittencourt
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 596 Views
  • 1 replies
  • 0 likes

Paguei o premium e nao foi ativado

Por favor preciso de ajuda, paguei o premium a alguns dias e minha conta nao foi ativada, ja tentei de tudo, sair do aplicativo, desinstalei e instalei denovo e continua com a conta free.

  • Casual Listener
  • Por favor preciso de ajuda, paguei o premium a alguns dias e minha conta nao foi ativada, ja tentei de tudo, sair do aplicativo, desinstalei e instalei denovo e continua com a conta free.
  • Bittencourt
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Premium
  • 388 Views
  • 1 replies
  • 0 likes

Lost my mail info

Hi,I lose my mail info and password.but app is üstill log on and working properly.So, i want to change my spotify password but spotify sending a mail to my mail adress.Is there another method for change my password ?ThanksPS: Also i forgot my spotify...

  • Newbie
  • Hi, I lose my mail info and password.but app is üstill log on and working properly. So, i want to change my spotify password but spotify sending a mail to my mail adress. Is there another method f...
  • user-removed
  • Not applicable
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
  • 535 Views
  • 1 replies
  • 0 likes

More payment options.

Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.

  • Newbie
  • Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.
  • user-removed
  • Not applicable
  • 969 Views
  • 1 replies
  • 0 likes
  • Premium
  • 969 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Login Badges

Hey Guys, I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm not doing correctly or a certain amount of hours that has to pass?...

  • Roadie
  • Hey Guys,   I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm...
  • asciiM0
  • Roadie
  • 1262 Views
  • 3 replies
  • 1 likes
  • Other
  • 1262 Views
  • 3 replies
  • 1 likes

Double Billed - No Reply From Support Team - Case # 01932271

Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month (October now November) I have been billed twice. Pl...

  • Regular
  • Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month ...
  • rsnow
  • Newbie
  • 1378 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1378 Views
  • 10 replies
  • 0 likes

account name

Hello, My account was infected the spotiamb recently, then the spotify staff help me to open a new account and transfer everything form my old account to the new one. However, I just found that my account name is a crazy random code, though it show m...

  • Newbie
  • Hello,    My account was infected the spotiamb recently, then the spotify staff help me to open a new account and transfer everything form my old account to the new one. However, I just f...
  • Maxim
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 524 Views
  • 1 replies
  • 0 likes