Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

update payment details

update payment details

Hi!

I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. what do i do?

Reply
1 Reply

Hey @kat-j, welcome to the Spotify Community! 

 

Can you try to update your payment details using a computer, incognito window and different browser?

 

If that doesn't work, send us a screenshot of the error message and make sure to not send your payment details like the credit card number.

 

Keep us posted 🙂

Suggested posts