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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jesssant11
  • Visitor
  • 242162 Views
  • 393 replies
  • 24 likes
  • Account
    Free
  • 242162 Views
  • 393 replies
  • 24 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12686 Views
  • 6 replies
  • 11 likes
  • Security
  • 12686 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527299 Views
  • 989 replies
  • 113 likes
  • Account
  • 527299 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127695 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127695 Views
  • 74 replies
  • 12 likes

Solved!! Transfer Facebook Linked Account To Normal Account

Hi, I am trying to transfer all the information from my facebook connected spotify account to normal spotify account. When i try to contact with steam support, system sends me an automatically created respond. Respond is in below. Also this respond i...

  • Newbie
  • Hi,   I am trying to transfer all the information from my facebook connected spotify account to normal spotify account. When i try to contact with steam support, system sends me an automatical...
  • user-removed
  • Not applicable
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Cant remember spotify username and password

I want to cancel the direct debit and make a new accisn't. How can I do this??

  • Newbie
  • I want to cancel the direct debit and make a new accisn't.  How can I do this??
  • IguanaSetup
  • Community Legend
  • 541 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Are Toaster's not welcome to use Spotify?

I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female and Non-binary. That basically means that you are saying to all of your customers who ...

  • Newbie
  •   I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female and Non-binary. That basica...
  • Goodman
  • Spotify Legend
  • 514 Views
  • 1 replies
  • 1 likes
  • Account
  • 514 Views
  • 1 replies
  • 1 likes

Solved!! Add Informations

hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about the artist. Can anyone help me with this ? Thank yo...

  • Casual Listener
  • hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about ...
  • AnnikaWerth
  • Casual Listener
  • 533 Views
  • 2 replies
  • 0 likes
  • Account
  • 533 Views
  • 2 replies
  • 0 likes

Wrong Birthday imported from facebook

I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...If this app has this kind of simple buggs , might as...

  • Visitor
  • I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...I...
  • Alex_Ice
  • Newbie
  • 632 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 632 Views
  • 2 replies
  • 0 likes

PLS HELP! I have 2 Spotify accounts, I was just charged for premium but I don't have it because..

1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email address that I use.2. The Spotify app I originally ...

  • Newbie
  • 1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email ...
  • jsannn
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Mailadres waarmee we account gemaakt hebben is niet meer in gebruik.

Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet steeds het emailadres van je account ingeven. Wat mo...

  • Newbie
  • Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet s...
  • fjx01
  • Newbie
  • 744 Views
  • 1 replies
  • 0 likes
  • Account
  • 744 Views
  • 1 replies
  • 0 likes

Changement d'adresse mail via Facebook

Bonjour,Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Cependant, sur mon compte spotify c'est toujours mon an...

  • Newbie
  • Bonjour, Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Ce...
  • 723 Views
  • 0 replies
  • 3 likes
  • 723 Views
  • 0 replies
  • 3 likes

Solved!! How do I cancel a free trial?

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new account that is connected to my facebook and link f...

  • Visitor
  • I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new ...
  • joanne4444
  • Casual Listener
  • 200503 Views
  • 64 replies
  • 14 likes
  • 200503 Views
  • 64 replies
  • 14 likes

Somebody's using my account, but I don't know how to stop it.

Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.

  • Newbie
  • Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.
  • IguanaSetup
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

My premium account has been hijacked

Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. I am now back in, but all my playlists and songs ha...

  • Newbie
  • Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. ...
  • user-removed
  • Not applicable
  • 423 Views
  • 1 replies
  • 0 likes
  • Account
  • 423 Views
  • 1 replies
  • 0 likes

Solved!! bugged logging in to open spotify

After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.

  • Casual Listener
  • After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.
  • Noah
  • Spotify Star
  • 1636 Views
  • 7 replies
  • 0 likes
  • 1636 Views
  • 7 replies
  • 0 likes

created my account while traveling Canada now can't convince Spotify I live in US

I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was never given the option to choose where I am from nor...

  • Newbie
  • I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was n...
  • Bethany_Dawn
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Não consigo cancelar minha conta

Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.

  • Casual Listener
  • Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.
  • Bittencourt
  • Spotify Star
  • 14338 Views
  • 16 replies
  • 2 likes
  • 14338 Views
  • 16 replies
  • 2 likes

Account login

My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mine. Please help.

  • Casual Listener
  • My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mi...
  • soundster
  • Music Fan
  • 606 Views
  • 3 replies
  • 0 likes
  • Account
  • 606 Views
  • 3 replies
  • 0 likes

Solved!! Other users hijacking my account

Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being used elsewhere or, in the case of the iphone, someon...

  • Casual Listener
  • Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being...
  • Cooch448
  • Newbie
  • 2559 Views
  • 3 replies
  • 0 likes
  • Security
  • 2559 Views
  • 3 replies
  • 0 likes

Logged out of my account, and now cant get back in

The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years and have never been logged out. I was logged out ye...

  • Newbie
  • The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years ...
  • kejt_
  • Community Legend
  • 1101 Views
  • 1 replies
  • 0 likes
  • 1101 Views
  • 1 replies
  • 0 likes

MY email wont update from facebook

My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I use to login to facebook...a new email. I cannot re...

  • Newbie
  • My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I ...
  • kejt_
  • Community Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • 712 Views
  • 1 replies
  • 0 likes

Change "Profile" Name - HOW?

The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talking about the "profile" name that sits next to the pi...

  • Newbie
  • The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talkin...
  • kejt_
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Handywechsel

Hallo, Ich wechsel mein Andriodhandy zu iphone.Wie kann ich Spotify Premium übertragen?

  • Newbie
  • Hallo,  Ich wechsel mein Andriodhandy zu iphone. Wie kann ich Spotify Premium übertragen?
  • Steffilein999
  • Newbie
  • 4523 Views
  • 2 replies
  • 0 likes
  • 4523 Views
  • 2 replies
  • 0 likes