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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9021 Views
  • 1 replies
  • 9 likes
  • Security
  • 9021 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481732 Views
  • 979 replies
  • 111 likes
  • Account
  • 481732 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210857 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210857 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120873 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120873 Views
  • 72 replies
  • 12 likes

One day premium pass?

Is there such thing as a one day premium pass that includes playing offline?

  • Newbie
  • Is there such thing as a one day premium pass that includes playing offline?
  • randomspotfuser
  • Music Fan
  • 10682 Views
  • 2 replies
  • 2 likes
  • Premium
  • 10682 Views
  • 2 replies
  • 2 likes

Superuser Contribution Problemas con música descargada en modo offline.

Hola a todos. Quisiera que me ayuden con éste problema. Resulta que la música descargada no se reproduce offline, ya borré dispositivos, ya reinstalé la aplicación y nada. Cuando vuelvo a entrar a dispositivos offline, aparecen algunos del año pasado...

  • Casual Listener
  • Hola a todos. Quisiera que me ayuden con éste problema. Resulta que la música descargada no se reproduce offline, ya borré dispositivos, ya reinstalé la aplicación y nada. Cuando vuelvo a entrar a di...
  • crespo_saenz99
  • Casual Listener
  • 10384 Views
  • 2 replies
  • 1 likes
  • 10384 Views
  • 2 replies
  • 1 likes

Revoked Access

I accidentally pressed the revoke access button on my Spotify app for my PlayStation 4 and I can no longer open Spotify past the logo with the gray background on my PlayStation 4. I’ve tried reinstalling Spotify and connecting to the PlayStation 4 wi...

  • Newbie
  • I accidentally pressed the revoke access button on my Spotify app for my PlayStation 4 and I can no longer open Spotify past the logo with the gray background on my PlayStation 4. I’ve tried reinstal...
  • 448 Views
  • 0 replies
  • 0 likes
  • Account
  • 448 Views
  • 0 replies
  • 0 likes

Family Spotify on multiple Amazon Echo devices

Hi! I have a family account and we have Spotify linked to our Amazon Echo devices. The problem is that I want to listen to my playlist on my Alexa, and everyone else does too. I am the account 'owner', but Spotify is connecting to my daughter's playl...

  • Newbie
  • Hi! I have a family account and we have Spotify linked to our Amazon Echo devices.  The problem is that I want to listen to my playlist on my Alexa, and everyone else does too.  I am the ac...
  • 597 Views
  • 0 replies
  • 0 likes
  • 597 Views
  • 0 replies
  • 0 likes

Solved!! Wrong Revoke Access For PlayStation Account

I accidentally clicked on Revoke Access on my PlayStation account in the App dashboard and now I can’t use Spotify on my PS4 anymore!I really want to know if it’s possible to change the setting again or not?

  • Casual Listener
  • I accidentally clicked on Revoke Access on my PlayStation account in the App dashboard and now I can’t use Spotify on my PS4 anymore! I really want to know if it’s possible to change the setting aga...
  • b151074
  • Newbie
  • 4862 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Other
  • 4862 Views
  • 8 replies
  • 0 likes

Logging into Spottify on a Samsung TV with Facebook Credentials

I am trying to log into my account on the app that is on my Samsung Smart TV. I set up my account using Facebook Credentials so I clicked on that. It would text me a passcode after an attempted login to use for a password but then when I went to put ...

  • Newbie
  • I am trying to log into my account on the app that is on my Samsung Smart TV. I set up my account using Facebook Credentials so I clicked on that. It would text me a passcode after an attempted login...
  • 22h6nke6cdcx5sr
  • Newbie
  • 5900 Views
  • 2 replies
  • 0 likes
  • 5900 Views
  • 2 replies
  • 0 likes

Login problems Premium account.

Hello ,I have a premium account in Holland and after new instal of phone lost my account credentials.It is impossible to get help in Holland .I have made a new account but just want help getting my old account back !I hope someone could help me get i...

  • Newbie
  • Hello , I have a premium account in Holland and after new instal of phone lost my account credentials. It is impossible to get help in Holland . I have made a new account but just want help gettin...
  • osornios
  • Spotify Star
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Change country

Hi, I'm Italian but I live in France so I have a French credit card, I want to set the country to Italy but I Can't with my card, how I can do it?

  • Newbie
  • Hi, I'm Italian but I live in France so I have a French credit card, I want to set the country to Italy but I Can't with my card, how I can do it?
  • osornios
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Someone is using my email address for their free account and using my username and premium !!

