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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9245 Views
  • 2 replies
  • 9 likes
  • Security
  • 9245 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483780 Views
  • 979 replies
  • 111 likes
  • Account
  • 483780 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211386 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211386 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121135 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121135 Views
  • 72 replies
  • 12 likes

Superuser Contribution Rogers to Fido

Hello, I was with Rogers and have Spotify Premium activated, now that I switched to Fido and tried to activate Free for 6 months Premium it won't let me. Anybody knows why? Thank you in advance.

  • Newbie
  • Hello,    I was with Rogers and have Spotify Premium activated, now that I switched to Fido and tried to activate Free for 6 months Premium it won't let me. Anybody knows why? Thank you i...
  • Alfredo
  • Roadie
  • 634 Views
  • 3 replies
  • 0 likes
  • 634 Views
  • 3 replies
  • 0 likes

How to add a 'Follow Me' widget to your Signature.

I just spent an hour trying to figure out how to add a 'Follow Me' widget to my Signature, so that if people like the playlists/comments I post in the forums, they can easily follow me on Spotify. I thought I'd share what I learned in case there are ...

  • Gig Goer
  • I just spent an hour trying to figure out how to add a 'Follow Me' widget to my Signature, so that if people like the playlists/comments I post in the forums, they can easily follow me on Spotify. I ...
  • DonSolare
  • Roadie
  • 2621 Views
  • 7 replies
  • 5 likes
  • Account
  • 2621 Views
  • 7 replies
  • 5 likes

Superuser Contribution Be a "more active account"

Hi! Is it true that I can listen just to 35 sec of a track for it to count as a stream? Or do I have to listen to the whole song? I would like to result "more active", but I don't know if that will count, if I don't listen the whole thing.Tnx xx

  • Newbie
  • Hi! Is it true that I can listen just to 35 sec of a track for it to count as a stream? Or do I have to listen to the whole song? I would like to result "more active", but I don't know if that w...
  • Alfredo
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
  • 477 Views
  • 1 replies
  • 0 likes

impossible de réinitialiser le mot de passe

Bonjour,J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adresse mail, on me confirme qu'un mail a bien été envoyé ...

  • Casual Listener
  • Bonjour, J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adres...
  • osornios
  • Spotify Star
  • 5416 Views
  • 3 replies
  • 0 likes
  • 5416 Views
  • 3 replies
  • 0 likes

Superuser Contribution Country won't change,We're sorry that email is taken

Hi Everyone I want to change my spotify free account from United Kingdom to South Africa.Yet everytime I try to change it it says we're sorry that email is taken even though it is my email which I signed into my account with?Any help will be apprecia...

  • Visitor
  • Hi Everyone   I want to change my spotify free account from United Kingdom to South Africa.Yet everytime I try to change it it says we're sorry that email is taken even though it is my email w...
  • Alfredo
  • Roadie
  • 732 Views
  • 3 replies
  • 1 likes
  • Account
  • 732 Views
  • 3 replies
  • 1 likes

Desbloquear cuenta

Mi cuenta fue bloqueada por un pago que fue desconocido, como puedo recuperarla?

  • Newbie
  • Mi cuenta fue bloqueada por un pago que fue desconocido, como puedo recuperarla?
  • antonio181
  • Newbie
  • 3056 Views
  • 2 replies
  • 2 likes
  • 3056 Views
  • 2 replies
  • 2 likes

Discord not showing songs that I'm listening to

I have my discord and spotify connected, and I enabled "Show spotify as your status" yet while all my friends have "Listening to discord" and options that come with it, mine is just "Playing discord" and doesn't have any options

  • Newbie
  • I have my discord and spotify connected, and I enabled "Show spotify as your status" yet while all my friends have "Listening to discord" and options that come with it, mine is just "Playing dis...
  • 945 Views
  • 0 replies
  • 0 likes
  • 945 Views
  • 0 replies
  • 0 likes

Tengo cuenta Premium y aparece Free

Hola, el pasado 1 de Marzo me di de alta en Spotify Premium a través de mi operador de red Yoigo. Ha funcionado 3 días y ayer, al iniciar sesión, me sale como si fuera Spotify Free. En mi factura aparece Spotify Premium activado; así como en mi perfi...

  • Casual Listener
  • Hola, el pasado 1 de Marzo me di de alta en Spotify Premium a través de mi operador de red Yoigo. Ha funcionado 3 días y ayer, al iniciar sesión, me sale como si fuera Spotify Free. En mi factura a...
  • maribellaredo1
  • Newbie
  • 18538 Views
  • 36 replies
  • 3 likes
  • 18538 Views
  • 36 replies
  • 3 likes

Solved!! Unable to change my country settings

On a free account which is not letting me change my country settings.

  • Newbie
  • On a free account which is not letting me change my country settings.
  • Luke
  • Spotify Star
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: 3

Hi,Normally i login from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don't work.I try to log with my user name (wich is unsual), it wo...

  • Casual Listener
  • Hi, Normally i login  from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don'...
  • trancekility
  • Casual Listener
  • 784 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 784 Views
  • 3 replies
  • 0 likes

Unable to cancel service

Hello, I have used spotify on my cell phone but I cannot remember the email address I used to sign up. I am being billed each month for premium service and I would like to cancel this. The transaction id on my bank statement is Could you please tell ...

  • Casual Listener
  • Hello, I have used spotify on my cell phone but I cannot remember the email address I used to sign up. I am being billed each month for premium service and I would like to cancel this. The transactio...
  • Maxim
  • Spotify Star
  • 908 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 908 Views
  • 5 replies
  • 0 likes

Cobrança Indevida - Plano Universitário

Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso, não cancelasse. Mas, no momento em que inseri os dados bancários para confirmação do cadastro , fui automaticamente c...

  • Casual Listener
  • Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso,  não cancelasse. Mas, no momento em que inseri os dados bancá...
  • Bittencourt
  • Spotify Star
  • 614 Views
  • 7 replies
  • 0 likes
  • 614 Views
  • 7 replies
  • 0 likes

Can’t change country on my account

Hello I can’t change country on my profile . I getting crazy please HELP

  • Casual Listener
  • Hello I can’t change country on my profile . I getting crazy please HELP
  • Maxim
  • Spotify Star
  • 870 Views
  • 5 replies
  • 0 likes
  • 870 Views
  • 5 replies
  • 0 likes

Changing password problems

Hi.I‘ve got a problem with changing my password. The normal way with https://www.spotify.com/de/password-reset/ doesnt work. Everytime I enter my email it‘s saying that the feature isn‘t available right now. I‘ve tried it now a few times but it wont ...

  • Newbie
  • Hi. I‘ve got a problem with changing my password.  The normal way with https://www.spotify.com/de/password-reset/ doesnt work. Everytime I enter my email it‘s saying that the feature isn‘...
  • Maxim
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
  • 448 Views
  • 1 replies
  • 0 likes

Nome de usuário

Como faco pra mudar meu nome de usuário?

  • Newbie
  • Como faco pra mudar meu nome de usuário?
  • Bittencourt
  • Spotify Star
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes

redeem code

Hi there! Um... okay, when i try to redeem my code, im writing in the pin, and pressing redeem, but nothing happens. What should i do, or whats the problem?

  • Casual Listener
  • Hi there! Um... okay, when i try to redeem my code, im writing in the pin, and pressing redeem, but nothing happens. What should i do, or whats the problem?
  • julieta_loza09
  • Newbie
  • 7433 Views
  • 18 replies
  • 1 likes
  • 7433 Views
  • 18 replies
  • 1 likes

AJUDA SOBRE TESTE PREMIUM DE 3 MESES POR 2 REAIS

BOA NOITE!! É o seguinte: No dia 26/12/17 eu adiquiri o teste premium de 3 meses por 2 reais. Este teste acabou no dia 26/03/18, obviamente, e nada fiz em relação à isso, só deixei vencer o periodo de teste porque só estava interessado nele, porém du...

  • Casual Listener
  • BOA NOITE!! É o seguinte: No dia 26/12/17 eu adiquiri o teste premium de 3 meses por 2 reais. Este teste acabou no dia 26/03/18, obviamente, e nada fiz em relação à isso, só deixei vencer o periodo d...
  • Bittencourt
  • Spotify Star
  • 786 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 786 Views
  • 3 replies
  • 0 likes

Account hacked

Hi,it appears to me, my Spotify account has been hacked. After resetting the password and logging in, all my playlists are deleted and someone has entered a name and uploaded a profile picture.I can even see someone is using my account on another dev...

  • Casual Listener
  • Hi, it appears to me, my Spotify account has been hacked. After resetting the password and logging in, all my playlists are deleted and someone has entered a name and uploaded a profile picture. I ...
  • Hubo
  • Community Legend
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
  • 3 replies
  • 0 likes

Account editing

Im trying to edit my profile. When i press save it says the email adress is being in use. Yes its in use, by me...How can i edit my profile?

  • Newbie
  • Im trying to edit my profile. When i press save it says the email adress is being in use.  Yes its in use, by me... How can i edit my profile?
  • Hubo
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Do i have to cancel my sub when i join family plan?

Hi, i just joined spotify family but i didnt cancel my previous sub. Now im wondering if i'll get charged for my previous sub or not?

  • Newbie
  • Hi, i just joined spotify family but i didnt cancel my previous sub. Now im wondering if i'll get charged for my previous sub or not? 
  • Hubo
  • Community Legend
  • 47328 Views
  • 5 replies
  • 4 likes
  • Subscription
  • 47328 Views
  • 5 replies
  • 4 likes