Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1456 Views
0 replies
7 likes
Security

1456 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445044 Views
970 replies
108 likes
Account

445044 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198673 Views
119 replies
116 likes
Account

1198673 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108052 Views
70 replies
11 likes
Account
Login
Premium

108052 Views
70 replies
11 likes

Unauthorized Artist in Library

Hi Everyone, I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise. I can't find anyway to remove this artist from my Library. Any tips? Cheers,Cliff

cmark
Regular
Hi Everyone, I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise. I can't find anyway to ...
2018-03-18 1:25:59 AM
2018-03-19 2:48:11 AM
cmark
Regular
921 Views
10 replies
0 likes
Account

921 Views
10 replies
0 likes

Double billing

How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.

Cranky2
Newbie
How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.
2018-03-18 11:04:50 PM
2018-03-19 2:38:13 AM
user-removed
Not applicable
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Wrong email address and forgotton password help!

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password!Could admin change my email address please? have filled in a contact form, but i'm worried i won't get an email sen...

againstsophie
Newbie
Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...
2013-04-12 11:41:38 AM
2018-03-19 2:35:27 AM
forevasmiles
Newbie
5392 Views
4 replies
0 likes

5392 Views
4 replies
0 likes

Member removed from family plan

See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got premium again. I was able to log in with Facebook and...

Edsoc
Newbie
See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got pr...
2018-03-14 5:31:05 PM
2018-03-19 1:41:25 AM
joel2762
Music Fan
480 Views
1 replies
0 likes

480 Views
1 replies
0 likes

Deactivated Facebook, cant log in

I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.

coltbaxt13
Newbie
I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.
2018-03-18 11:33:19 PM
2018-03-18 12:10:14 AM
user-removed
Not applicable
382 Views
1 replies
0 likes
Account

382 Views
1 replies
0 likes

Spotify doesn't accept my Credit Cards

Hi;I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit cards. Do you have any idea ??

SinToy
Casual Listener
Hi; I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit card...
2018-03-15 11:20:04 AM
2018-03-18 11:36:37 PM
SinToy
Casual Listener
790 Views
2 replies
0 likes
Account
Premium
Subscription

790 Views
2 replies
0 likes

Solved!! Someone else using my account.

Recently I’ve been having problems with people that I don’t know using my account. Cutting in and changing the song, creating playlist etc. When this happens I do the log out everywhere and reset my password. I sent an email to Spotify about it but n...

Sitdown
Casual Listener
Recently I’ve been having problems with people that I don’t know using my account. Cutting in and changing the song, creating playlist etc. When this happens I do the log out everywhere a...
2018-03-18 9:05:37 PM
2018-03-18 9:43:21 PM
Sitdown
Casual Listener
1061 Views
2 replies
0 likes

1061 Views
2 replies
0 likes

10000 songs limit

Just hit the 10k limit today.Never knew before that there was such a limit. I've been premium with a familial account for over 2 years. 400$ later I figure that I need to start to delete stuff. If i knew in the beginning I would have never become pre...

Herbmann33
Newbie
Just hit the 10k limit today. Never knew before that there was such a limit. I've been premium with a familial account for over 2 years. 400$ later I figure that I need to start to delete stuff. If ...
2017-03-26 6:37:42 AM
2018-03-18 9:25:13 PM
Gavingks
Music Fan
2946 Views
3 replies
28 likes

2946 Views
3 replies
28 likes

Superuser Contribution Cobro indebido de Spotify

Buen dia, Me cobraron dos veces como universitario y aun mi cuenta es gratis??A quien debo dirigirme???

catstone1974
Newbie
Buen dia, Me cobraron dos veces como universitario y aun mi cuenta es gratis?? A quien debo dirigirme???
2018-03-14 7:38:56 PM
2018-03-18 8:53:38 PM
Julian
Moderator
461 Views
1 replies
0 likes

461 Views
1 replies
0 likes

Superuser Contribution Keeps telling me my Facebook password is wrong and won't let me sign in.

NEED HELP. Trying to listen to some tunes. I haven't changed my password don't know why I'm even signed out of my account

DPorter85
Newbie
NEED HELP. Trying to listen to some tunes. I haven't changed my password don't know why I'm even signed out of my account
2018-03-15 10:04:05 PM
2018-03-18 8:46:50 PM
Julian
Moderator
598 Views
1 replies
0 likes
Login

598 Views
1 replies
0 likes

Superuser Contribution Phone app login malfunctioning

So I can login to my Spotify account normally on my laptop through both the pc application and web browser but it refuses to work on my phone (Facebook or username) I have uninstall and reinstall from the Google play store 3 times already and nothing...

ZerkhaKehs
Newbie
So I can login to my Spotify account normally on my laptop through both the pc application and web browser but it refuses to work on my phone (Facebook or username) I have uninstall and reinstall fro...
2018-03-16 12:55:02 PM
2018-03-18 8:31:16 PM
Julian
Moderator
406 Views
1 replies
0 likes
Account
Login

406 Views
1 replies
0 likes

Solved!! If I cancel my subscription, will it last until it has to be charge again?

I was wondering. If I cancelled my £9.99/month subscription NOW, will I still have spotify premium until the time is up? Or will I not have it at all after I cancel it?

Shane1
Casual Listener
I was wondering. If I cancelled my £9.99/month subscription NOW, will I still have spotify premium until the time is up? Or will I not have it at all after I cancel it?
2012-09-24 1:30:42 PM
2018-03-18 7:55:19 PM
Skullpro
Casual Listener
102471 Views
10 replies
4 likes

102471 Views
10 replies
4 likes

where to complain if you have problems

Hi,I've just lost the remaining songs I had from a pack I purchased a month a go although I downloaded new songs a week a go. Can anybody tell me who I should address to have a solution? I've already sent a complain to Spotify but I received no answe...

eldenakis
Newbie
Hi, I've just lost the remaining songs I had from a pack I purchased a month a go although I downloaded new songs a week a go. Can anybody tell me who I should address to have a solution? I've alrea...
2012-03-08 8:51:22 PM
2018-03-18 7:38:53 PM
nickiletzette7
Newbie
16572 Views
11 replies
7 likes

16572 Views
11 replies
7 likes

Perte identifiant et email

Bonjour pouvez vous retrouver mon identifiant spotify Premium grace a mes prelevements debit sur mon compte car je n est plus l adresse mail ni l identifian d acces de mon compte la transaction ecrit sur mon compte est SPOTIFY FRANCE CARTE 92934473 m...

florentibus
Newbie
Bonjour pouvez vous retrouver mon identifiant spotify Premium grace a mes prelevements debit sur mon compte car je n est plus l adresse mail ni l identifian d acces de mon compte la transaction...
2018-03-18 7:27:22 PM
719 Views
0 replies
0 likes

719 Views
0 replies
0 likes

Superuser Contribution Turkish Student Discount

Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i can't use it? Please let me know about it. By the way, i co...

RAA26
Casual Listener
Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i...
2018-03-16 12:56:02 PM
2018-03-18 7:18:03 PM
Julian
Moderator
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Someone playing music through my Spotify on their PS4

Since last year, someone has been playing music using my Spotify on their PS4. I don’t even know that person because he listens to Dutch music. I’ve been trying to contact Spotify support but all they did was remove all devices and reset my password ...

FroidPasta
Regular
Since last year, someone has been playing music using my Spotify on their PS4. I don’t even know that person because he listens to Dutch music. I’ve been trying to contact Spotify support but all the...
2018-03-16 10:51:41 PM
2018-03-18 7:13:08 PM
FroidPasta
Regular
680 Views
4 replies
1 likes
Premium
Security

680 Views
4 replies
1 likes

Superuser Contribution problem with email

hi I have a problem with my account ... I changed the email on Facebook but apparently on the site is not updated so I can not access my account

xmxtape
Newbie
hi I have a problem with my account ... I changed the email on Facebook but apparently on the site is not updated so I can not access my account
2018-03-16 3:39:57 PM
2018-03-18 7:11:37 PM
Julian
Moderator
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution can not change my country

Hi!Israel user here.had a spotify account listed as US, now cant change it to Israel because country box is greyed out...zip code is 3095109Thank you!eyemsogr8

eyemsogr8
Newbie
Hi! Israel user here. had a spotify account listed as US, now cant change it to Israel because country box is greyed out... zip code is 3095109 Thank you! eyemsogr8
2018-03-16 4:22:36 PM
2018-03-18 7:07:49 PM
Julian
Moderator
213 Views
1 replies
0 likes
Account

213 Views
1 replies
0 likes

Spotify fail

Hi. I would like to ask what is something wrong with your app? I cannot log in on my account. I've tried everything- uninstall and re-install the app, reseting password, signing up for a new account twice, and still nothing worked. It keeps on displa...

venisseg
Newbie
Hi. I would like to ask what is something wrong with your app? I cannot log in on my account. I've tried everything- uninstall and re-install the app, reseting password, signing up for a new account ...
2018-03-18 6:17:49 PM
2018-03-18 7:03:37 PM
phan_times
Community Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Changing my username without creating a new account?

So I joined the Spotify Premium Family Plan using my account and it changed my username to a bunch of letters and numbers. I already looked at the help page to see if I could change it back to what I had but it just said that I have to create a new a...

5w9mion97afagvh
Newbie
So I joined the Spotify Premium Family Plan using my account and it changed my username to a bunch of letters and numbers. I already looked at the help page to see if I could change it back to what I...
2018-03-18 6:53:03 PM
2018-03-18 7:01:06 PM
phan_times
Community Legend
206 Views
1 replies
0 likes

206 Views
1 replies
0 likes

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