Went to log in today and was logged out !! When I selected forgot password ( which I did) it sent me someone else's user name !!! I thought maybe it was a mistake and followed the prompts. I then was logged in to someone else's FREE account with thei...

  • Casual Listener
  • Went to log in today and was logged out !! When I selected forgot password ( which I did) it sent me someone else's user name !!! I thought maybe it was a mistake and followed the prompts. I then was...
  • osornios
  • Spotify Star
  • 2140 Views
  • 4 replies
  • 0 likes
  • 2140 Views
  • 4 replies
  • 0 likes

Superuser Contribution Family plan - had to kick my daughter and wanted to add her again, but it doesn't work.

Hello, I have a premium account with the family plan. Lately I had to kick my daughter, since there were some issues and now I wanted to add her again. But she can't join our family plan anymore.What could the problem? She can click the invitation li...

  • Casual Listener
  • Hello, I have a premium account with the family plan. Lately I had to kick my daughter, since there were some issues and now I wanted to add her again. But she can't join our family plan anymore. ...
  • Maru1234
  • Casual Listener
  • 708 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 708 Views
  • 2 replies
  • 0 likes

is it possible to buy 12 month suscription?

Im wondering if there is some way to just pay for 12 months and not worry about every month, if its possible, please, tell me a way, if not, just tell me so, thanks.

  • Newbie
  • Im wondering if there is some way to just pay for 12 months and not worry about every month, if its possible, please, tell me a way, if not, just tell me so, thanks.
  • Maxim
  • Spotify Star
  • 5723 Views
  • 1 replies
  • 0 likes
  • 5723 Views
  • 1 replies
  • 0 likes

Can't log in on ap

I'm trying to log in on the ap on my phone (android). Sadly it does'nt work. I already changed my password, changed Wi-Fi network, re-installed the ap and restarted my phone. The weird thing is that when I log in on my account on Chrome, it does work...

  • Newbie
  • I'm trying to log in on the ap on my phone (android). Sadly it does'nt work.    I already changed my password, changed Wi-Fi network, re-installed the ap and restarted my phone. The weird...
  • Robert_W
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 422 Views
  • 1 replies
  • 0 likes

Changing Country Setting On Spotify

Spotify doesn't let me change my location from Hong Kong to Israel (Spotify is available in Israel). I tried both ways: changing billing information (which didn't direct me to change my country, just said that the credit card did not match the countr...

  • Newbie
  •  Spotify doesn't let me change my location from Hong Kong to Israel (Spotify is available in Israel). I tried both ways: changing billing information (which didn't direct me to change my country...
  • Robert_W
  • Community Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • Account
  • 609 Views
  • 1 replies
  • 0 likes

I have automatic payment for 9.99 a month and you have been charging my account double .

You have been charging my account double each month for my premium. My account payment is supposed to be 9.99 per month. I keep getting a message my payment was declined but it shows up on my bank statement. I have records showing you are charging my...

  • Newbie
  • You have been charging my account double each month for my premium.  My account payment is supposed to be 9.99 per month.  I keep getting a message my payment was declined but it shows up o...
  • Robert_W
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! denuncia

Estoy denuncian

  • Casual Listener
  • Estoy denuncian
  • huga1213
  • Newbie
  • 2250 Views
  • 16 replies
  • 1 likes
  • Subscription
  • 2250 Views
  • 16 replies
  • 1 likes

Spotify set to offline so can't log in

When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x had this problem since last night x help please x

  • Casual Listener
  • When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x ha...
  • kiteka009
  • Casual Listener
  • 906 Views
  • 4 replies
  • 0 likes
  • Login
  • 906 Views
  • 4 replies
  • 0 likes

Solved!! cambiar direccion

disculpen lo que pasa es que tengo contratado premium familiar pero a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma direccion pero en efecto ponemos mis datos y nada o algu...

  • Newbie
  • disculpen lo que pasa es que tengo contratado premium familiar pero  a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma...
  • Kokyneira02
  • Casual Listener
  • 6294 Views
  • 19 replies
  • 5 likes
  • 6294 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify thinks that I'm abroad

When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify abroad for 14 days. Pls help

  • Visitor
  • When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify ...
  • MaríaCamila
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Epic Collection Friend ...

I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this moment. I don't want to remove stuff from my carefu...

  • Visitor
  • I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this ...
  • user-removed
  • Not applicable
  • 2899 Views
  • 3 replies
  • 32 likes
  • 2899 Views
  • 3 replies
  • 32 likes

Superuser Contribution Plan familiar

Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va eliminar a los miembros de mi familia del plan! Cuál...

  • Newbie
  • Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va e...
  • Melody
  • Spotify
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes